6 of 6 Service Delivery Jobs in Hull

Service Delivery Team Lead – 12-Month Fixed-Term Contract Location: Hull – Hybrid/Flexible Working Fixed Term Contract: 12 Months (Maternity Cover) We’re looking for an experienced Service Delivery Lead to join a forward-thinking and innovative organisation. This is an excellent opportunity to step … into a leadership role, ensuring the seamless delivery of SaaS-based products and providing best-in-class customer support. If you thrive in a dynamic environment, are passionate about service excellence, and enjoy driving operational improvements, this could be the perfect opportunity for you. What You’ll Be … Doing: ✅ Overseeing the Product & Service Desk teams , ensuring optimal performance and team wellbeing ✅ Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy ✅ Managing service desk operations, including incident resolution and change requests ✅ Driving data-led decision-making by refining operational metrics, KPIs More ❯

to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and … level of numeracy and ability in health based statistical modelling. Strong skills within Microsoft data and analytics toolsets and cloud platform Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

friendly environment where your contributions are truly valued. ✅ Opportunities for career growth – develop your skills and progress within a company committed to high-quality service delivery. ✅ Collaborative and innovative team – work alongside talented professionals who share a passion for problem-solving and continuous improvement. ✅ Work-life balance and employee More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯

PMO providing a range of programme management advice, support and practical assistance on the development of a wide range of programmes, business opportunities and service developments across the CHCP group. Main duties of the job This role requires an enthusiastic, motivated and experienced individual who can support a wide … variety of fast paced, complex programme mobilisations, service improvements and business development opportunities. The ideal candidate will be friendly, flexible, innovative and possess a pro-active "can-do" approach in order to be able to manage a varied and demanding workload. In addition, you will need to possess excellent … at CHCP, we'll support you to thrive. As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. Job description Job responsibilities Please see the job description and person specification attached More ❯