15 of 15 Service Delivery Jobs in Glasgow

infrastructure engineering team within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of engineers, improving service delivery, driving operational excellence, and ensuring the organisation's technology foundations continue to evolve in line with business needs. The Organisation This … supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction ...

Junior Project Manager (Service Delivery) Glasgow (3 days a week in the office) Permanent Up to £38k plus excellent benefits We're working with a high-growth technology business in the financial infrastructure space who are looking for a Junior Project Manager to join their Service Delivery … This is a brilliant opportunity for someone early in their career who wants to move beyond coordination and begin building a future in project delivery, service operations, or technical environments . This role sits at the centre of a busy, fast-paced delivery function where ...

Leader to lead a high-performing People Services team. This is a fantastic opportunity for someone with HR Services experience who can balance exceptional service delivery with strong people leadership in a fast-paced environment. The role: Lead, coach and develop a team of around 6 HR Advisors … Administrators. Oversee the delivery of end-to-end HR services across the employee life cycle, including payroll support, employee relations guidance and HR administration. Ensure service levels, SLAs and customer experience standards are consistently achieved. Manage escalations, monitor team workloads, identify service risks and drive continuous process ...

Junior Project Manager (Service Delivery) Glasgow (3 days a week in the office) Permanent Up to £38k plus excellent benefits We're working with a high-growth technology business in the financial infrastructure space who are looking for a Junior Project Manager to join their Service Delivery ...

high-performing culture. You will work closely with the CEO, and operational leadership teams to ensure the workforce is supported, engaged, and aligned to service delivery objectives. Client Details Our client is a fast growing technology business who are building one of the UK's most ambitious health … strategic HR leadership position as the business continues to evolve. Key Responsibilities HR Strategy & Workforce Planning Develop and implement HR strategies aligned with the service delivery and growth plans. Support workforce planning to ensure appropriate staffing levels across services. Provide expert HR advice to senior leadership on workforce ...

services teams through periods of change. You'll be responsible for leading, coaching and developing a team of HR Advisors and Administrators, ensuring the delivery of a high-quality HR service across the employee lifecycle. Working closely with key stakeholders, you will drive service excellence, support … coach and develop a team of HR Advisors and Administrators to deliver an excellent HR service. Plan, prioritise and manage team workloads to ensure service levels and SLAs are consistently achieved. Monitor service delivery, identify risks and implement appropriate mitigation plans. Manage first-line escalations, providing guidance ...

dynamic HR function on an initial 6-month contract. This is an excellent opportunity to lead a high-performing HR Services team, ensuring the delivery of an exceptional employee experience while supporting business transformation and continuous improvement initiatives. The successful candidate will lead, coach, and develop a team … Advisors and Administrators, overseeing the delivery of HR advice and support across the employee lifecycle. You will play a key role in driving service excellence, managing operational performance, and supporting the implementation of key HR initiatives. Key Responsibilities Lead, coach, and develop a team of HR Advisors ...

maintain a consolidated and accurate view of Digital Transformation supplier expenditure, ensuring full transparency of all supplier-related costs (including maintenance & support, project delivery, and business-led spend) - Support the development and execution of supplier negotiation strategies, contributing to achieving improved commercial terms and overall value - Assist … negotiation, renewal and/or termination of Digital Transformation third-party contracts, ensuring compliance with Iberdrola purchasing, governance and ethical standards - Contribute to the delivery of year-on-year value improvements, including cost savings and cost avoidance opportunities across IT supplier contracts - Collaborate with VMO and DT colleagues ...

What You'll Be Doing: As Infrastructure Team Lead, you'll oversee the day-to-day management of the Infrastructure team, ensuring the successful delivery of services across Server & Compute, Network, and Collaboration platforms. You'll work closely with stakeholders and fellow team leaders to prioritise workloads, manage resources … continuously improve service delivery. Key Responsibilities: Lead, coach and support Infrastructure team members Manage work allocation, capacity planning and prioritisation Ensure high-quality service delivery and stakeholder satisfaction Oversee change management activities to minimise business impact Facilitate Agile ceremonies including stand-ups, sprint planning, reviews and retrospectives ...

shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role We are looking for a hands-on leader who thrives on bringing structure to busy operations, developing … previous experience leading a technical support team, who enjoys creating structure, improving processes, and developing high-performing teams. You will be passionate about delivering service, managing technical challenges, and driving operational excellence within a growing SaaS business. Previous experience leading a technical support or service desk team couple ...

hands on experience in production support environments with applications using Linux/Unix/Windows, Java, SQL, PL/SQL. Hands on experience in service administrations and cloud formation, deployments in Cloud architecture AWS. Should have worked on Scheduling and Event management tools including Autosys, Netcool. Experience in GITHUB … CD. Experience in managing and tracking work using management tools like SF, LCT. Preferred to have understanding on ITIL concepts including Incidents, Problems, Change, Service delivery, transitions, etc. Excellent troubleshooting skills for Back End workflow management processes, batch management and Shell Scripting. Understanding on Resiliency test ...

infrastructure engineering team within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of engineers, improving service delivery, driving operational excellence, and ensuring the organisation's technology foundations continue to evolve in line with b... LFWQ1_UKTJ ...

infrastructure engineering team within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of engineers, improving service delivery, driving operational excellence, and ensuring the organisation's technology foundations continue to evolve in line with b click apply for full ...

customer impact. This role is critical to Sapphire’s growth: you’ll lead post‐sales mobilisation from late‐stage handover through to steady‐state delivery , ensuring customers get high‐quality outcomes, on time, and aligned to their needs . 📍 Location: Glasgow — 3 days per week in our Glasgow office … gain UK security clearance (transferable clearance a plus) 💡 What you’ll do (the fun, impactful bits) ✅ Own mobilisation end‐to‐end across multiple service lines (e.g., SOC + consulting/advisory), driving scope, dependencies, critical path and “go‐live” readiness. 🤝 Orchestrate delivery across teams (SOC, VM, awareness, consulting ...

Modern Apprentice within the Digital Services and IT Team, you will gain hands-on experience while learning the fundamentals of IT support and digital service delivery. You will work under the guidance of the IT Officers and the Head of Digital Services/IT, supporting routine tasks and developing … guidance. Project support (entry level): Assist with collating project documentation and preparing handover materials. Help gather simple requirements for system improvements under supervision. Support service transition activities by organising documentation for the Service Desk. Communication & representation: Communicate professionally with colleagues, volunteers, and external partners while developing your confidence ...