1 to 25 of 132 Service Delivery Jobs in the East of England

Select how often (in days) to receive an alert: Global Service Delivery Leadership Director Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading | Job-ID: 220060 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team We are excited to announce that … looking to hire a Global Service Delivery Leadership Director into our thriving Group Managed Services organisation within Computacenter. This is a highly visible leadership role, responsible for running a large, high-performing function that delivers exceptional service outcomes for our customers while balancing operational excellence, commercial performance ...

Service Delivery Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in customer service, service delivery or operations and want more ownership, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the team responsible for its enterprise customers, from initial sales handover and installation through to ongoing service. ...

Technical Service Delivery Manager 6 months initially Hybrid (mainly remote with occasional travel to site in Luton) £75 to £93 per hour inside IR35 Due to the urgent nature of the role candidates must have current SC Security Clearance. Our client is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between the engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Key Responsibilities: Manage technical incidents through to resolution, ensuring ...

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) £92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams ...

Technical Service Delivery Manager - Defence (Ref: 1782) Contract initially until 28/02/2027 Luton (1-2 days onsite per week, rest remote) 92.66ph, UMB inside IR35 Important: SC level Security Clearance must be in place on submission due to urgency of contract This contract is working … Eyes Only" projects, meaning you have to be sole British in order to be suitable. We are seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams ...

Technical Service Delivery Manager Location: Luton Rate: Up to £90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

Technical Service Delivery Manager Location: Luton Rate: Up to £90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

Technical Service Delivery Manager Location: Luton Rate: Up to 90 per hour (Inside IR35) Contract: 6-month Contract The Role: As the Technical Service Delivery Manager, you'll be required to support the delivery of technical services within a Defence environment by acting … interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Please note: Due to the nature of the work, you will need to already hold a high level of UK security clearance Key Responsibilities Manage technical incidents through to resolution, ensuring timely progression ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based ...

tail accounts. What You Will Do 1. Customer Cadence & Engagement Drive a proactive, predictable cadence across the mid-tail portfolio. Plan engagement ahead of service reviews, contract anniversaries, and renewal milestones. Maintain consistent, forward-looking contact that anticipates customer needs and keeps accounts progressing against their outcomes. Align engagement … with the service governance cadence run by Service Delivery, giving the customer a joined-up view rather than duplicated meetings. 2. Success Planning & Business Reviews Develop and maintain success plans and KPIs for each account. Run 6-monthly business reviews covering service performance, outcomes, and improvement ...

awards across a range of industries. Who Are CSL Looking For? CSL are looking for an experienced customer relationship/account manager to lead service delivery across their largest customer accounts. The successful candidate will act as the primary point of contact for key stakeholders, ensuring outstanding customer … closely with cross‐functional teams, proficient with the Microsoft Office Suite and CRM tools, and confident preparing reports and executive‐ready updates. Knowledge of service management best practices—ideally supported by ITIL certification—will help you safeguard service quality and unlock growth for CSL and its customers. Duties ...

looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager, you will … deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long ...

mission-critical environment. Lead incident response, change execution, and escalation coordination across infrastructure, network, facilities, and security teams. Oversee vendor access, onsite activities, and service delivery to maintain operational, security, and compliance standards. Drive execution of infrastructure initiatives, including hardware deployments, lifecycle management, structured cabling, and capacity planning. … execution discipline while retaining accountability for outcomes. Promote a strong risk and control culture aligned with enterprise standards and operational excellence. Support continuity of service delivery across EMEA sites while balancing operational priorities and project demand. Job Description We're seeking a motivated technology leader for the role ...

Service Operations Lead (Telecoms) Base Salary: Up to £32,000 Benefits: Up to 10% bonus, private healthcare, 25 days holiday + bank holidays and wider company benefits Location: Peterborough Working Pattern: Monday to Friday, full-time office based The opportunity: If youre currently working in service operations, customer … service or service delivery and want more responsibility for how a team performs day to day, this could be a good next step. Were working with a growing connectivity business in Peterborough looking for someone to lead the operational team supporting its ISP partners. Its a hands ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

Description: Leonardo UK Ltd is seeking experienced IT Service Managers to work within its Digital Solutions Tech Ops Function to support all aspects of Service Operations Management, focussing on service stability (Incident and Problem Management) and Service Performance (demand, capacity, risk and CSI) in support … across Leonardo’s business operations in the UK. This is a hybrid role and will require occasional national travel. Purpose: Collaborating with the Leonardo Service Performance Lead and internal and external Service Providers to deliver service performance for Digital Solution services across the UK covering the following ...

Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management … customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

Whitbread, we're looking for a Service Delivery Manager (Product) to join our Technology & Data team and play a key role in ensuring our product services remain stable, resilient and fit for the future. In this role, you'll own the operational performance of a portfolio of business … critical services, working closely with suppliers, stakeholders and technology teams to deliver excellent service outcomes and continuous improvement. Why You’ll Love It Here Healthcare : Family BUPA healthcare 10% matched pension Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Annual Incentive ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

Advanced Resource Managers Ltd. is seeking a Technical Service Delivery Manager in Luton to bridge engineering and stakeholders, ensuring service delivery excellence in a Defence environment. The role requires handling incidents, process optimisation, and driving continual improvement within ITIL-based service management. The successful candidate ...

Could you be the driving force behind secure service excellence? We’re looking for a passionate and pragmaticService Managerto lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requirescurrent active DV clearance. You’ll join … ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Morson Human Resources Limited is seeking an experienced Technical Service Delivery Manager for a 6 month contract. The role is hybrid, primarily remote with occasional travel to Luton, and offers £75 to £93 per hour inside IR35. The successful candidate will interface between engineering teams and stakeholders … ensure effective service delivery, continuous improvement, and operational excellence within a Defence environment. #J-18808-Ljbffr ...

Service Desk & Support Manager London Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

Service Desk & Support Manager London – Hybrid (4 DPW for 6 months, then 3 DPW in office) Salary starts at £70,000 Benefits include : 28 days' holiday, a 10% pension up to a cap, breakfast and lunch when working in the office and a comprehensive suite of company benefits. VIQU … partnered with a leading financial services organisation who are seeking a Service Desk & Support Manager to lead and develop its internal IT Support function. This is a key leadership focused on transforming an established, technically capable Service Desk, improving how the team operates and creating a more structured ...

making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom. Reporting to the Head of Service Governance & Improvement, the ITSM Tooling Product Manager will be responsible for the vision, strategy, governance and continual improvement of M Group Technology's ServiceNow … platform and wider Service Management tooling ecosystem. As the Product Owner for ServiceNow, you'll ensure the platform supports efficient, standardised and measurable service delivery across Technology and its service partners. Working closely with stakeholders across the business, you'll balance operational priorities with strategic objectives ...