Doncaster, South Yorkshire, Yorkshire, United Kingdom
Fruition Group
Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers … a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals seeking long term IT careers in a collaborative and service-oriented culture. Service Desk Manager Responsibilities Lead, coach … and manage first and second line IT support teams, ensuring optimal servicedelivery and customer satisfaction. Champion consistent proactiveness across the service function, driving continuous improvement (trend analysis, ect). Oversee and continuously improve service desk operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
Were looking for a passionate IT ServiceDelivery Analyst who will play a vital role in ensuring the efficient delivery and ongoing improvement of IT services, with a particular emphasis on change management. Acting as a bridge between IT and the business, this role ensures that services are delivered in line with agreed standards, changes are implemented … This is a hybrid role based at our Doncaster Group Support Centre, with 2-3 days a week onsite. About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether … established requirements. Support IT audit activities, addressing findings and ensuring compliance with internal controls and standards. Act as a central point of communication between technical teams, business stakeholders, and service providers during service escalations or transitions. Collaborate with the ServiceDelivery team, release management, project teams, and operational stakeholders to ensure smooth service transitions and More ❯
and Virology The experienced Subject Specialist will be a champion in their own field and must carry credibility with colleagues. They will play a vital role in enabling successful service transition and therefore must have an aptitude for understanding digital and its enablers in healthcare. The post holder will be expected to attend all the workflow and content events … Team, supplier product specialists and other key stakeholders. You will be monitoring compliance, achievement of key targets and the development of robust systems and processes which will ensure timely delivery of information. The post holder will work proactively with staff to analyse and plan the developing needs of the service to promote the achievement of the Pathology Network. … a framework to achieve improvement in processes and patient outcomes. There is a requirement to work collaboratively across all 5 trust sites and the wider network to ensure that service priorities are met. About us You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Hays
of a team that values collaboration and innovation Key Responsibilities Provide expert technical support and resolve escalated issues across Oracle DB and MySQL environments. Deliver IT provisioning, incident handling, service requests, and change management in line with SLAs and KPIs. Support servicedelivery and contribute to productivity improvements. Escalate risks and issues to the Line Manager with More ❯
of a team that values collaboration and innovation Key Responsibilities Provide expert technical support and resolve escalated issues across Oracle DB and MySQL environments. Deliver IT provisioning, incident handling, service requests, and change management in line with SLAs and KPIs. Support servicedelivery and contribute to productivity improvements. Escalate risks and issues to the Line Manager with More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Randstad Digital
DBA Expertise: Strong, non-negotiable skills in Oracle DBA and experience with MySQL . Operational Ownership: Own, troubleshoot, and resolve complex technical faults within the Enterprise Cloud Infrastructure . ServiceDelivery: Provide escalated technical support, ensuring system availability and managing Incidents, Service Requests, and Changes against strict SLAs/KPIs . CI Mindset: Actively apply Continuous Improvement More ❯
City, Sheffield, United Kingdom Hybrid / WFH Options
WR Logistics
strong, long-term relationships with clients Create bespoke logistics solutions to meet client needs Achieve and exceed agreed sales targets and KPIs Collaborate with operational teams to ensure seamless servicedelivery Requirements Proven experience in B2B freight sales or logistics business development Strong understanding of UK and international freight markets Excellent negotiation, presentation, and communication skills Self-motivated More ❯
regular site visits and client engagements to maintain a strong presence and gain a deeper understanding of customer needs. Collaborate internally with technical and operational teams to ensure excellent servicedelivery and customer satisfaction. Candidate Requirements Proven timber performance door experience (fire doors, acoustic doors, etc.) or strong B2B business development experience within the construction sector. Good technical More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Barnsley Council
ensure data is a recognised as a strategic asset and redefining how we use our data. To enable this, weve launched a new operating model for Business Intelligence. Our service is built on the principles of Enabling Barnsley-encouraging innovation, empowering services to self-serve, and allowing our BI experts to focus on high-impact work that delivers tangible … working on strategic and operational performance management, identifying where performance insights can inform business decisions, and drive improvement. Working with teams of data developers and analysts to support the delivery of Business Intelligence solutions to provide customers with timely and robust data analysis and insight. Assist in the completion of statutory and the provision of data sets from multiple … Substantial experience of undertaking analysis and interpreting data to provide identify and produce key findings Experience of identifying, analysing and interpreting trends and patterns in data to inform future service delivery. You possess excellent communication and story telling skills, and able to tailor messages and deliver these to diverse audiences Experience of developing and maintaining relationships, with strong interpersonal More ❯
South Yorkshire, United Kingdom Hybrid / WFH Options
Experis
This is a newly created role, ideal for someone who thrives in a fast-paced, high-growth environment and is comfortable being a team of one - managing suppliers, driving delivery, and influencing stakeholders across the business. You'll be responsible for shaping and executing a divisional technology roadmap that supports both organic growth and acquisition integration, while ensuring alignment … Architecture: Translate business needs into a clear, actionable technology roadmap. Design scalable solutions to support future growth and acquisitions. Ensure alignment with group-wide technology standards and direction. Project Delivery & Transformation: Lead and deliver key IT initiatives across infrastructure, cloud, cybersecurity, and business systems. Act as the escalation point for IT-related issues and manage external delivery partners. … of newly acquired businesses into the existing technology landscape. Vendor & Supplier Management: Own relationships with third-party technology vendors, ensuring performance, resilience, and value. Oversee renewals, contract negotiations, and service delivery. Evaluate and evolve the supplier strategy as the business grows. Operational Support & Governance: Refine and implement support models for core platforms and services. Define and lead governance frameworks More ❯