26 to 50 of 63 Service Delivery Jobs in Birmingham

care for our patients. A trusted partner to our customers. A supportive employer to our valued team. Summary of Position The IT Field Service Technician is responsible for ensuring the continuity of service and performance of end-user IT equipment through hands-on onsite interventions. The role … maintenance, and onsite support. When needed, the technician also provides remote/phone support to assist users and support global teams, while keeping field service delivery as the primary focus. The position is located in Birmingham, UK. Essential Functions Field Services - Onsite Delivery (Primary) Installation & Deployment: Install ...

Company: Eversheds Sutherland We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We're full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values … activity where appropriate. Configure, test, document and support approved Legal Technology solutions, resolving straightforward issues and escalating complex or material matters promptly. Support the delivery of client-facing or matter-related work as the technology contributor, while a more senior colleague retains accountability for the overall project or solution. ...

Strategic Account Manager South Birmingham T2M are currently working with an award-winning managed service provider who, off the back of continued growth and new contract wins, are now looking to add a Strategic Account Manager to their Strategic Business Development team, reporting into the Head of Strategic Business … infrastructure, and managing security, comms and much more. This is a sales role, not a relationship babysitting one. Each customer portfolio already has a Service Delivery Manager who owns the relationship, service performance and technology roadmap. Your job is to turn what comes out of those QBRs ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery) -Lead through influence, communicate effectively through clarity of thought and demonstrated understanding … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management To be successful in this role you should meet the following requirements: -Must have experience of Cloud security architecture on Azure Deep ...

training requirements to ensure team members remain up to date. This role feeds information up to the Application Support Manager and ensures the effective delivery, support, maintenance and optimisation of software solutions and underlying data, with a focus on CAFM systems and other business-critical applications. They will develop … recurring 1-2-1 cadence, including preparation, documentation of actions and follow-through, and act as the first point of escalation for team and delivery issues. • Application Support : Provide support and maintenance of software applications, including CAFM, financial and other business-critical applications from a data perspective. This includes ...

Band 3 ICT Service Desk Operator - Athena House Band 3 Main area ICT Administration Grade Band 3 Contract 12 months (Fixed Term 12 months) Hours Full time - 37.5 hours per week Job ref 436-8362608 Site Athena House Town Birmingham Salary £25,760 - £27,476 Per annum, Pro rata … application developers and specialist application support. Main duties of the job We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust. You will be responsible for the logging of ICT support calls ...

Bailey Advertised Salary: Competitive with Excellent Benefits Career Grade: C About the role We're seeking an experienced IT leader to oversee the delivery, stability and continuous improvement of critical business applications and IT services across Enterprise Cloud. Leading multi-disciplinary teams, you will ensure high-quality operational support … drive system enhancements and partner closely with business stakeholders to align technology solutions with business needs. This role combines people leadership, service delivery and technology planning, providing the opportunity to influence technology operations, strengthen governance and contribute to wider technology initiatives. You'll play a key role ...

training requirements to ensure team members remain up to date. This role feeds information up to the Application Support Manager and ensures the effective delivery, support, maintenance and optimisation of software solutions and underlying data, with a focus on CAFM systems and other business-critical applications.They will develop … recurring 1-2-1 cadence, including preparation, documentation of actions and follow-through, and act as the first point of escalation for team and delivery issues.· Application Support: Provide support and maintenance of software applications, including CAFM, financial and other business-critical applications from a data perspective. This includes ...

