1 to 25 of 35 Service Delivery Jobs in Yorkshire

Service Delivery Manager TBA Group is part of a multi-national group of companies and promotes a creative and dynamic work environment is looking to recruit a Service Delivery Manager on a permanent basis in Doncaster. Job Description We’re looking for an experienced Service Delivery Manager to take ownership of live services following go-live and play a key role in strengthening and improving our service function. This role is responsible for service performance, customer relationships, and the leadership of our 1st and 2nd line support teams. You’ll work ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job Job summary The Lead Portfolio Delivery Manager is a senior leadership role within DVSA, acting as the head of profession for Agile Delivery Management within one of the two core … driver value streams you will work alongside senior leaders from Digital, Operations, and Policy-to shape and deliver agency wide strategy and agile service delivery, ensuring DVSA achieves its objectives in line with the DVSA strategy, DfT Group Digital strategy, and the Blueprint/roadmap for a modern ...

Administration Support the day-to-day coordination of operational activities Maintain accurate records, documentation, and internal processes Assist with scheduling and organisation of key service activities Project & Implementation Support Support the onboarding of new clients and service implementations Work closely with internal teams to ensure smooth rollout … Track progress, actions, and deadlines across multiple workstreams Client & Stakeholder Engagement Act as a point of contact for clients, gathering feedback and supporting ongoing service delivery Build strong working relationships with internal teams and external partners Attend meetings and ensure actions and follow-ups are tracked and delivered ...

critical digital services to leading global clients. As part of continued growth, they're looking to hire a Client Operations Coordinator to support the delivery of high-quality, time-critical services across a range of customers and partners. This is a fantastic opportunity for someone who thrives … fast-paced, operational environment and enjoys coordinating across clients, suppliers, and internal teams to ensure seamless service delivery. You'll play a key role in keeping everything running smoothly from managing day-to-day operations to resolving issues in real-time and driving continuous improvement. Client & Service Delivery ...

Hiring! Circet UK are looking for a Service Delivery Technician to join our team in Sheffield. Working with Circet Circet Ireland & UK have built an ever‐growing portfolio of specialist services. As part of a global group, we are specialists in the deployment and maintenance of telecommunications … short video to find out! - Copy and paste the link below into your browser: https://www.youtube.com/watch v=v2Wi1VTKElk Responsibilities of Service Delivery: Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

This role is critical in ensuring the effective storage, management, and lifecycle control of Trust IT equipment, while delivering a consistently high level of service in line with agreed policies, procedures, and service level agreements. Key Responsibilities Provide day-to-day support for Stores Department services, ensuring adherence … policies, procedures, and service standards. Deliver excellent customer service by ensuring processes are followed and service requirements are consistently met. Report incidents and service issues to line management promptly to ensure SLAs are achieved. Support the safe storage, movement, and delivery of IT equipment, working ...

business development and client teams from early in the sales cycle, helping shape deals before they reach the contract stage and staying close to delivery to manage risk as programmes evolve. We are looking for someone who is as comfortable contributing to a commercial proposal as they are redlining … senior leadership and project teams on contractual risks, obligations and opportunities • Advising on intellectual property matters, including IP ownership, licensing and confidentiality in service delivery contracts • Supporting the full contract lifecycle—from pre-engagement through to post-project delivery and dispute resolution • Developing and maintaining contract templates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process click ...

summary The Senior Office of Data & Analytics (ODA) Delivery Manager is an important role as the Trust leads up to and delivers the Electronic Patient Record implementation. The Senior ODA Delivery Manager will play in integral role in the prioritisation, planning and delivery of the Office … Data & Analytics work in alignment with the Trust's strategic priorities. The Senior ODA Delivery Manager will work with senior colleagues to identify and refine key requirements. This post will then negotiate and agree priorities amongst the ODA's Extended SLT. The Senior ODA Delivery Manager will take ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis on Hull and the surrounding areas. If you're a Business Development Manager with experience within … cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions ...

Description SAP Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation … estate. You will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This ...

Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation's SAP estate. … will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role combines ...

wider IT initiatives. ________________________________________ Skills & Experience * Strong background in IT support, with 5+ years' experience, including time spent in a 2nd Line Support/Service Desk environment * Experience working within a professional services or corporate environment, supporting a user base with high service expectations * Experience contributing to infrastructure projects … equivalent), including Maths and English ________________________________________ Key Responsibilities This is a broad role covering support, administration, and continuous improvement across the IT estate. Support & Service Delivery * Manage and resolve incidents and service requests via a ticketing system and RMM tools, both remotely and deskside * Operate ...

Description Netstratum is seeking a highly experienced ITSM professional with deep expertise in ITSM platforms to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while … optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM ...

ORBIT Electronic Patient Record implementation programme. They work across programme management, Digital/IT Operations, and clinical services to test and ensure resilient digital service arrangements before launch. Key duties include coordinating cutover activities, providing early support during disruptions, and applying compliance standards such as the Civil Contingencies … pack, including policies, plans, exercises, audits, debriefs, action logs, dashboards, risk registers, and correspondence, ensuring records are accessible and auditable. Develop, review and maintain service-level business continuity plans for all ORBIT-related workflows. Validate business impact assessments (BIAs) and map system dependencies, ensuring robust fallback arrangements and operational ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire/Hybrid Working (2 days in the office a week Bradford … category for Information Technology & Operational Technology (IT&OT) teams at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Location: Hybrid Salary: £50,000+ The Opportunity We're looking for a Platform Lead Engineer to take ownership of core platforms and lead the delivery of key infrastructure and cloud projects across the business. This is a hands-on leadership role where you'll drive platform improvements, project delivery … ensure systems are stable, secure, and continuously improving , while mentoring engineers and raising overall technical standards. What You'll Be Doing Leading the delivery of infrastructure and platform projects across cloud, on-prem, and hybrid environments Acting as the technical owner for core platforms , ensuring performance, reliability, and ongoing ...

technical leadership, and ensure proactive management of client environments. This role combines advanced technical expertise with strong leadership and communication skills to deliver seamless service and long-term value. Key Responsibilities Act as primary contact and trusted advisor for key Managed Services clients. Lead resolution of complex, multi-system … mission-critical issues. Proactively manage support contracts, anticipating client peak periods, change governance and escalations. Work with Service Delivery Management to pro-actively work internally and with Client to provide world class Service. Perform advanced monitoring, maintenance, and health checks; identify and manage risks within the managed service ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … management. AWS cloud administration. IT Incident response & DR. What you’ll need: A minimum of 5+ years’ experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

501plus an additional Digital and Data Profession allowance up to £28,560) plus plus £20,134 employer pension contribution per annum plus excellent Civil Service benefits. This role requires a minimum continuous UK residency of 10/10 years for DV vetting. Shape the Future of Digital Services … accurate Provide specialist architectural advice influencing senior stakeholders across the organisation Evaluate supplier proposals and make recommendations to senior leadership Oversee budgets and delivery from external partners ensuring scalable, secure and reusable solutions Lead the evolution of enterprise architecture across the organisation and wider government landscape Build capability, develop ...

next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership, you ll play a key role in improving customer … identifying opportunities for growth. About the Role Leading, coaching, and developing a high performing Customer Success team Driving customer satisfaction and retention through excellent service delivery Managing customer escalations and ensuring timely, effective resolutions Identifying upsell and cross sell opportunities to support revenue growth Monitoring team performance against ...