20 of 20 Service Delivery Jobs in Yorkshire

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Key Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support the full project ...

Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could … great fit.We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards are met, and acts ...

Title: Service Operations Manager Location: Sheffield Salary: £40,000 to £50,000 depending on experience Contract: Full-time, permanent Hours: Monday to Friday If you enjoy running the day to day operation of an IT service function and keeping things moving in a busy MSP environment, this could … great fit. We are supporting a growing managed services provider in Sheffield who are looking for a Service Operations Manager to take ownership of how their service function performs. You'll be the person who keeps the service desk working effectively, ensures operational standards ...

Managing Director, the successful candidate will be a key member of the Senior Leadership Team, performing a pivotal role in the end-to-end delivery, support and operational performance of the business. The Operations department encompasses implementation, service delivery and customer support, each with an established team … Operations: Define and continuously improve operational strategy with a focus on efficiency quality, productively and scalability. Own operational planning, capacity management, budgeting and drive delivery consistency through quality service Evaluate internal processes and customer journeys, identifying improvement to increase customer satisfaction and retention. Review existing challenges and forecast ...

newly created role leading customer experience, service performance, and client escalation management, setting up a service management function in a high-growth environment and shaping the end-to-end customer journey. Client Details This business is a fast-scaling, technology-led business services organisation undergoing significant investment … experience. Description You will be the voice of the customer and the guardian of an exceptional customer journey. You'll take ownership of service performance, client communications, escalations, insights, and continuous improvement - ensuring every touchpoint is smooth, predictable, and high quality. This means: Acting as the main contact ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

Title: Senior Delivery Lead Location: Leeds 2x per week Salary: £75,000 - £90,000 Why Apply? This Senior Delivery Lead position offers the opportunity to drive impactful, high-value projects within a technology first enterprise. This role would suit someone who excels in stakeholder management, agile delivery … role provides a platform to influence outcomes, lead teams, and shape project success. What will I be doing? Oversee and drive end-to-end delivery of client projects, owning delivery outcomes across varying levels of complexity. Lead agile ways of working, applying methods such as Scrum, Kanban ...

services in line with your current capabilities, and future capabilities after suitable training/mentoring. You will be responsible for providing professional service delivery including but not limited to; consultancy services and audit/assessment services against multiple security compliance frameworks/standards, and delivery of other … consultancy services as required to service our customers’ needs. This role will require additional activities as part of your job responsibilities to support the delivery of services which will include, but not limited to; customer scoping calls and scoping activities, quality assurance activities, customer project admin/planning ...

Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof of work … single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes ...

Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof of work … single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes ...

.Project Manager - TSA 18 Month Fixed Term Assignment Carve Out - Demerger - Procurement - Transition Service Agreement - TSA About Redcentric Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud, Collaboration and Cyber Security, designed and delivered … delivery. Act as the primary point of contact between the two companies, Redcentric MSP and Data Centres. Lead, manage and co-ordinate the delivery of commitments to DC under the TSA, involving liaison with multiple functional teams in MSP. Monitor service delivery, SLAs, costs, and timelines. Escalate ...

/01/2026 Job Type: Contract - 12 months Company Introduction The IT Security Officer (ITSO) plays a dual role in governance and service management. This position ensures security compliance and risk management across the OpenShift migration program, while also overseeing critical IT services. Responsibilities include implementing security controls … managing infrastructure standards, and driving service strategy to support scalability, reliability, and compliance. Job Responsibilities/Objectives Security Governance and Compliance: Enforce security standards, review designs, and validate encryption and identity management. Risk Management: Identify, assess, and mitigate security risks throughout migration activities. Service Ownership and Strategy: Take ...

Line IT Engineer to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience working in a Managed Service Provider (MSP) environment, with a strong background in providing technical support and resolving complex IT issues. A key focus of this role will … Microsoft 365 migrations, system upgrades, and installations. Maintain and update documentation related to IT systems and procedures. Collaborate with other team members to improve service delivery and implement best practices. Provide excellent customer service and ensure high levels of client satisfaction. Required Qualifications: Minimum of 2 years ...

achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Provide a comprehensive and efficient Systems Support service, including the support and administration of Incommunities corporate application systems. Deliver advanced and specialist support of all Incommunities specialist housing systems, including Capita Open … Housing, Advanced Open Accounts, DRS, Sage X3. Provide excellent customer service and support to Incommunities internal and external customers. Participate in the evaluation, feasibility, design and implementation of computerised management systems. Work closely with the Development and Business Intelligence Teams in specification and testing of all newly developed applications. ...

Cybersecurity who will lead and manage the design, build, operation, support, and security of a company's technology and information systems. This role oversees Service Delivery, Technical Services, Information Systems, and Cybersecurity, as well as the solutions and systems architecture team. Working closely with the IT Director … minimise cyber-attack risks. Oversee operational aspects of Business Systems. Stakeholder Management: Will maintain strong relationships with Regional Business Management Teams and Central Service Heads of Function. Will expect to spend an average of 20% of time within Regional, Sales and Site offices. Will deputise for the Group ...

Cybersecurity who will lead and manage the design, build, operation, support, and security of a company's technology and information systems. This role oversees Service Delivery, Technical Services, Information Systems, and Cybersecurity, as well as the solutions and systems architecture team. Working closely with the IT Director … minimise cyber-attack risks. Oversee operational aspects of Business Systems. Stakeholder Management: Will maintain strong relationships with Regional Business Management Teams and Central Service Heads of Function. Will expect to spend an average of 20% of time within Regional, Sales and Site offices. Will deputise for the Group ...

monitoring practices to deliver stable and compliant services. You combine deep infrastructure expertise with modern automation and monitoring practices, enabling stable, efficient, and compliant service delivery within high-assurance environments. The role operates as part of a structured 24/7 duty rota , requiring out-of-hours … operational duty support to ensure the availability, security, and performance of Defence ICT systems Acting as a technical first responder for incidents, alerts, and service degradation within secure environments Troubleshooting and maintaining LAN, WAN, MPLS, SD-WAN networks, firewalls, and VPN services Administering Active Directory and domain services , including ...

clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless service delivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire/Hybrid Working (1-3 days in the office a week … Operational Finance Systems Manager to join the Finance team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Responsibilities Win, retain and deliver senior level retained search assignments within Legal Technology. Build strong and trusted relationships with software providers, managed legal service businesses, alternative legal service providers and law firm innovation teams. Prepare clear assignment briefs and manage structured, transparent search processes. Conduct detailed market research … organisation and attention to detail with the ability to manage multiple assignments and deadlines. An interest in technology and the evolution of modern legal service delivery. A collaborative mindset and a desire to contribute to a supportive high performance culture. A degree level education or equivalent professional experience ...