4 of 4 Service Delivery Jobs in South Yorkshire

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service … Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact and urgency. Ensure timely resolution of incidents ...

with their individual contract conditions, performance targets and budgets. Lead on resolving complex queries, issues and disputes arising from customers and contractors, ensuring the delivery of a seamless service including dealing with complaints and difficult customers. Provide professional advice, guidance and information to a range of stakeholders. … ensure value for money. To be responsible for and ensure that areas and facilities relating to a managed contract which are utilised by service users are fit for purpose and meet the needs and aspirations of those service users. To ensure all Business Continuity Plans relating to managed ...

Business Development Manager | Location: Sheffield (Hybrid) | £30,000 - £40,000 + uncapped commission + benefits We are working with a growing Managed Service Provider in Sheffield who are looking to hire an experienced Business Development Manager to join their sales team. This is a full 360 sales role focused … will build and manage a strong sales pipeline, deliver tailored solutions to meet customer requirements, and work closely with technical teams to ensure successful service delivery. Key Responsibilities Develop new business opportunities within target markets Manage the full sales cycle from lead generation to close Build and maintain ...

processes. • Being global team ensure best practices are used to support the diverse customer group. Have thorough understanding of the environments to provide best service quality. Should have very good hands-on experience in the underlying technology/infrastructure. Work closely with the stakeholders to avail/impart … necessary training from time to time to ensure enhanced service delivery. General Skills • Experience working on several large complex projects in an architectural role designing and implementing technical solutions to commercial problems. • Excellent problem determination skills and the ability to detect and control any processing anomalies or system errors. ...