who want to progress and develop their career in a fast-paced tech company. Role DescriptionWe are seeking a highly motivated and detail-oriented ServiceDeliveryAnalyst to join our dynamic team at eflow Global. The ServiceDeliveryAnalyst will play a crucial role … in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients.It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are … to the relevant teams internally. Career ProgressionThis role offers a clear career path for growth within the organisation. The progression is as follows:1) ServiceDeliveryAnalyst (Current Role):Focus on mastering onboarding clients and client supportDevelop expertise in the onboarding process and day-to-day use more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
ServiceDeliveryAnalyst Location: Hemel Hempstead (Hybrid – 20% Office/80% Remote) At Haven, we're on a mission to redefine the way technology solutions empower our business and customers. Our team is expanding, and we're looking for an experienced ServiceDeliveryAnalyst … someone passionate about driving technology forward, keen on making a significant impact within our fast-paced and innovative technology department. Your Opportunity: As a ServiceDeliveryAnalyst, you will be responsible for overseeing the delivery of technology services within Haven. This role involves managing the end … in ensuring that technology solutions meet business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects more »
About the opportunity As a ServiceDeliveryAnalyst you will report into the Senior ServiceDelivery Manager, the role will help support the smooth delivery of IT services for our Colleagues and Customers. Working alongside our ServiceDelivery Managers, the wider IT … team and across business functions you will assist in managing the end-to-end servicedelivery process, including service design, implementation, ongoing support and continual improvement. You will help manage and maintain IT systems and services, while helping to identify areas of improvement to ensure the Team … the organisation. Assist the SDMs as a key point of contact for suppliers, helping to build strong relationships. Play an active role in the Service Community across Technology promoting best practice and ensure consistent ways of working. Monitor and analyse suppliers performance, ensuring SLAs are met and documented, and more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Vermelo RPO
ServiceDeliveryAnalyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business … through the management of ServiceDelivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase … service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake servicedeliverymore »
Sunderland, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
Vermelo RPO
ServiceDeliveryAnalyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business … through the management of ServiceDelivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase … service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake servicedeliverymore »
Tunbridge Wells, Kent, Royal Tunbridge Wells, United Kingdom Hybrid / WFH Options
Vermelo RPO
ServiceDeliveryAnalyst Fantastic opportunity to join a well established team within a vibrant, growing business. This is a hybrid position that can be based from either of our offices in Peterborough, Chesterfield, Sunderland or Tunbridge Wells. Role Purpose: Supporting Service Operations and the wider business … through the management of ServiceDelivery processes. Contribute to the system availability, resilience and stability through troubleshooting and problem analysis of incidents and service events, and governance of the change management process. Contribute to a continuous improvement culture to improve practices, knowledge, skills, and processes to increase … service levels to customers. Provide expertise in technical and operational processes and practices. Key Accountabilities and Responsibilities: Support the Major Incident Management and Problem Management processes to maintain system stability and availability to business needs. Champion continuous improvement through learning and root cause analysis Undertake servicedeliverymore »
ServiceDeliveryAnalyst – 24x7 shifts - Portsmouth - £45,000 My Global Infrastructure consultancy client are currently recruiting for an ServiceDeliveryAnalyst to coordinate the Command Center and Technical Teams for problem determination and recovery, Identify and implement and service improvements. Core Responsibilities: Technical … Management of live services. Coordination of Command Center and Technical Teams for problem determination and recovery Identify and implement service improvements. Own and drive all service incidents through to service recovery. Planning and Implementation of weekend maintenance period tasks Manage change activity on live services. Participate in … to the wider Command Center Team. Participate in meetings requiring Technical Lead input for issues, solutions and planning affecting the Command Center Required Experience: Service Level Management (Incident, Problem and Change Management) Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) Experience in an Operations more »
business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It’s a busy and dynamic environment. Alongside the day-to-day BAU operational activities you’ll also be involved in key project work. This includes the introduction and setup of new more »
Hatfield, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
business applications, infrastructure, and any associated data services. You'll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won't need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It's a busy and dynamic environment. Alongside the day-to-day BAU operational activities you'll also be involved in key project work. This includes the introduction and setup of new more »
