7 of 7 Service Delivery Jobs in Newport

source. Our goal is to provide peace of mind to our clients, knowing they are secured by a partner they can trust. We’re seeking a proactive and driven Service Delivery Manager to join our growing team. As a key member of the Sales and Client Delivery function, you will be responsible for ensuring the effective delivery of our services, acting as the main operational contact for service matters for our clients. In this role, you’ll focus on service quality, retention, manages escalations, and drive continuous improvement by working closely with technical teams, to ensures issues are resolved quickly and services are delivered to the highest standard. Key Responsibilities Oversee the end-to … end delivery of our cyber security services, ensuring compliance with SLAs and contractual obligations. Act as the primary operational contact for clients on service matters and escalations, ensuring timely resolution and root cause management. Manage service delivery for MXDR and Total subscription customers, working in partnership with the Account Manager (AM). Monitor service quality More ❯

users and optimise the value gained by the Trust from its investment in IT. Additionally, the postholder will be required to provide second and third line support to our service desk and provide technical expertise to support the development of the networks, telephony, network security, clinical and corporate applications. Main duties of the job The post will report to … the Enterprise Architects, working closely with colleagues within Technical Delivery, and across Technical Services and Service Delivery, to support and maintain optimal operation of the Trusts clinical and business systems. About us Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for … as SME for Technical Projects. Work with Cyber Security Team to ensure secure configurations, device and software application updates. Other tasks as directed by the Enterprise Architect and Technical Delivery Manager. Travel between health sites will be required, Travel to conferences, seminars and supplier presentations will be required, and on occasions staying away from home would be required. Please More ❯

and our teams. Job responsibilities Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation … hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data; Providing technical expertise and professional support to the Service Delivery team. Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks. Support team … overlooked nor duplicated. Build and sustain effective communications with other roles involved in the shared services as required. Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives and aims. Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through More ❯

teams. Job description Job responsibilities Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation … hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data; Providing technical expertise and professional support to the Service Delivery team. Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks. Support team … overlooked nor duplicated. Build and sustain effective communications with other roles involved in the shared services as required. Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives and aims. Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through More ❯

Newport (Hybrid) Salary: Up to £52,107 + excellent benefits Yolk Recruitment are working with a leading organisation to recruit an IT & OT Asset Analyst into their growing IT Service Management function. This is a newly created role offering a real opportunity to shape and improve asset management practices across both IT and OT (Operational Technology) functions. Sitting within … tools. Tracking costs, supporting financial reporting, and identifying opportunities for savings. Supporting incident and problem management where asset-related issues are involved. Collaborating with IT, OT, finance, procurement, and service delivery teams to embed best practices. The skills and experience you'll bring Proven experience managing IT and OT assets in a large-scale enterprise environment. Knowledge of More ❯

technical training to internal teams and external clients Assisting with product testing, research, and ongoing development projects Collaborating with sales, marketing, and R&D teams to ensure high-quality service and solutions Managing customer relationships and ensuring excellent service delivery What were looking for: A genuine interest in technology and IoT development Strong communication skills, with the More ❯

networking systems across your region, with occasional national travel. You'll be home-based and provided with a van, tools, and comprehensive training to support your success. The Role Service Delivery: Install, configure, and commission wireless connectivity solutions efficiently and to a high standard. Customer Experience: Deliver outstanding service and consistently exceed customer expectations. Brand Representation: Maintain More ❯