11 of 11 Service Delivery Jobs in Newport

Newport/Hybrid Job Type: Full-time Salary: £62256 We are seeking a highly skilled Incident and Problem Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with … corrective actions. Incident Management Oversight: Ensure incidents are managed promptly and in accordance with best practices, facilitating effective resolution processes and minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident ...

Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with … organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance ...

Newport, Isle of Wight, PO30 5TG We are looking for an outstanding candidate who will help improve the effectiveness and value of health care delivery for Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (the Trusts). This post is a member of the Group Digital … Service, within the Information Technology (IT) function. Working as one service, to minimise the impact of IT services affecting service users and on patient care, support services and management by: Providing first-line single point of contact for IT service users, dealing with technical issues ...

Network Operations Centre Engineer to join them on a contract for 12 months with possible extension. The responsibility of the NOC L2 Shift Service Engineer includes utilising people, process and tools from across the technical service disciplines and the service delivery area to support live service and the implementation of design change. Role : NOC Shift Service Engineer Location : Newport, fully onsite Hours : 12 hour day/night shifts over a 4/5 day/night pattern and required to work on bank holidays including Christmas/New Year period Hourly Rate ...

Senior Network Service Lead Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. 2-year FTC £60,000-£67,000 + Excellent Benefits Bristol - Hybrid working (2/3 Days Onsite) A major technology transformation programme … underway, and we're looking for an Senior Network Service Lead to play a pivotal role in delivering a modern, secure, and resilient enterprise network across multiple sites. Senior Network Service Lead - The Opportunity You will lead the successful delivery, transition, and ongoing assurance of a major ...

oversee the governance of best practice frameworks, ensuring timely root cause analysis and preventative actions, while leading a collaborative team and influencing service delivery across a multi-vendor landscape. This is an opportunity to create tangible improvements in IT service stability, shaping strategies alongside internal and external … stakeholders, and delivering long-term value to the business. What You'll Bring: Solid experience in a management role within IT service delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service ...

sector to recruit a NOC Engineer . This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining … improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives ...

Shift Service Engineer (SC Cleared) 12 Months - 12-hour day/night shifts on a rotating 4-5 day pattern 4-5 Days per week on site in Newport, Wales £55 per hour (Inside IR35) ***Please note - Due to the nature of this role and the client environment … Clearance and be a Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. This role sits within an Agile delivery team focused on driving business efficiency, automation, and digital transformation, with a strong emphasis on the Microsoft Power Platform and Dynamics 365 ecosystem . … Provide support to business users and IT teams on Dynamics 365, Power Platform, and related development tools Manage and prioritise requests effectively, ensuring excellent service delivery to internal stakeholders Ideal background: Proven experience with Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI) Experience ...

Newport/Hybrid Job Type: Full-time Salary: £62256 We are seeking a highly skilled Incident and Problem Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with ...