7 of 7 Service Delivery Jobs in Renfrewshire

Role Overview: We are seeking a proactive and results-driven Service Delivery Manager to join our dynamic team. This role is pivotal in shaping and enhancing our service delivery framework to ensure that we meet and exceed our customers' expectations. You will be a key point … of contact for customers and third-party providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive … relationships with key customers and suppliers, ensuring alignment with business objectives and high levels of customer satisfaction. Customer Feedback and Service Improvement: Analyse customer feedback to identify areas for service improvement, collaborating with cross-functional teams to implement changes that enhance Pelion's offerings. Service Reviews: Host More ❯

working with key stakeholders, including Scottish Government and local NHS boards. The Post: We are seeking to appoint a highly motivated and dynamic Senior Service Delivery Manager to drive the work of the Vaccination and Immunisation Division. The post-holder will work closely with clinical, scientific, and analytical … staff as part of the Vaccination and Immunisation Division to contribute to the safe and effective delivery of Scotland's vaccination programmes. You will also work with a range of policy makers, public health/health protection service providers and other stakeholders across Scotland and beyond. The Candidate … challenging and politicised environment. You should be educated to degree level or equivalent, with significant levels of work experience in a related, and preferable service delivery, environment. Service and/or direct project management experience and experience of working within health services would be an advantage. An More ❯

of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The Service Delivery Manager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will be … to drive efficiencies and improve the overall service delivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point More ❯

bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in Scotland. If you're a Business Development Manager with experience within the Industrial Services or … cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions … especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends More ❯

troubleshooting for complex infrastructure issues across legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet strict KPIs/PIs. Stakeholder Engagement: Act as a key point of contact for the customer, providing guidance, ensuring contractual … Splunk. Experience supporting Microsoft Windows 10 environments. Knowledge of Active Directory and SharePoint. Familiarity with military security protocols, Protected Document Registers (PDR), or Joint Service Publications (JSPs). What's On Offer: Competitive salary (£50,000 - £55,000). Unique Opportunity: The chance to build and lead your own More ❯

troubleshooting for complex infrastructure issues across legacy and future training systems. Process Development: Create, implement, and refine support processes and documentation to ensure efficient service delivery and meet KPIs/PIs. Stakeholder Engagement: Act as a key contact for the customer, providing guidance, ensuring contractual obligations are met More ❯

in the future. Candidates should also be within a reasonable travel distance to the Erskine campus. What will I be doing? Delivering exceptional customer service and being a key contact outside of regular hours, covering emergency support 24/7. Supporting disaster recovery tests across multiple virtual platforms. Remediating … Support documentation development, including incident logs and configuration records. Use technical knowledge to resolve infrastructure-related challenges. Follow best practices and standards in infrastructure service delivery. Utilize technical skills to address infrastructure issues and incidents. Basic Qualifications: Bachelor's degree in a relevant field or equivalent experience. Typically, 4+ More ❯