22 of 22 Service Delivery Jobs in Newcastle upon Tyne

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Role: Service Manager Type: Fixed Term Contract Location: Newcastle (Hybrid 3 days onsite) Duration: 12 months Clearance Required: SC Eligible About the Role We are seeking an experienced and commercially minded Service Manager to join a growing team delivering critical services for high-profile clients. This … excellent opportunity to take ownership of service delivery, manage key client relationships, lead multidisciplinary teams, and help drive continuous improvement across a complex operational environment. Based in Newcastle , this hybrid position offers the opportunity to work closely with clients, technical teams, and senior stakeholders while contributing to both ...

Inside IR35 Requires Active SC Clearance We are seeking a talented Senior Data Scientist to join a multidisciplinary analytics team supporting the delivery and transformation of services within the Later Life Service Group. The team delivers insight, advanced analytics, Machine Learning, and Artificial Intelligence solutions that help improve … services, support strategic decision-making, and drive measurable outcomes. Working closely with stakeholders across Service Delivery, Digital, and Transformation teams, you will play a key role in solving complex business challenges through the use of data science and analytical techniques. This is an opportunity to work with large ...

Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. Central … landlord teams and a smooth experience for all parties. Maintain comprehensive knowledge of all spaces, including Welcome and Hospitality areas, and deliver concierge style service enriched with insightful local area expertise to enhance every visitor’s experience. Consistently deliver exceptional customer service, anticipating the needs of both visiting ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are “T-shaped” by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems.Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology.Top-tier Oracle partner … Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze)Certified Great Place to WorkRecognised as a leader in AI & digital transformation consulting with global delivery footprintWith 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Kingdom is seeking a Manager/Team Leader to head the Instrumentation & Control team within Substation Upgrades. You will oversee a group of field service engineers, drive service delivery, and maintain strong customer relationships across the UK & Ireland. The role emphasizes leadership in a technical field service ...

Call Centre Customer Service Team Supervisor Location: Newcastle (Cobalt Business Park) Rate: £21 -per hour (Inside IR35 – via umbrella) Contract Length: 3–6 months, with the opportunity to transition into a permanent role We are currently recruiting a Customer Service Supervisor to join a growing team supporting … enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Supervising a TEAM of 6 Customer Service representatives. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6–8 week shift rotation , providing plenty of notice ...

data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

data platform team to execute on the firm’s strategy to use data to drive strategic decision making. The role provides hands-on delivery and operational support for our data platform, to help ensure that we have a platform that remains performant and responsive to business needs in alignment … tools lawyers need to do their jobs efficiently and effectively. Key Responsibilities Willing to get hands-on managing the platform and getting involved in service delivery as required by the business. Own the end-to-end data platform roadmap, aligning analytics and data science capabilities to firm, practice ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within nd client organizations. Develop and prepare comprehensive proposals and quotations tailored to client needs ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within WJ Group and client organizations. Develop and prepare comprehensive proposals and quotations tailored ...

retailers worldwide. With offices across the UK, Ireland, Europe, Africa and North America, we help customers source effectively, stock efficiently, sell profitably and service competitively. As a growing global business, we embrace AI and emerging technologies to improve customer outcomes and the way we work. We’re looking … support. On-call is a compensated rota, with the details set out in our on-call policy. Key Responsibilities: Lead the design, development, and delivery of complex automation, Infrastructure as Code (IaC), and AI-powered solutions across Azure and Oracle Cloud Infrastructure (OCI) environments. Develop and implement reusable automation ...

resilient, responsive and fit for the future. Key responsibilities include: Leading and developing a small team of technical specialists Improving operational maturity, governance and service standards Driving incident response readiness and security best practice Building clear processes, documentation and operating procedures Reducing key-person dependencies and increasing team capability … teams Strong cyber security knowledge and practical operational experience Exposure to enterprise networking technologies and environments A track record of improving processes, standards and service delivery Excellent stakeholder management and communication skills The ability to remain calm and provide direction during incidents and critical situations Experience mentoring, coaching ...

Newitt is delighted to be partnering with a leading engineering services business to recruit an experienced BMS Service Engineer covering Newcastle and the surrounding North-East region. If you're an experienced BMS Engineer looking for a role where you'll work with industry-leading technology, enjoy genuine career … work alongside a highly experienced national team of BMS specialists Excellent long-term career progression Comprehensive employee benefits package The Role As a BMS Service Engineer, you'll be responsible for servicing, maintaining and optimising Building Management Systems across a range of customer sites throughout the Newcastle area. Your ...

across EMEA. The role is hands-on, focusing on platform health, security, governance and CI/CD pipelines. You will work with Architecture, Security, Service Delivery and external suppliers to ensure reliable deployment, runbooks, monitoring and incident response, with emphasis on automation and continuous improvement. #J-18808-Ljbffr ...

help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Team As part of a full service MBD function, the Marketing team assists Norton Rose Fulbright lawyers throughout Europe, Middle East and Asia Pacific (EMEAPAC) to engage with their clients and connect … include the wider EMEAPAC MBD team and the global digital marketing team, as well as partners and associates within the business. Key Responsibilities Support delivery of new website: working with colleagues around the world, support the design and delivery of our new website, across content/SEO strategy ...

well as on dedicated on-premise servers. You will work closely with the Product Owner and Technical Leads to lead the development and delivery of our training platform and all supporting services.Some of the responsibilities:Establish best practices for software development and delivery across teams.Develop and maintain effective … relationships with project and technical leads and management.Build and maintain a platform delivery team, ensuring members are motivated, collaborating, and working well.Ensure the team focuses on the most critical tasks for product and service delivery.Encourage and facilitate continuous improvement within the delivery team.Coach and mentor team members ...

Newcastle seeks a Senior Consultant to join the PMO team within UKFS Consulting Service Delivery. You will lead governance, planning, reporting and stakeholder management to deliver complex change and transformation programmes for financial services clients. You'll mentor junior colleagues, support delivery, and help expand digital, automation ...

calls, email campaigns, and networking channels. Target Achievement: Consistently deliver against personal and team sales activity indicators and revenue benchmarks. Internal Collaboration: Partner with delivery, administrative, and operations teams to transition won clients seamlessly into service delivery. Strategic Input: Share commercial insights to help refine outbound messaging ...