11 of 11 Service Delivery Jobs in East Anglia

About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR Service Delivery Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. Role Purpose: The Payroll and HR Service Delivery Manager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities: Data … such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure smooth More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

Highways Technology Technician Highways Technology Technician covering Oxfordshire, N’hants, North London, Essex, Cambs. The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.30am to 5pm. You will be required to work some night shifts on occasion. … emergency Response times and maintenance obligations are met. Assists in the development of all maintenance programmes within the network. Responsibilities Proactively undertakes client and customer liaison, and deals with service partners, supply chain and other stakeholders as directed. Local management and co-ordination of maintenance resources and third-party support. Maintain an extensive understanding of client processes, specifications and … rectification Planned maintenance Comply with EH&S requirements Identify and escalate network issues or improvements Qualifications/Skill Requirements Must have Driving Licence HERS Sector 8 training relevant to service operative (ideally) Chapter 8 competency (ideally) ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent Due to the nature of the role we require candidates More ❯

Highways Technology Technician covering Oxfordshire, N'hants, North London, Essex, Cambs. The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.30am to 5pm. You will be required to work some night shifts on occasion. You will be … emergency Response times and maintenance obligations are met. Assists in the development of all maintenance programmes within the network. Responsibilities Proactively undertakes client and customer liaison, and deals with service partners, supply chain and other stakeholders as directed. Local management and co-ordination of maintenance resources and third-party support. Maintain an extensive understanding of client processes, specifications and … rectification Planned maintenance Comply with EH&S requirements Identify and escalate network issues or improvements Qualifications/Skill Requirements Must have Driving Licence HERS Sector 8 training relevant to service operative (ideally) Chapter 8 competency (ideally) ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent Due to the nature of the role we require candidates More ❯

Highways Technology Technician covering Oxfordshire, N'hants, North London, Essex, Cambs. The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.30am to 5pm. You will be required to work some night shifts on occasion. You will be … emergency Response times and maintenance obligations are met. Assists in the development of all maintenance programmes within the network. Responsibilities Proactively undertakes client and customer liaison, and deals with service partners, supply chain and other stakeholders as directed. Local management and co-ordination of maintenance resources and third-party support. Maintain an extensive understanding of client processes, specifications and … rectification Planned maintenance Comply with EH&S requirements Identify and escalate network issues or improvements Qualifications/Skill Requirements Must have Driving Licence HERS Sector 8 training relevant to service operative (ideally) Chapter 8 competency (ideally) ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent Due to the nature of the role we require candidates More ❯

Highways Technology Technician Highways Technology Technician The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.You will be required to work some night shifts on occasion. To cover fault rectification and maintenance on technology assets on designated … and co-ordination of maintenance resources and third-party support. Planned maintenance Identify and escalate network issues or improvements Must have Driving Licence HERS Sector 8 training relevant to service operative (ideally) ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent 34 days holiday, including public holidays, plus the option to buy or sell five More ❯

Highways Technology Technician Highways Technology Technician The Highways Technician will work in conjunction with the Service Delivery Manager to develop and improve all Technology Performance across the designated assets contract. The role is a day shift 8.You will be required to work some night shifts on occasion. To cover fault rectification and maintenance on technology assets on designated … and co-ordination of maintenance resources and third-party support. Planned maintenance Identify and escalate network issues or improvements Must have Driving Licence HERS Sector 8 training relevant to service operative (ideally) ONC or B/TEC Ordinary National Certificate in Electronic engineering or equivalent 34 days holiday, including public holidays, plus the option to buy or sell five More ❯

very closely with the IT Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Technician that wants to work a varied role as an Assistant IT Manager, with the ambition that matches that More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … daily administration of Cisco Call Manager platforms. Collaborate effectively with cross-functional teams via MS Teams, phone, and in person. Adhere strictly to best practices and ensure high-quality service delivery. Draft Local Working Instructions and provide quality assurance for third-party installations and upgrades. Support legacy TDM systems, including jumpering. Must be flexible to travel to customer sites … Wokingham, Warwick, Reading) with a company vehicle provided. Strong organisational skills are essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise More ❯