9 of 9 Service Delivery Jobs in Glasgow

Overview We are seeking a Cloud Service Delivery Analyst to support the ongoing operational management and optimisation of cloud services across a large-scale enterprise environment. This role focuses on service performance, governance, and continuous improvement, ensuring cloud platforms are stable, secure, and aligned to business needs. … Responsibilities Support the day-to-day service delivery of cloud platforms (AWS, Azure, or GCP) Monitor and report on service performance, availability, and SLAs/OLAs Act as a key point of contact between cloud engineering, service management, and business stakeholders Manage and maintain incident, problem ...

workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality digital workplace services while embedding agile ways of working and continuous service improvement. The Digital Workplace Team … Leader sits within the Digital Workplace Service Delivery function and reports directly to the Digital Workplace Service Delivery Manager. You will be responsible for leading, coaching, and developing the UK-based Digital Workplace engineers, ensuring delivery aligns to agreed priorities, service standards, and sprint ...

/Hybrid Rate: Competitive Outside IR35 Day Rate Contract Length: Initial 6 months Why Apply? An exciting opportunity has arisen for an experienced D365 Service Designer to support a large-scale ERP transformation programme within a complex infrastructure and consultancy environment. This role will play a critical part … shaping and stabilising a major Microsoft Dynamics 365 implementation currently undergoing significant programme improvement and delivery refinement. You'll work closely with senior programme leadership, stakeholders, and delivery teams to help define service design, improve operational alignment, and ensure the ERP platform supports long-term business objectives ...

looking for a Delivery Manager (overall 12-15 years’ experience) with 2–4 years of delivery management experience and a strong background in Social Program Management (SPM) implementations within complex digital delivery environments. The ideal candidate will operate at SFIA Level 5 (Ensure, Advise) and will … responsible for managing end-to-end delivery of Agile teams, ensuring successful outcomes across scope, timeline, quality, and stakeholder expectations. This role requires a hands-on delivery leader who can manage scrum teams, dependencies, risks, and governance, while promoting continuous improvement and agile ways of working. Experience ...

will be responsible for the prioritisation and effective allocation of resources across the portfolio to, ensuring effective governance, and supporting high-quality program delivery across a diverse and complex change portfolio. You understand PMO governance and are experienced in delivering projects within complex technical environments. You excel at operating … quickly and balancing strategic planning with active delivery oversight. You bring a pragmatic, solutions focused mindset and are not afraid to challenge constructively to improve outcomes. You will have two PMO resources and a team of delivery managers to implement the programme. In this role you will ...

database issues. * Experience working with large-scale or business-critical systems. * Good understanding of software development lifecycle practices. * Experience working in structured project or service delivery environments. * Strong communication skills with the ability to work with both technical and non-technical stakeholders. * Ability to work independently and take … with data migration, ETL, or batch processing. * Experience using source control tools such as Git, SVN, or similar. * Familiarity with Agile, Waterfall, or hybrid delivery methodologies. * Previous experience working in an outsourced IT services or client delivery environment. ...

/Entra ID Background in IT infrastructure/IT operations (not just support desk) Comfortable acting as a technical escalation point Experience improving process, service delivery, or controls Some PowerShell or automation experience This role suits someone who's either already an IT Manager but still likes being ...

recruitment, resourcing, staff contracts, attendance, payroll, budgets, invoicing, performance reporting, resource planning and training and development. Under the direction of the Head of Service Delivery, you will ensure that the support provided aligns with organisational goals, relevant legislation and ICT strategies. You will also liaise with internal … external stakeholders to ensure that an effective business management support service is provided to the ICT function. Key Accountabilities Supporting the recruitment of IT employees, role requirements include: Constructing recruitment requests, business cases, job descriptions and job adverts, whilst maintain accurate record keeping. Single point of contact ...

Hybrid Permanent Hays are on the lookout for a Head of Cyber to provide both strategic and operational leadership across a multi-organisation shared service environment. This role supports a partnership of public sector organisations and reports directly to the Chief Information Officer (CIO). You will be accountable … inspire specialist cyber security teams, promoting a strong security culture across the organisation. Embed security-by-design principles across enterprise architecture, digital initiatives, and service delivery. Maintain effective cyber governance, policies, and performance metrics, ensuring alignment with recognised standards such as ISO 27001, NIST, CAF, and Cyber Essentials Plus. ...