Join us at cardfactory for the exciting role of IT ServiceDelivery Manager - Data & Digital. This position offers a fantastic opportunity to guarantee top-notch services for our colleagues, meeting SLAs, documenting service processes, and fostering a culture of continuous service enhancement. As the Service … Data & Digital (SMDD), you will establish and nurture positive relationships with key stakeholders, enhance supplier performance, and oversee IT support contracts to ensure successful servicedelivery that adds value and remains aligned with organizational requirements. Additionally, the SMDD will focus on aligning the ServiceManagement function … with the company's long-term strategic objectives. Ready to drive excellence in servicedelivery and strategic alignment? Join us in this pivotal role at cardfactory. Based at Junction 41 in Wakefield, hybrid way of working, colleagues are required to work in the office for a minimum of More ❯
temperature mapping services to NHS, healthcare, and life science organisations. For over 30 years we have continued to deliver outstanding system reliability and unrivalled service standards. Reporting to the Head of Operations, you'll have responsibility for overseeing the delivery of professional services to customers overseeing the field … service Site Engineer team. This role requires both technical knowledge and strong management skills to ensure high-quality servicedelivery, customer satisfaction, and team performance. This is a hybrid role, with a minimum of 3 days per week working from our office in Congleton. Job Responsibilities … Customer Relationship Management: Serve as the main point of contact between the company and back-to-base customers for service-related matters. Build and maintain strong relationships with customers to ensure satisfaction and retention. Act as a trusted advisor, understanding customer needs and ensuring services are delivered to More ❯
you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic ServiceDelivery Managert o join our IS ServiceDelivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT ServiceDelivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT ServiceDelivery Manager More ❯
you want to help power your career and be part of an evolving energy industry? A n exciting opportunity has arisen for an enthusiastic ServiceDelivery Managert o join our IS ServiceDelivery Team. T he energy industry is advancing with investment in smart technology innovation … forefront of delivering a power network that meets the region’s needs, now and in the future. We are currently seeking a skilled IT ServiceDelivery Manager to join our dynamic team. T his role plays a pivotal part in ensuring seamless IT operations across multiple subsidiary businesses … managing internal resources and third-party suppliers to ensure they meet service level agreements and deliver high-quality IT services. Collaborating closely with the cyber security lead to ensure that all IT services are secure and compliant with corporate policies. A dditionally, the IT ServiceDelivery Manager More ❯
Kennedys is looking for an IT Asset Management Controller to join our IT team in the Manchester office. Team Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees and clients. They devise and implement operational … processes and procedures in order to provide reliable and available IT systems to the firm. The IT Asset Management Team is comprised of a team providing IT procurement, distribution, servicedeliverymanagement and asset control and tracking. Key responsibilities Track and monitor license usage, ensuring maximum … reasonable asset utilisation Removal of unused licences by identifying and deactivating redundant software from users to optimise costs, ensure compliance and improving resource management Manage the central Asset Control mailbox/Fresh Desk support queue in line with processes Asset database audits involving systematically reviewing and verifying records assets More ❯
