7 Service Delivery Jobs in Newcastle upon Tyne

which we work and live. It is personal to all of us. Julie Sweet, Accenture CEO In our team you will: As an SAP Service Delivery professional at Accenture, you will play a crucial role in providing ongoing application maintenance and support services to our clients during the … post-implementation phase. The roles within the AMS (Application Maintenance Support) Tower encompass both Service Delivery Managers, who are responsible for managing client accounts and ensuring the delivery of contractual commitments, and Application Maintenance Support experts, who handle problem resolution, incident management, and process improvement in a … production environment. Your strong SAP knowledge, combined with your excellent customer management and ITIL process awareness, will be instrumental in delivering exceptional service and continuous improvement for our clients. We are looking for experience in the following skills: 7+ years Excellent customer management skills, acting as the face of more »

Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs and … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred design … community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time more »

Job summary Responsible for managing the implementation and delivery of the PCN DES Service requirements across the PCN, supporting the achievement of the Impact & Investment Fund (IIF) targets across PCN practices, as well as operational management of other identified projects and services the PCN are required to deliver … The post holder will work with the PCN Management Team (including the PCN Clinical Director, and PCN Business Manager) to progress new and innovative service developments responding to emerging knowledge and techniques, reporting to the Clinical Director. Main duties of the job To provide oversight and coordinate delivery … Responsibilities include: Keep abreast of current affairs and identify potential threats and opportunities. Contribute to PCN strategy. Monitor and evaluate performance of the PCN service requirements. Develop and maintain effective communication within the PCN and the PCN member practices and all relevant stakeholders (ICB, Federation, Patients etc) Develop and more »

Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees' incidents and problems. … Ensure all support is logged and managed through ServiceNow., Ensure timely resolution of requests in line with agreed SLAs, Ensure exceptional levels of customer service, Escalate alarms from business systems via our monitoring software, Engage with 3rd line teams and/or external partners to seek advice or escalate … shared across 1st and 2nd line Some of the skills and experience we are looking for: At least 1 year of experience in a service delivery role, Experience working with ITIL or an understanding of the framework, Experience of service desk functions including SLA management, Proven ability more »

to offer an opportunity for a highly motivated, ambitious individual to join our well integrated team. You will provide support to the HPB & Transplantation service (Liver/Kidney/SPK/Islets) in Newcastle. You will provide an expert opinion on, and investigate and manage, those patients presenting to … the Department of Transplantation Surgery in Newcastle. You will be contributing to the management, delivery and development of the abdominal transplantation and retrieval service. You will also be a key member for delivery of Neuroendocrine tumour and benign HPB teams. You will primarily provide on-call commitment to … the retrieval service at NUTH and for Abdominal Transplantation at the Freeman Hospital. There will be a specific responsibility to the management (including surgical) of patients with Gastro-Entero-Pancreatic Neuroendocrine Tumours (GEP-NETs). Management of general surgical and benign HPB problems will involve appropriate modern surgical techniques more »

gas industries and are working to be at the forefront of the electricity markets transition to Market Wide Half Hourly Settlement; leveraging off our service delivery to customers, new products weve introduced and our expertise. An exciting opportunity has arisen for a Data Coordinator to join the Callisto … services are completed within contractual SLAs. Some knowledge of our systems and processes would be an advantage, but a passion for delivering a quality service is more important. This role is based in our Newcastle Upon Tyne office - hybrid. Do you have experience in a Data Admin role/… What we offer: 25 days holiday + 8 days bank holiday Enhanced Maternity, Adoption and Paternity leave Access to employee assistance programmes Online GP Service,24 hours a day, 365 days a year Discounts with national retailers Eye care vouchers Mobile Phone Discounts Reward & Recognition Scheme At Callisto we more »

the business and technological objectives of new and existing clients across Private and Public Sector Markets. Working closely with Version 1 commercial and Managed Service teams, the LDA will identify, qualify and act as overall Solution Owner on new business opportunities, utilising Version 1 and wider solution experience to … strategic initiatives for our clients. This is a trusted strategic advisory role, providing technical leadership on medium and large scale deals, encompassing transition, managed service support, value add and Innovation services. Significant applied industry experience is a pre-requisite for the role combined with expansive technical prowess, excellent communication … establish and maintain strong relationships with Version 1 customers and colleagues. The LDA will be a leader capable of steering commercial, pre-sales and delivery teams, utilising the combined expertise of these functions to ensure the delivery of winning propositions balanced perfectly between clients' technical and commercial evaluation more »