9 of 9 Service Delivery Jobs in Sheffield

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience More ❯

our team to work in partnership with our IT partners and help us achieve our business goals. Responsibilities: § Provide high-quality IT support and service to our group and clients, ensuring needs are promptly and effectively and met. § Troubleshoot and resolve technical issues, both remotely and on-site. § Work … in partnership and collaboratively with our IT partners § Assist in the implementation and maintenance of IT systems and infrastructure. § Monitor and manage service requests, ensuring timely resolution and communication with clients. § Collaborate with SMH stakeholders and clients to understand their requirements and provide tailored solutions. § Document and maintain accurate … records of service requests, resolutions, and client interactions. § Stay up to date with the latest technology trends and best practices to provide informed support. § Participate in continuous improvement initiatives to enhance service delivery processes. § Manage IT hardware refresh programs Requirements: § Microsoft qualifications would be beneficial. § Proven experience More ❯

FM Delivery Manager - Nottingham and Leicester Salary: Competitive Plus Benefits Location: Fosse Park Store, Leicester, LE19 1WT Contract type: Permanent Business area: Finance & Business Development Closing date: 01 May 2025 Requisition ID: 299679 We'd all like amazing work to do, and real work-life balance. That's waiting … to drive. Working pattern is Monday to Sunday (on a rota basis with days off in lieu). Joining Sainsbury's as an FM Delivery Manager means becoming an integral part of a dynamic and forward-thinking team within the Facilities Management division. With a focus on proactive and … data-driven FM delivery across various sites, you will have the opportunity to lead on-the-ground operations, manage suppliers, and ensure the quality of FM services while fostering strong relationships with stakeholders. This role offers a challenging yet rewarding environment where you can make a significant impact by More ❯

Firstly, we have the Enterprise Platforms Tower, which brings together our 3rd line Teams of Network, Infrastructure and End User. Secondly, we have the Service Operations Tower that consists of our L1 and L2 Service Desk and our small IT Service Improvement provision. This role reports to … you. You've delivered Infrastructure and services strategies - particularly around moving to cloud-based services and Data Centre modernisation. You've got a strong service delivery mindset, able to mature and develop this discipline. You'll enjoy collaborating with other IT leaders to have an impact outside of … Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays). Private medical insurance. Dental insurance. Generous pension schemes. Rent deposit loans. More ❯

tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement … with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides Assist in deploying and maintaining TPM tools (e.g., WeCom … Smart Forms) for batch issue and documentation management Coordinate warranty and service scheme definitions, ensuring smooth implementation and communication Support cross-functional collaboration with engineering, sales, and customer teams to ensure aligned service delivery Your profile: Bachelors degree or equivalent in an engineering-related discipline Working proficiency More ❯

existing software products and get incompatible platforms to work together. Liaising across departments, collaborating on projects, and maintaining strong working relationships to best enhance service delivery. Continuously update technical knowledge and skills by partaking in incremental learning exercises Ad-hoc duties as required to meet business need. Requirements Has More ❯

Managing key platforms such as Microsoft 365, Entra ID, and Intune MDM. Collaborating with both internal teams and external suppliers to ensure seamless IT service delivery. Contributing to cyber security initiatives, including support for Cyber Essentials certification. Experience needed We're after someone who's not just technically capable More ❯

Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs and service delivery. Manage client expectations and uphold company commitments to ensure client satisfaction. About The Candidate To be successful in this role you will need More ❯

of a global company? Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? Are you looking for a role that offers you a career path and ongoing development? If this is you, then come and … with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up More ❯