Basingstoke, Hampshire, South East, United Kingdom
Southern Communications Ltd
Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … and daily operations, all supported by our in-house industry leading technical specialists. You will join the ServiceDelivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your servicedelivery knowledge.? Co-ordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site. Maintain relationships with key partners to ensure we More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
infrastructure role involving systems administration, proactive monitoring, and implementation of approved changes to ensure optimal performance across critical platforms. Youll collaborate closely with internal teams and stakeholders, contributing to servicedelivery and operational excellence. Whats on Offer: Salary: £50k DOE 10% DV clearance bonus 5% company bonus Benefits pack 10% employer pension, 26 days leave plus banks More ❯
contact for assigned client accounts, ensuring the highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate servicedelivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like … and career development. The role includes competitive remuneration, performance-based incentives, health and wellness benefits, and mentorship from experienced sales professionals. If you are motivated by delivering excellent client service, expanding business opportunities, and working within a forward-thinking organisation, this role provides an excellent platform to develop your career in an engaging and supportive setting. More ❯
contact for assigned client accounts, ensuring the highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate servicedelivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like … and career development. The role includes competitive remuneration, performance-based incentives, health and wellness benefits, and mentorship from experienced sales professionals. If you are motivated by delivering excellent client service, expanding business opportunities, and working within a forward-thinking organisation, this role provides an excellent platform to develop your career in an engaging and supportive setting. More ❯
Basingstoke Campus, Gresley Road, Basingstoke, England
SOUTH WESTERN RAILWAY LIMITED
The purpose of this role is to facilitate continuous improvement within the ServiceDelivery (Control) function to facilitate and drive meaningful improvements within the Control space in order to achieve an aim of being able to provide a service our customers can rely on, particularly during disruptive events. Role Direct, develop and foster a culture of structured … practice, feedback and analysis presenting business cases for change and supporting proposals. Work with teams to identify and improve areas of poor performance. To identify and lead on the delivery of Control performance improvement workstreams within their area of expertise, including the identification and adoption of industry good practice. To undertake incident learning reviews to identify both areas of More ❯