1 to 25 of 124 Service Delivery Manager Jobs in London

Join to apply for the IT Service Delivery Manager role at Robert Walters Join to apply for the IT Service Delivery Manager role at Robert Walters Get AI-powered advice on this job and more exclusive features. Robert Walters is in partnership with an … industry leading digital services business. Due to continued growth and acquisition, they are keen to appoint an IT Service Delivery Manager on a 6-month contract. This role is Home Based. As an IT Service Delivery Manager, you will be responsible for the delivery … services with ITIL best practise, ensuing performance targets are met, drive overall customer satisfaction. This role requires strong leadership, strategic thinking and passion for service excellence. IT Service Delivery Manager - Home Based: Duties Oversee end-to-end IT service delivery, ensuring high-quality support More ❯

reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be … a trusted partner to our customers post-implementation. In this role, you'll be the key point of contact for live customers, owning service performance, managing upgrades, resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. … If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. Requirements The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of services to customers, with a strong focus More ❯

be their true authentic selves at all times, because thats when real creativity happens. The role We are looking for an experienced and driven Service Delivery Manager (SDM) to join our team, with a specific focus on supporting our ITAM & Digital Supply Chain customers. As an SDM … you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. Youll work closely with cross-functional teams, track performance metrics, and proactively resolve issues to elevate service excellence. In this … role, you will be the main point of contact for clients, forging strong relationships and continuously refining service strategies to align with their evolving needs. Your expertise will directly contribute to the growth of the business, ensuring the delivery of high-quality services that exceed client expectations. What More ❯

SAP Service Delivery Manager - Location Flexible England, United Kingdom SAP Service Delivery Manager - Location Flexible retailsolutions UK England, United Kingdom Get AI-powered advice on this job and more exclusive features. Department: SAP Application Management Services Reports To: Head of Support Employment Type: Full … Time Job Overview: We are seeking a skilled and experienced SAP Service Delivery Manager to lead the delivery and support of SAP systems and services across our customer base. This role ensures high-quality service delivery, operational efficiency, and alignment of SAP solutions with … customers business objectives. The ideal candidate will have a strong background in SAP modules, ITIL-based service management, and stakeholder engagement.In addition, you will be responsible for ensuring quality service transition for selected customer projects as they migrate to BAU support. Key Responsibilities: Service Delivery Oversight More ❯

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … 3200+strong, €347m/£302m revenue business ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Job Description Oracle Cloud Service Delivery Manager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE, YOU MUST HAVE LIVED IN THE UK … solutions that underpin digital transformation for our customers businesses? Here at Version 1, we are currently in the market for an experienced Oracle Cloud Service Delivery Manager to join our growing Enterprise Applications Practice. You will be a customer champion and voice in Version 1. In addition More ❯

Join to apply for the Service Delivery Manager role at Comcast Join to apply for the Service Delivery Manager role at Comcast Get AI-powered advice on this job and more exclusive features. Comcast brings together the best in media and technology. We drive … technology, we want you to fast-forward your career at Comcast. Job Summary We are seeking a skilled individual with experience and expertise in service delivery and a broad appreciation of the technology our customers utilise to join our team in London. In this role, the Service Delivery Manager will work to manage the customers overall operational expectation and requirements. This will entail working with cross-functional groups from development to operations and consulting services to sales to ensure work is prioritised and managed, and to ensure and lead full communication with the customer. More ❯

IT Service Delivery Manager £60,000 - £65,000 per annum + benefits Hybrid - working from home with visits to BCA UK Sites | BCA Posted 3 days ago | Ref: IT824 IT Service Delivery Manager Hybrid - working from home with visits to business sites across the … a family including cinch and WeBuyAnyCar.com. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible, hybrid working. As an IT Service Delivery Manager, you will be responsible for overseeing and ensuring the efficient delivery of IT services to meet our business needs … and objectives. You will manage the performance and quality of IT services, ensuring compliance with service level agreements (SLAs), and maintaining positive relationships with internal teams and business stakeholders. You will work closely with IT support, infrastructure, and operations teams to ensure the seamless delivery of services and More ❯

The Role The role The Service Delivery Manager will play an important role within the wider Service Management & Operations team responsible for providing service, support and operations for internal and external users. This position will take ownership and Service Delivery responsibilities and offers … a chance to leverage your expertise to make a meaningful difference and provide the best possible service to our customers. You will also play an important role in carrying out various Service Management activities and processes which will contribute to the service performance, availability and security of … our supported systems. We are looking for an individual who is passionate about Service Management, Service Delivery, and Supplier/Vendor Management. The team Millions of people use the products we build. We're customer focused, informed by data and have a product mindset, using state-of More ❯

