8 of 8 Service Delivery Jobs in Cardiff

Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer … facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step. What You'll Do Lead service onboarding and go live activities Manage day to day service delivery across multiple accounts Produce and present monthly service performance ...

Description IT Service Delivery ManagerLocation: Nr Cardiff (Hybrid)Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive … customer facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is... ZIPC1_UKTJ ...

Title Level 3 Security Analyst – Incident Response & Vulnerability Management Department Service Delivery/Security Reporting To Security Lead/Service Delivery Manager Operates under the direction of the Incident Manager during security incidents Location UK (Hybrid) Office in Cardiff 1-2 days per week, regular client … including Windows, macOS, tablets, and peripherals. Microsoft 365 including Entra ID, Exchange, SharePoint, Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises and cloud-hosted servers. Network infrastructure including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit ...

also involves documenting changes, providing regular reports, and monitoring progress to proactively address issues. Additionally, the Head of Change and Support Systems will customize service desk tools to suit the Health Board's needs, engage stakeholders to ensure transparency, and foster continuous improvement. Main duties of the job 1. … Digital & Health Informatics Department, ensuring changes are implemented smoothly and with minimal disruption to services. This role will drive long-term improvements and substantial service delivery enhancements. 2. Team Management : Manage a team of engineers and associated staff, providing guidance and support to ensure effective performance and development. ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...

rollout for SCADA services to enhance encryption and security. Onboard legacy applications and systems into Active Directory. Manage Linux estate patching, application upgrades, and service delivery. Collaborate with Technical Architects to support the creation of robust technical designs. Participate in Change Approval Boards and lead FAT/UAT test ...

security and remote monitoring. As an Assistant IT Manager you will play a key role in shaping and executing the IT strategy, focusing on service delivery, infrastructure, information security, business continuity, and project management. We're looking for experience with: Managed technologies and providing administrative assistance for various … openness allowing their clients to always be in the loop. They combine cutting-edge technology with a people-first approach to deliver a service which can be relied on. If you would like to hear more about this fantastic opportunity, please click apply or send your CV directly ...

operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making and service delivery. Incident Management ...