6 of 6 Service Delivery Jobs in Glasgow

maintaining a roadmap for the CCM product to ensure currency and security of the CCM tool is adhered to VM standards. Leading the delivery of the roadmap, building the solution designs to deliver a robust service while engaging with Stakeholders throughout to deliver threat led insights. Lead supplier … engagements to ensure service delivery of the CCM tool is monitored to agreed levels Strategic Oversight: Lead the implementation and management of data led assessments, ensuring all controls can be effectively evidenced using the CCM tool and continuously feed into the product roadmap to ensure alignment with ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Estate – 2019-2025 Azure Cloud End User Compute M365, Teams Active Directory, Exchange on-line Network Cisco, SD-Wan, Firewall, AV equipment JIRA/Service Tools Agile/Scrum methodologies Please note that the IT Infrastructure Team Leader is an immediate start, but you will need to go through ...

Fire & Security Service Engineer - Glasgow & Surrounding Areas 34,000 - 40,000 + Overtime + Van + Excellent Benefits Glasgow, Central Belt & Surrounding Regions Permanent Recruiting on behalf of a leading Fire & Security provider I am currently supporting one of my long-standing clients a reputable Fire & Security company … they continue their expansion across Glasgow and the surrounding Central Belt. They are looking to hire an experienced Fire & Security Service Engineer to join their growing team. This is an excellent opportunity for a skilled engineer who enjoys autonomy, variety, and exposure to high-quality systems across a wide ...

pursue new business opportunities across commercial sectors. Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies. Collaborate with … Sales, Procurement, and Service Delivery teams to shape compelling proposals. Maintain accurate CRM records, forecasts and activity reports. Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications Proven track record in new business development within the IT reseller or VAR space. Strong understanding ...

contract close. Develop tailored VAR and IT solutions aligned to client needs – from infrastructure to Microsoft cloud offerings. Collaborate with pre-sales, procurement, and service delivery teams to create compelling proposals. Maintain accurate sales forecasting and CRM records, contributing to data-driven decision-making. Consistently meet or exceed ...

escalated from 1st Line, covering desktop, server, cloud, and telecoms environments. Troubleshoot and resolve incidents in line with SLA targets, ensuring timely and effective service delivery. Support and administer telecoms platforms including Gamma Horizon, Giacom, SIP Trunk Call Manager, and similar systems. Carry out telecoms tasks such as applying … incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy Networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Microsoft 365 and Azure administration Telecoms ...