Join to apply for the Service Delivery Manager role at Experis UK Join to apply for the Service Delivery Manager role at Experis UK Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital … transformation? Role Title: Service Delivery Manager Duration: 6 Months Location: Remote/Croydon (1-2 Days per Month onsite) Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of … innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Service Management Role purpose/summary Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. Ensure services meet agreed-upon service levels and customer More ❯

Get AI-powered advice on this job and more exclusive features. Job Description Job Title: IT Service Delivery Manager Location: UK Remote Working (occasional travel to London office) Type: Permanent, Full-time (37.5 hours per week) About The Company Velonetic represents the joint ventures between DXC Technology … greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. About The Job Reporting to the Head of IT Service Delivery, the IT Service Delivery Manager is responsible for the delivery of IT services across Velonetic and our delivery partners. Adopting a high-performance culture across the organisation with a clear focus on Quality, Cost and Delivery as well as driving Programme and Project delivery that deliver the business requirements. The IT Service Delivery Manager will be recognised for their individual ability, and More ❯

Service Catalogue Delivery Manager - SC CLEARED Join to apply for the Service Catalogue Delivery Manager - SC CLEARED role at Experis UK Service Catalogue Delivery Manager - SC CLEARED 1 week ago Be among the first 25 applicants Join to apply for the … Service Catalogue Delivery Manager - SC CLEARED role at Experis UK Service Delivery Manager - Service Catalogue and Integration Management - Must have Actice SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and … Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing Overseeing Service Delivery Management to ensure seamless operations. Building and maintaining More ❯

Join to apply for the Service Delivery Manager role at Veolia UK 3 weeks ago Be among the first 25 applicants Join to apply for the Service Delivery Manager role at Veolia UK This range is provided by Veolia UK. Your actual pay will … based on your skills and experience — talk with your recruiter to learn more. Base pay range Ready to find the right role for you? Service Delivery Manager Salary: £38,000 per annum, with an annual performance bonus plus Veolia benefits and pension Hours: 40 hours per week. … to company Van What you'll be doing; Organise resources (people, vehicles, equipment) to best effect prioritising the well-being of our people and service to our customers and communities. Ensuring training and competency checks are in place for all roles. Monitor operational performance, follow up on complaints, problem More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT Service Delivery Manager Location: Medway, GB, ME4 4UG Onsite or Hybrid: OnSite Job Title: IT Service Delivery Manager Location: Chatham, Kent Compensation: Competitive Salary + … we’re working to create a safe and secure world, together, and if you join us, you can play your part as a IT Service Delivery Manager at our Chatham site. The role As a IT Service Delivery Manager, you’ll have a role … IT related matters This role is full time, 37.5 hours per week and is based on site at Chatham. Essential experience of the IT Service Delivery Manager: Proven experience in IT management or similar roles with excellent leadership skills Ideal candidate will possess the ability to assess More ❯

Join to apply for the Service Delivery Manager role at Korn Ferry Join to apply for the Service Delivery Manager role at Korn Ferry Get AI-powered advice on this job and more exclusive features. This range is provided by Korn Ferry. Your actual … pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title: Service Delivery Manager (Temp to Perm) Location: Greater London Type: Temporary to Permanent Rate/Salary: £350-£400 Inside IR35 Overview: We are currently seeking an … experienced and driven Service Delivery Manager to join our clients team on a temporary-to-permanent basis. This role is an excellent opportunity for a proactive individual with a background in the public sector , who thrives in fast-paced environments and excels at ensuring the consistent delivery More ❯

reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be … a trusted partner to our customers post-implementation. In this role, you'll be the key point of contact for live customers, owning service performance, managing upgrades, resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. … If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of services to customers, with a strong focus on More ❯

Service Delivery Manager ITMS Are you a proactive, client-focused IT professional with a strong background in service delivery? We are recruiting for an experienced Service Delivery Manager to lead IT support operations and ensure exceptional service performance for a busy … multi-site IT environment. This is a high-impact role where youll be responsible for overseeing the quality of service delivered to a core group of key business customers, leading both local and offshore teams, and driving performance against service KPIs. The Role Youll take charge of managing … IT service delivery end-to-end from 1st and 2nd line support to incident resolution and client reporting. Youll be the go-to escalation point for service issues, deliver monthly service reports to clients, and help identify opportunities to improve and expand services. Key Responsibilities Ensure More ❯

Service Delivery Manager page is loaded Service Delivery Managerlocations: Birmingham (Remote): London (Remote)time type: Full timeposted on: Posted Todayjob requisition id: R012113At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable … use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: Responsibilities: Ensure contractual service levels are met or exceeded, with proactive monitoring and issue management. Lead regular service reviews, providing performance reporting and driving actions for service improvement. Act as the primary operational contact for key customer accounts, ensuring consistent service delivery and customer satisfaction. Collaborate with internal teams and partners to align service delivery with customer expectations and evolving business needs. Work closely with Account Management to ensure alignment between service More ❯

