18 of 18 Service Delivery Jobs in South Wales

within your application which is essential for this role. The role sits within the wider End User Computing Team, which currently includes, Microsoft 365, EndPoint Management, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get exposure … Digital space. The initial focus of this role is on the management of software and hardware asset management and using the toolsets available. Hybrid working is available where the service needs allow. Main duties of the job To support ongoing developments with ICT infrastructure, the CTM End User Computing Team is looking to appoint an End User Computing Manager. … now to view in Trac. This post is fixed term until 31/03/2026 to meet the needs of the service. The post holder will support the delivery of End User Computing services within the team. This will involve all elements of EUC service delivery including: Windows PCs Windows Laptops Chromebooks IGEL Thin Client devices More ❯

Head of IT - Cardiff Head of IT with strong operational IT experience in heading up an IT team across several areas, including IT service management and IT infrastructure is required by a leading company in Cardiff. This is very much an IT operational-type role day to day and hands-on, rather than strategic. They have a strategy signed … action so it's supporting this alongside the Director of IS The successful candidate will deliver and manage the day-to-day IT operations, maintaining high standards of IT service delivery, and safeguarding their IT infrastructure. The team that you will oversee is around 12, with a mix of IT security, IT infrastructure, IT service desk professionals … Head of IT Services/Senior IT Operations Manager Hands-operational senior IT experience Ability to manage cross-functional IT teams and develop those teams Excellent understanding of IT service management, IT infrastructure, and IT operations management. Experience within the legal sector or a professional services environment would be a bonus Have the ability to implement and lead large More ❯

demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation: Execute and oversee the existing IT strategy, ensuring that IT projects are delivered effectively and … aligned with the companies goals. Team Leadership: Manage, mentor, and develop a team of IT professionals across Service Desk, IT Security & Operations, and IT Training. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the IT service desk operates efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the … delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve IT service management practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead the IT Training team to deliver high-quality training programs that enhance digital skills across the More ❯

demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation: Execute and oversee the existing IT strategy, ensuring that IT projects are delivered effectively and … aligned with the companies goals. Team Leadership: Manage, mentor, and develop a team of IT professionals across Service Desk, IT Security & Operations, and IT Training. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the IT service desk operates efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the … delivery of IT services, ensuring they meet business needs, comply with SLAs, and continuously improve IT service management practices. Infrastructure and Operations: Lead IT infrastructure initiatives to ensure reliable, robust systems and compliance with regulations. Manage operational risks effectively. IT Training: Lead the IT Training team to deliver high-quality training programs that enhance digital skills across the More ❯

Role: Head of Delivery Location : Hybrid (commutable from Cardiff/South Wales) Salary : Up to £65,000 + Benefits Take the lead. Drive delivery. Shape the future! We’re working with a fast-growing MSP in the Cardiff area who are searching for a Head of Delivery to oversee service delivery across consultancy, engineering, onboarding, and … is a pivotal role, combining technical knowledge, people leadership, and commercial responsibility. You’ll be driving financial targets, leading teams across a broad technology stack, and ensuring world-class service delivery. The Role As Head of Delivery, you’ll be responsible for: Leading consultants, project engineers, and onboarding teams to deliver IT solutions on time and to the … highest standard. Managing delivery targets of £275k–£300k per month and pre-sales consultancy activity totalling £350k–£400k per month. Overseeing solutions across Microsoft 365, Azure cloud services, enterprise networking, IT infrastructure, and cyber security. Partnering with the pre-sales team to scope and shape solutions, ensuring seamless handover to delivery. Driving a culture of accountability, continuous improvement, and More ❯

Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: £40,000 - £50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small … medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every … environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the More ❯

Job Title: IT Delivery Engineering Manager Location: Bridgend, South Wales Salary: £40,000 - £50,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small … medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every … environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: As an IT Delivery Manager within Flotek, you will lead a team of IT delivery team leaders and delivery engineers. You will be responsible for ensuring the team are delivering the More ❯

Services Operational Support Managers and teams. The role sits within the wider End User Services Team, which currently includes, Microsoft 365, EndPoint Management, End User Experience, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get exposure … training through work experience to enable future progression and development in the Digital space. The initial focus of this role is on the staff and operational management of the Service Desk, Desktop Support and Rollout teams. Hybrid working is available where the service needs allow. Main duties of the job The Operational Support Team are responsible for supporting … all users that interact with Digital, leveraging best practices, tools and processes to enable delivery and operation. The role of Principal Digital Operations Manager is to lead the support services that underpin the Digital Programme within CTMUHB, including both user and device. The role will provide expert advice across a range of support areas, including but not limited to More ❯

