4 of 4 Service Delivery Management Jobs in the Midlands

Job title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you organised, detail-oriented, and passionate about delivering excellent … IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into a Service Delivery Management role, with hands-on experience and mentoring from experienced SDMs. Established in … ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. About the Role As a Service Support Manager, you'll play a key role in supporting our Service Delivery Managers (SDMs) in the smooth and effective delivery of IT services. You'll More ❯

Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our client's growing Security Operations Centre business. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What to expect: Using your background in SOC … Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users … Identify any business areas impacted and coordinate communications with all relevant stakeholders as per Major Incident Management process. Coordinate the remediation and containment activities as advised by either the DATA SOC or Incident Response Team. Oversee, support, and manage through to completion the investigative and remediation activities in conjunction with relevant support teams. Coordinate post incident investigation with relevant More ❯

The team you'll be working with: Security Account Delivery Director We are currently recruiting for a dynamic Security Account Delivery Director to join our growing Security team. This vacancy is hybrid variable based in Birmingham. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration … opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you'll be doing; The Account Delivery Director is responsible for managing large, complex security accounts at both strategic and operational levels. The role ensures the effectiveness of security practices, manages client engagements, drives operational maturity … improvements, and oversees delivery assurance activities. Operating at SFIA Level 6, the role requires the initiation, definition, and oversight of high-impact security delivery activities, including client engagement, delivery assurance, security governance, and strategic growth. The Director is responsible for aligning security initiatives with business objectives and ensuring the organisation's resilience against evolving threats. Using your More ❯

PCN teams. - Build relationships with local authority, voluntary sector, and patient groups to strengthen partnership working. Main duties of the job Key ResponsibilitiesTransformation and Change Leadership Lead the design, delivery, and evaluation of PCN transformation programmes aligned to NHS Long Term Plan priorities and local population needs.Actively promote neighbourhood workingintegrating general practice, community services, voluntary sector, and social care … business cases, and commissioning discussions.Monitor and evaluate the impact of new services and pilots, recommending adjustments based on evidence.Uphold all data protection, NHS information governance, and confidentiality standards. Operational Management Support operational planning and performance monitoring for the PCN, ensuring alignment with contractual requirements and service standards.Step in to cover the PCN Operations Manager during absence. Stakeholder Engagement … digital triage, remote monitoring, and AI decision support tools. Prevention and Population Health Uses data to identify health inequalities and priority populations, supporting targeted preventative interventions. Personalised Care Ensures service redesign is co-produced with patients, enabling choice, shared decision-making, and self-management tools. Workforce Development and Sustainability Supports operational planning, workforce capacity monitoring, and upskilling staff More ❯