Senior Service Delivery Manager Location: Central London - 2x a week Rate: £500-550 Outside IR35 Contract: 6 months initial About the Role: Our client is seeking an experienced Senior Service Delivery Manager to work across IT service management, vendor coordination, and customer-facing … that combines process leadership with supplier oversight and stakeholder engagement. You’ll be instrumental in shaping and maturing the ITSM landscape while ensuring seamless service delivery to both internal and external customers. Key Responsibilities: Work across ITSM processes including Incident, Problem, Change, Request, Knowledge, and Configuration Management. Act … as a key liaison between internal teams, third-party suppliers, and customer stakeholders to ensure alignment of service delivery with business needs. Manage relationships with IT service providers, ensuring adherence to SLAs, KPIs, and contractual terms. Collaborate with business units and customer-facing teams to understand service More ❯

Service Delivery Manager, BIT Shared Services & ITSM RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability … waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. The Service Delivery Manager for BIT Shared Services & ITSM will be responsible for establishing, managing, and continually improving the internal IT shared services framework. … This role includes ownership of IT Service Management (ITSM) technologies and associated service operations, ensuring high-quality service delivery and alignment with business objectives. Your main key stakeholders are IT Operations, Business & Information technology, Service Delivery, Customer Operations and possible other departments in RELEX. More ❯

About The Role This role is directly responsible and accountable for managing the delivery of IT services to support the global business, specifically the EMEA West region of the world. It includes people management responsibilities for the Service Delivery staff in EMEA West, who form part of … the Global Service Desk and regional on-site teams, via direct management of the Service Desk Team Leaders in this region. The Service Delivery Manager provides a key operational link between EMEA West and the Aristocrat Global IT teams across the world. The Aristocrat Global … consolidating the EMEA West On Site IT support team into one Global IT Operational Support organization providing a single point of contact for all service requests and incidents. This team will support the business by delivering the services defined in our Service Catalogue to the business and deliver More ❯

their true authentic selves at all times, because that’s when real creativity happens. The role We are looking for an experienced and driven Service Delivery Manager (SDM) to join our team, with a specific focus on supporting our ITAM & Digital Supply Chain customers. As an SDM … you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. You’ll work closely with cross-functional teams, track performance metrics, and proactively resolve issues to elevate service excellence. In … this role, you will be the main point of contact for clients, forging strong relationships and continuously refining service strategies to align with their evolving needs. Your expertise will directly contribute to the growth of the business, ensuring the delivery of high-quality services that exceed client expectations. More ❯

Technical Production Service Delivery Manager (London, UK) We are seeking a full time Technical Production Service Delivery Manager to work onsite at our clients offices in London. Using your skills and experience working within a Managed Service environment you will help deliver success … that you oversee. You will develop and enable your direct reports across EMEA, to in turn develop and enable their own teams to deliver service excellence, playing a significant role in reporting this success through the creation and delivery of regular service review presentations. Being a point … of contact for client Service Owners will be a key part of your role so it is essential that you are able to build good partner relationships. Who We Are A wholly owned subsidiary of System One Services, The Dreamtek Group is a fully integrated production company offering a More ❯

M&E Service Delivery Manager APAC, Amazon Meetings and Events The Meetings and Events Service Delivery Manager - APAC leads the execution of customer events and drives performance, processes, and quality standards across the region. They are responsible for elevating team performance and AM&E … s reputation through excellence in service delivery. Working within AM&E's global strategy, they optimize and implement programs while developing team strategies, leading initiatives, and maintaining governance standards. Success in this role requires strong multi-directional leadership and communication skills, with an ability to coordinate effectively across all … is aligned with getting to carbon neutrality 10 years faster than the latest scientific guidance. Key job responsibilities Key job responsibilities Customer Obsession • Identify service, communication and process improvement opportunities throughout events delivery. • Lead the implementation of best practices and standard operating procedures, and adherence to global playbooks. Deliver More ❯

Social network you want to login/join with: Service Delivery Security Manager, west london col-narrow-left Client: KPMG UK Location: west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide … Job Description: Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to our local … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected More ❯

Social network you want to login/join with: Service Delivery Security Manager, south west london col-narrow-left Client: KPMG UK Location: south west london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 … col-wide Job Description: Service Delivery Security Manager – 106879 Base Location: Hybrid/UK based (core office in London) plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations The KPMG EWT function is a cornerstone of our business. We do work that matters to … technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time. KPMG is one of the world's largest and most respected More ❯