Birmingham, GBR - CC Blackfr. CC, GBR - CC Hatfield Adm, GBR - CC Manchester | Job-ID: 220521 | Contract type: Fixed Term Contract | Business Unit: Customer Success & Service Delivery Life on the team Location: Nationwide Start Date: July 2027 Contract: Fixed Term - Full time Application Process: Online application, Video Assessment … face-to-face assessment centre Our Service Managers are the front of our business, working directly with our customers. They are responsible for developing long-term relationships and a partnership with our customers, by providing high-quality support whilst generating creative solutions to challenges, ultimately helping our customers ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

continuous improvement Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day Strengthening cyber security, data protection and business continuity Managing the IT budget, suppliers and contracts … best value and service Working with leaders across the business to understand their challenges and find the right technology solutions Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions WHAT WE'RE LOOKING FOR Proven experience leading an IT function ...

architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery — working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach … companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. ...

becoming a more proactive, data-driven organisation, moving away from traditional reactive ways of working towards a more efficient, accessible and forward-thinking service delivery model. Technology and data will play a critical role in enabling this change. As part of this investment, the business is looking ...

ensure the firm can operate effectively, respond to evolving client and regulatory expectations, and make best use of technology and data to support excellent service delivery. THE ROLE The IT Training Lead is responsible for owning the firm’s IT training strategy and ensuring colleagues have access to clear … consistent and relevant technology training. The role sets the approach for IT training across the firm, including training standards, delivery mechanisms, training materials, third-party delivery and ongoing quality management. It works closely with stakeholders across divisions to understand training needs and ensure delivery is practical ...

client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance ...

Group is seeking an experienced IT leader to oversee the delivery, stability and continuous improvement of critical business applications and IT services across Enterprise Cloud. Leading multi‐disciplinary teams, you will ensure high‐quality operational support, drive system enhancements and partner closely with business stakeholders to align technology solutions … with business needs. This role combines people leadership, service delivery and technology planning, providing the opportunity to #J-18808-Ljbffr ...

Technology Manager to lead the UK&I Data & Technology portfolio across workplace, infrastructure, applications and data. You will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team ...

Birmingham is seeking a Security Operations Team Lead to oversee the SOC, lead security analysts and engineers, and ensure high-quality incident response and service delivery. You will mentor and schedule the team for 24/7 coverage, drive improvements, and collaborate with stakeholders to deliver clear incident summaries ...

automation, security, monitoring, patch management, and endpoint management across a diverse customer base. You will work within a growing MSP team to improve service delivery and build scalable solutions. The ideal candidate has senior engineering experience in MSPs, strong PowerShell and automation skills, and a track record ...

baggage handling systems for airports. The company is also a leading supplier of warehouse automation. they have a excellent reputation for reliable project and service delivery, innovation, market awareness and a strong customer focus. We are dedicated to improving our customers' business processes and competitive position. Role Responsibilities … grow relationships with key parcel customers in the UK Lead and manage matrixed teams during the tender process for sales opportunities (project and service). Lead and manage multi-disciplined teams to support scope definition, design and programme look ahead and to determine the right solution to meet ...

seeks a Data and Technology Manager to lead the technology portfolio across workplace, infrastructure, applications and data. You will shape the strategy, roadmap and service delivery while guiding a team of seven with four direct reports, and align technology with business priorities. You will partner with Corporate ...

customer-facing architecture professional in Birmingham with strong expertise in ERP architecture and AI adoption. You will bridge customer strategies with technology designs and service delivery, ensuring successful transitions to modern workflows. The ideal candidate will possess excellent consultative skills and a deep understanding of data governance. Join ...

Edgbaston campus. Reporting to the Director of IT, you will be the senior escalation point for technical issues, oversee operational support and service delivery, and take ownership of day-to-day IT operations for both KEHS and KES. The role requires strong technical expertise across enterprise IT infrastructure ...

decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. The Digital Delivery Director is accountable for effective, efficient and sustainable delivery of Atos UK&I Digital Services across Digital Applications and Smart Platforms, aligned to business … line objectives. Scope The role covers assigned services, delivery teams and suppliers, coordinating commitments, improvement and transformation. It is accountable for outcomes within scope while respecting the formal accountabilities of Account Leadership, Client Delivery, Finance, Commercial, Practices, CTO & Architecture, Security and portfolio or process owners. It operates through ...