1 to 25 of 41 Service Delivery Jobs in Yorkshire

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Were passionate about building diverse, inclusive teams … actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. As our SAP Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...

expertise (Azure/Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure … service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services ...

providers like BT, Atos, and Microsoft. Review and assess Statements of Work (SOWs) to ensure they align with contractual agreements, commercial terms, rates, and service commitments. Provide commercial challenge and scrutiny of supplier proposals to ensure value for money and alignment with business requirements. Monitor, track, and manage supplier … requests and proposals through approval and governance processes. Conduct supplier performance reviews against contracted obligations, service levels, and agreed deliverables. Manage and coordinate supplier performance escalations to ensure issues are resolved efficiently and appropriately. Ensure compliance with supplier governance frameworks, processes, and controls. Support contract lifecycle activities relating ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … edge of how these tools change engineering practice Setting technical direction for the platform in collaboration with your team, balancing modernisation ambitions with pragmatic delivery Owning engineering delivery for your team, including planning, prioritisation, and execution Embedding a DevSecOps culture with full production ownership, where engineers are responsible ...

Your new company IT Service Manager - (Governance & Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation. You will join a well-established IT Governance & Resilience team within a broader IT Operations function, working … alongside Service Delivery, Platforms & Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices. You will lead governance workstreams across Change Enablement, Release Management ...

Operations Manager York Hybrid Lorien are partnering with a client who require an IT Operations Manager to oversee the performance and delivery of IT services in a fast-moving environment. This is a hands-on leadership role, combining technical involvement with team management to ensure reliable, efficient IT operations … . Key Responsibilities Service Delivery & Operations Ensure IT services are stable, secure, and performing effectively Manage incidents and requests within agreed timeframes Monitor system health and oversee patching, backups, and maintenance Leadership & Team Management Lead and develop a team of IT engineers Allocate and prioritise workload aligned ...

Service Applications Consultant Rate: £400-£450/day (Outside IR35) Length: 1 - 3 Months (short term, with potential extension) Location: Harrogate (remote/hybrid) Overview We are looking for a hands-on Service Delivery/Business Applications Consultant to support the stabilisation and improvement of our Business … articles * Define and improve the Business Systems support operating model * Support implementation of a single support gateway * Improve and standardise ITSM processes (Jira/Service Management) * Review and document JML (Joiner/Mover/Leaver) processes * Support post-migration/transition stabilisation activities * Document vendor onboarding and support impact ...

deliver innovative support solutions for advanced air systems. The role focuses on developing digital support strategies and defining data-driven solutions that enhance the delivery of through-life services. Working across engineering and support functions, you will help ensure data and information are effectively managed, analysed and exploited … teams to develop model-based representations of the TLS digital ecosystem. Support the integration of the TLS Digital Strategy with wider programme, product and service development activities, ensuring requirements relating to IT, digital infrastructure, technologies, C2&I, data management and governance are captured and communicated. Contribute to ensuring alignment ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

talented engineering team in Cluj, Romania, you will be responsible for designing and delivering a platform that streamlines dubbing production, quality review, and content delivery workflows - leveraging AI to enhance speed, accuracy, and scalability across a global customer base. Experience in AI-driven product development, media workflows, or content … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ...

take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology … understanding of containers and modern deployment practices A DevSecOps mindset with experience owning the security and operation of services you build Understanding of modern delivery practices: CI/CD, automated testing, observability, and production ownership Ability to work across the full development lifecycle, from early design through to deployment ...

areas Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

Information Services – Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the Council in line with … management, FOI support and telephony contract admin Follow IT Services planning and administration processes and policies Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values Follow service management processes to ensure consistency and effectiveness ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. You'll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, you'll manage resources, oversee quality, reduce risk ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. You'll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, you'll manage resources, oversee quality, reduce risk ...

with their individual contract conditions, performance targets and budgets. Lead on resolving complex queries, issues and disputes arising from customers and contractors, ensuring the delivery of a seamless service including dealing with complaints and difficult customers. Provide professional advice, guidance and information to a range of stakeholders. … ensure value for money. To be responsible for and ensure that areas and facilities relating to a managed contract which are utilised by service users are fit for purpose and meet the needs and aspirations of those service users. To ensure all Business Continuity Plans relating to managed ...

York. This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across the business … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware ...

Engineer . This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop their career across infrastructure, cloud technologies and IT operations. You'll play a key role in supporting colleagues across … doing As an IT Support Engineer, you'll be responsible for providing high-quality technical support across the business, including: User Support & Service Delivery Act as the first point of contact for IT support requests. Log, prioritise and manage incidents through the IT service desk. Troubleshoot hardware ...

About us At DFS Group, were proud to help people create spaces they love to live in.Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team.From Finance and Technology … objectives. Key is the ability to translate "tech-speak" for a finance-focused audience, you will be responsible for leading the end-to-end delivery of large-scale finance focused IT infrastructure, software development, and systems integration projects.Ensuring all IT solutions align with the financial regulatory requirements ...

will join HMRC's flagship Customs Transformation Programme , supporting the testing of the UK's central customs platform within a high-performing IBM delivery team. As a Quality Engineer, you will work closely with Business Analysts and stakeholders to understand requirements, design and execute test scenarios, and contribute … Work with a bespoke BDD (Behaviour-Driven Development) automation framework Identify, log, and track defects through to resolution Collaborate with developers, analysts, and wider delivery teams Communicate effectively with both technical and non-technical stakeholders Contribute to continuous improvement of testing processes and tools Support delivery within ...

Systems Experience and Skills Required 7 years of experience working with Technology or in engineering technology fields Proven knowledge and understanding of standard IT service delivery ITIL and Agile practices Proven experience in technical product management or technical product delivery Deep understanding of business processes and highlevel … understanding of highquality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools JIRA Leankit Confluence Asset Mgmt etc Proficiency in Service Now application Preferred Experience in managing software product portfolio for a product line or product ...

Systems Experience and Skills Required 7 years of experience working with Technology or in engineering technology fields Proven knowledge and understanding of standard IT service delivery ITIL and Agile practices Proven experience in technical product management or technical product delivery Deep understanding of business processes and highlevel … understanding of highquality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools JIRA Leankit Confluence Asset Mgmt etc Proficiency in Service Now application Preferred Experience in managing software product portfolio for a product line or product ...

Establishes partnerships with MLL areas ensuring efficient service delivery and maintaining high levels of reliability in TS operations With deep domain expertise product knowledge and effective leadership skills collaborate closely with stakeholders deliver exceptional services and ensure the reliable functioning of IT systems ultimately supporting the success … failover tests server patching and infrastructure maintenan ceReview progress pending items and impediments related to operational incident and problem management with TS Site Delivery Leader Coordinate site specific tasks associated with IT portfolio projects lifecycle management and infrastructure upgrad esMonitor service levels track metrics analytics as it pertains ...

Establishes partnerships with MLL areas ensuring efficient service delivery and maintaining high levels of reliability in TS operations With deep domain expertise product knowledge and effective leadership skills collaborate closely with stakeholders deliver exceptional services and ensure the reliable functioning of IT systems ultimately supporting the success … failover tests server patching and infrastructure maintenan ceReview progress pending items and impediments related to operational incident and problem management with TS Site Delivery Leader Coordinate site specific tasks associated with IT portfolio projects lifecycle management and infrastructure upgrad esMonitor service levels track metrics analytics as it pertains ...