12 of 12 Service Delivery Jobs in Leeds

Onsite Delivery Partner/Senior Delivery Manager Utilities IT We are recruiting an Onsite Delivery Partner/Senior Delivery Manager to lead large-scale enterprise IT delivery within a regulated utilities environment. This is a senior, client-facing delivery role with accountability … service delivery, covering digital transformation and application management services (AMS). You will act as the senior onsite point of contact, owning governance, delivery performance, and stakeholder relationships. Key Responsibilities Lead multi-workstream IT delivery programmes across run and change Own delivery governance, reporting, RAID ...

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Key Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support the full project ...

marketing support. The role is crucial in enabling the Business Development and Sales team to focus on revenue-generating activities whilst maintaining exceptional customer service standards and operational excellence. Responsibilities · To provide first-line customer communication support, responding to customer enquiries via phone, email, and online channels … coordinating calendars, and ensuring timely follow-up on customer enquiries and opportunities · To assist with customer onboarding processes, ensuring smooth transition from sale to service delivery · To maintain sales collateral, presentations, and marketing materials, ensuring they are current and accessible to the sales team · To provide after-sales ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, ensuring projects meet client expectations and contribute to the commercial success of the organisation. DIMENSIONS ? Budget: Responsible for managing project budgets for their projects and escalating where appropriate and in line ...

services in line with your current capabilities, and future capabilities after suitable training/mentoring. You will be responsible for providing professional service delivery including but not limited to; consultancy services and audit/assessment services against multiple security compliance frameworks/standards, and delivery of other … consultancy services as required to service our customers’ needs. This role will require additional activities as part of your job responsibilities to support the delivery of services which will include, but not limited to; customer scoping calls and scoping activities, quality assurance activities, customer project admin/planning ...

systems and asset registers. Act as the main point of contact for deployment queries and updates. Communicate professionally with internal teams to support excellent service delivery. Requirements: Administrator Strong administrative skills and attention to detail. Well organised individual Great attention to detail is a must Professional style of communication … communication skills. Ability to prioritise tasks and work onsite in Leeds full-time. Desirable: Experience using ITSM or asset management tools. Experience in IT, service desk, or logistics support environments. Familiarity with ITSM tools and asset registers. We’re proud to be recognised as a Disability Confident Level ...

impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite Dispatch Agent Deliver and collect IT devices safely and on schedule. Prepare … users professionally. Maintain workshop organisation and accurate asset tracking. Update ITSM systems and respond to user enquiries. Requirement: Onsite Dispatch Agent Experience in equipment delivery or movement, ideally in IT. Strong organisational skills and ability to manage schedules. Confident, customer-focused approach. Willingness to travel across multiple onsite locations. ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Requirements Minimum 2 years experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics or equivalent ...

Sales Support professional to join its Sales & Marketing function. This role provides operational support to Business Development and Account Management teams, enabling efficient sales delivery and high customer service standards. The business operates a small, close-knit sales team with a clear promote-from-within, meritocratic culture, offering … records in line with company and ISO standards Produce sales reports, presentations, and performance analysis Support onboarding and provide after-sales coordination with service delivery teams Skills & Experience Minimum 2 years’ experience in sales support, sales administration, or similar role Strong CRM experience (Salesforce, HubSpot, Microsoft Dynamics ...

also for robust stakeholder engagement, supplier governance, and commercial accountability. As the senior point of ownership, you will translate strategic priorities into actionable delivery plans, manage stakeholder expectations, and own the platform roadmap. You will be responsible for managing vendor relationships, licensing, and procurement activities as well as creating … Statements of Work (SOWs) and overseeing contract delivery. You will champion a user-centred approach to delivery and ensure agile product practices are embedded across multidisciplinary teams. This role sits within the wider Product & Delivery function and reports to the Head of Digital Product Delivery. Main duties ...

drinks, snacks and cold drink machines to workplaces, educational institutions and healthcare settings across the country. Known for its customer-focused approach and innovative service delivery, the business continues to grow and innovate within the industry. With a strong commitment to excellence and a friendly, forward-thinking culture ...

Responsibilities Win, retain and deliver senior level retained search assignments within Legal Technology. Build strong and trusted relationships with software providers, managed legal service businesses, alternative legal service providers and law firm innovation teams. Prepare clear assignment briefs and manage structured, transparent search processes. Conduct detailed market research … organisation and attention to detail with the ability to manage multiple assignments and deadlines. An interest in technology and the evolution of modern legal service delivery. A collaborative mindset and a desire to contribute to a supportive high performance culture. A degree level education or equivalent professional experience ...