3 of 3 Service Delivery Jobs in East Yorkshire

/laptop/patching/LAN/printer/software) in designated customer sites to meet SLA and KPI requirements, ensuring that all incidents, service requests, project work and site maintenance work are effectively supported to ensure that the impact and disruption on the IT services are kept … absolute minimum & meet contractual requirements. Ensure that excellent levels of customer service are provided to meet the customers’ requirements to maintain high customer satisfaction which will contribute to contract retention and renewal. Ensure that all processes, policies and procedures are followed in line with contractual agreements and documentation completed ...

standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. … ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive ...

part of a friendly digital team that maintains and improves key systems such as Electronic Patient Record tools. Your work will support clinicians, service managers and partners by ensuring systems are reliable, well-designed and meet the needs of the people who use them. Main duties … help colleagues use systems confidently Analyse data and system performance to improve reporting and support decision making Line-manage team members and contribute to service development What we're looking for: Experience working with clinical systems, such as SystmOne or similar platforms Strong communication skills and the ability ...