Settlement services and ensuring performance post migration. This is a full-time, permanent position where you will be responsible for managing customer portfolios, leading migration projects, and ensuring excellent service delivery across the data and energy services sector. The Market Wide Half-Hourly Settlement Data Account Manager will play a key role in overseeing customer transitions to half … end-to-end customer migration process into half-hourly settlement services, ensuring accuracy, compliance, and efficiency. Overseeing the ongoing performance of customer portfolios after migration, ensuring contractual obligations and service levels are consistently achieved. Acting as the primary point of contact for clients, suppliers, and industry representatives, building trusted long-term partnerships. Investigating escalated customer issues, implementing solutions, and More ❯

Settlement services and ensuring performance post migration. This is a full-time, permanent position where you will be responsible for managing customer portfolios, leading migration projects, and ensuring excellent service delivery across the data and energy services sector. The Market Wide Half-Hourly Settlement Data Account Manager will play a key role in overseeing customer transitions to half … end-to-end customer migration process into half-hourly settlement services, ensuring accuracy, compliance, and efficiency. Overseeing the ongoing performance of customer portfolios after migration, ensuring contractual obligations and service levels are consistently achieved. Acting as the primary point of contact for clients, suppliers, and industry representatives, building trusted long-term partnerships. Investigating escalated customer issues, implementing solutions, and More ❯

to join our growing team in Cardiff. This is a full-time, permanent position where you will be responsible for managing customer portfolios, leading migration projects, and ensuring excellent service delivery across the data and energy services sector. The Data Account Manager will play a key role in overseeing customer transitions to half-hourly settlement services, maintaining long … end-to-end customer migration process into half-hourly settlement services, ensuring accuracy, compliance, and efficiency. Overseeing the ongoing performance of customer portfolios after migration, ensuring contractual obligations and service levels are consistently achieved. Acting as the primary point of contact for clients, suppliers, and industry representatives, building trusted long-term partnerships. Investigating escalated customer issues, implementing solutions, and More ❯

specifically for you? Then read on! Objective To provide reactive and proactive technical support to end-users, ensuring first-fix wherever possible and maximum levels of customer satisfaction through service delivery excellence. To contribute to the business by being a technical innovator, achieving mastery of the role, taking ownership and accountability for all that is delivered. Skills Strong More ❯

new customer accounts in line with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating and time management skills essential Competent levels of IT More ❯

Pay: £17.30 (Inside IR35 Via Umbrella) Location: Merthr End Client BT Job Description Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self More ❯

Our client is now looking to recruit an Installation Technicians provide desktop hardware installation services where basic technical skills are required for a service delivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start More ❯

MerthyrContract: 23-9-2025 till 31-03-2026Hours: 37.5 hours a week. Monday-Friday.Key Responsibilities:InstallationTechnicians provide desktop hardware installation services where basictechnical skills are required for a service delivery solution. InstallationTechnicians will typically un-box and install kit to desk and connectperipherals, connect power cables and perform any relevant power on self-tests.Basic steps to start More ❯

As a Power Platform developer, you will play a key role in designing, building, and supporting a range of critical business applications. You'll work closely with stakeholders and delivery partners to provide high-quality solutions, while also supporting and mentoring more junior developers as the team grows. This is an exciting opportunity for someone who thrives in an … environment and wants to make a real impact by delivering digital services at scale. Key Responsibilities: Design, develop, and implement solutions using Power Platform, and Azure DevOps. Support the delivery of large, complex business systems such as case management and testing platforms. Build APIs and integrations to connect systems and improve service delivery. Apply modern software engineering practices … Fx, Power Automate, Model/Canvas Apps, and Dataverse. Familiarity with ALM pipelines, Azure DevOps, and PowerShell. Experience working within CRM Systems (ideally Dynamics) Hands-on experience in agile delivery environments, working closely with product owners, testers, and analysts. Strong problem-solving skills with the ability to explain technical issues to non-technical stakeholders. Experience mentoring and coaching others More ❯

design, installation, maintenance, and project management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn's customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector. Responsibilities Accepting jobs and allocating … these to the necessary suppliers, as well as scheduling these works to be completed. Liaising with the client in regards to queries surrounding jobs. Ensuring that delivery forecast trackers and documents are kept up to date daily. Liaising with other departments within MJQ to discuss additional requirements such as Traffic Management, Commercial and Streetworks team. Assisting with the closing More ❯