11 of 11 Service Delivery Jobs in Basingstoke

and internal platform support services, ensuring reliable, scalable, and secure 24 7 support across the organisation. The ideal candidate will bring a deep understanding of IT operations, internal systems, service management, and stakeholder engagement, particularly within a high-growth, technology-driven environment such as electric mobility or energy tech. Develop a strategic alignment in line with the CTO to … identity management. Establish and enforce IT policies, standards, and procedures to ensure high availability, performance, and security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service delivery through ITIL-aligned practices, KPIs, and SLAs. Drive automation and self-service … performing IT operations and support team, including recruiting, coaching, performance management, and professional development. Manage relationships with external vendors, MSPs, and technology partners to ensure cost-effective and reliable service delivery. Collaborate with InfoSec and Legal teams to ensure compliance with relevant regulations (e.g., ISO 27001, GDPR). Lead incident response and disaster recovery planning/testing for internal More ❯

has an opportunity for an experienced Professional Services Consultant to work with our key customers & vendors. The focus of the role will be in three key areas: Professional Services delivery, technical account development & team leadership responsibilities. This focus will be provided across our three business segments; Enterprise, Research & Education and Service Provider. Professional Services is a key part … services strategy, and the individual will be expected to deliver expertise in design, implementation and optimization of the customer solution. This technical aspect of the role is a billable service and will contribute to the financial targets and success of the business. To support the Axians account teams on strategic accounts the individual will need to provide strong engagement … impact on customer growth & to also promote Axians services. In addition, the role will have the responsibility for being the Team Leader to Consultants within the Professional Services/Delivery domain. To be successful, the role requires the use of personal presence, influencing and technical skills to represent Axians to ensure impact and delivery against the Axians business More ❯

We have an opportunity for an IT Service Adoption Lead to join our team in Basingstoke. This is a full time, fixed term contract for 12 months with a mix of home and office working. The starting salary is circa £56,000 depending on experience. The Role: As an IT Service Adoption Lead you'll be contributing to … Assuring new IT services are seamlessly accepted in to our colleagues working lives and continually improving our IT offering to meet business needs. You'll manage and maintain the service adoption process from IT service transition in to IT service delivery, working closely with the IT service delivery and IT service design and … You will train and support colleagues throughout SNG on new and changed technology and chair regular focus groups with key stakeholders. What we need from you: As an IT Service Adoption Lead at SNG you will need experience of developing an maturing and IT Service Adoption capability. This will be in a multi-tiered IT support environment based More ❯

design and implementation of a new, strategic customer-facing portal . The portal will integrate with an internal case management system and is being delivered as a bilingual digital service aligned with the GOV.UK Service Standards. This is a hands-on leadership role where you will combine technical delivery with team mentorship, solution design, and collaboration with … technical approach for the front-end architecture and its integration with back-end systems, ensuring scalable and maintainable codebases. Work closely with solution architects, DevOps engineers, content designers and delivery leads to design and build a performant, secure and WCAG-compliant web application. Hands-on Engineering: Lead by example through high-quality coding and peer collaboration. Contribute to core … coverage, clean architecture, and agile principles. Team Enablement and Collaboration: Foster a high-performing development team by supporting continuous learning, pairing and structured onboarding. Collaborate with the wider digital delivery team, ensuring alignment with the clients business objectives and user needs. Quality Assurance & Standards: Implement robust automated testing strategies, including unit, integration and end-to-end testing. Champion adherence More ❯

operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global … management responsibilities sat with the Programme Lead. To maintain momentum and ensure excellence across all contract elements, we're recruiting a Deputy Implementation Manager to share ownership of Agile delivery while overseeing critical Fixed-Price milestones. The Deputy Implementation Manager will: • Lead and manage all Agile elements of the contract • Confirm scope, produce forecasts, and ensure accuracy of reporting … data for billing • Own the risk management process and escalate critical risks to the wider Programme Lead • Provide management oversight across testing, security, and service-delivery workstreams • Track and report progress, both internally and to the Prime Programme Lead • Act as the on-site escalation point for CGI work-stream leads and Authority stakeholders • Deputise for the Programme More ❯

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is … policies, such as Carer’s Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you’ll be doing Develop and implement a forward-looking telephony strategy that supports the organization's … recovery and business continuity plans for telephony systems Stay at the forefront of telephony innovations, evaluating and implementing new technologies that can offer competitive advantages, cost savings, and improved service delivery Lead projects aimed at consolidating telephony systems and services, driving economies of scale, and reducing redundancy Troubleshoot and resolve telephony issues, working closely with Core IT/ More ❯

test, and document new and amended programs from supplied specifications, adhering to agreed standards. Provide application maintenance and support services, either directly to users of the applications or to service delivery functions. Design or undertake impact analysis of medium-sized solutions or partial solutions within a large established architecture. Schedule and monitor your own work, with minimal need More ❯

new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities * Designs or undertakes impact analysis of medium size solutions or partial solutions within a large established architecture. * Schedules and monitors own work, minimal escalation More ❯

Be Doing Designing, developing, testing, and documenting new or amended Java applications based on detailed specifications. Providing application maintenance and support either directly to end-users or to internal service delivery teams. Conducting impact analysis and contributing to the design of mid-sized solutions within a larger architectural framework. Managing your own workload independently, with minimal need for More ❯

Be Doing Designing, developing, testing, and documenting new or amended Java applications based on detailed specifications. Providing application maintenance and support either directly to end-users or to internal service delivery teams. Conducting impact analysis and contributing to the design of mid-sized solutions within a larger architectural framework. Managing your own workload independently, with minimal need for More ❯

Be Doing Designing, developing, testing, and documenting new or amended Java applications based on detailed specifications. Providing application maintenance and support either directly to end-users or to internal service delivery teams. Conducting impact analysis and contributing to the design of mid-sized solutions within a larger architectural framework. Managing your own workload independently, with minimal need for More ❯