26 to 38 of 38 Service Delivery Jobs in Glasgow

business systems and Microsoft 365, including SharePoint development and training roll‐outs. Lead and develop the IT team, manage suppliers and ensure strong service delivery standards. What You’ll Bring: Significant experience in IT leadership, systems administration, digital transformation and project delivery. Strong understanding of infrastructure security, cyber ...

Summer-Browning Associates Ltd is seeking a Service Owner for a 12-month contract in Glasgow. The role requires ownership of agile business cases, iterative development, and benefits realisation across the portfolio. You will work with agile delivery teams, manage relationships with stakeholders and suppliers, and ensure strategic … operational objectives are met while focusing on user needs and service delivery excellence. #J-18808-Ljbffr ...

Partner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiences Contribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomes Build secure … Contribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patterns Support containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automation Build and support scheduled and background processing (e.g. ...

ITSM Consultant Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Assess client … service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous ...

site/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Infrastructure Service Management – Overview Infrastructure Service Management (ISM) provides comprehensive support and lifecycle management for desktop assets, including end-user devices ...

Brothers invites aSenior leader to head the Application Management function for Investment and Operations Technology. The role spans Glasgow/Liverpool/London, overseeing service delivery, governance, and supplier engagement. You will drive change, manage budgets, and mentor the team to ensure high performance, alignment with strategy ...

model (technical and/or business) with a proven track record supporting business-critical applications. Skilled in identifying and implementing innovation and improvements in service delivery. Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships. Role Responsibilities Daily monitoring and data integrity … Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration. Handling missing time queries from both Legal Service and Business Service colleagues. Administering system access control and configuring system security. Proactively respond to queries and requests via email, telephone, and Fresh ...

vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … support. Collaboration with global R&D, Product, Technical Support, and CIS teams will be essential to maintaining high levels of customer satisfaction and service quality across all managed environments. In addition, you will lead initiatives aimed at enhancing quality, efficiency, and automation in service delivery. A strong commitment ...

make mission-critical decisions with clarity—turning precision into progress.**What you will do...**You will lead Qualitrol’s software-enabled enterprise services delivery—bringing consistency, transparency, and disciplined execution to our software programs, aligned to Ralliant’s operating rhythm and RBS. You’ll balance strategy and hands … Developers using Agile/Scrum to deliver customer-facing services. You’ll continuously improve how we build—championing modern practices such as AI-assisted delivery, continuous integration, test-driven development, and systematic problem solving.You’ll partner across global business and technology teams to align priorities, manage delivery risk ...

Salesforce Centre of Enablement (CoE), which drives the development of Salesforce-based services that modernise business processes and improve data quality and service delivery. As a Lead Developer (Salesforce) , you will play a critical role in shaping the technical delivery of Salesforce solutions across Ofgem. You will provide … hands‐on leadership to development teams, setting standards, guiding design decisions and ensuring delivery of high-quality, secure and scalable applications. You will work closely with architects, product managers and delivery teams to translate requirements into robust technical solutions, while fostering a culture of best practice and continuous ...

Manager to lead Stage 3 of the programme — taking the selected platform live across HR, payroll, finance and rostering in phases, without disrupting frontline service delivery. The roleThis is a hands-on delivery and control role. You'll direct the implementation partner and software supplier against the agreed … continuity at each cutover; and drive adoption of new ways of working across a dispersed, multi-site workforce. What we're looking forFull lifecycle delivery of at least one finance or HR/payroll implementation through to live running and stabilisationDirect experience of a payroll go-live, including parallel ...

Manager to lead Stage 3 of the programme — taking the selected platform live across HR, payroll, finance and rostering in phases, without disrupting frontline service delivery. The role This is a hands-on delivery and control role. You'll direct the implementation partner and software supplier against … each cutover; and drive adoption of new ways of working across a dispersed, multi-site workforce. What we're looking for Full lifecycle delivery of at least one finance or HR/payroll implementation through to live running and stabilisation Direct experience of a payroll go-live, including parallel ...

Ralliant in Glasgow is seeking a Director to lead Qualitrol’s software-enabled enterprise services delivery, aligning to Ralliant’s operating rhythm and RBS. You will drive strategy, governance, and execution across global product teams to deliver customer value. The role emphasizes senior leadership, AI-enabled delivery ...