7 of 7 Service Delivery Jobs in Southampton

Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission … maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. Key Responsibilities: Collaborating with the IT Service Delivery Manager on training, skills matrices, and project leadership. You will deliver high-quality 2nd/3rd line support for Windows 10/11, Apple Mac, mobile devices … . Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support More ❯

technology and ensuring that the firm's IT services meet business needs, are available and secure. What you will enjoy Overseeing and managing relationships with outsourced IT providers, ensuring service levels are met and monitoring vendor performance Ensuring that the outsourced IT infrastructure meets the firm's performance and security requirements Overseeing the maintenance and administration of network, servers … issues promptly Overseeing the IT helpdesk and support services, ensuring timely and effective resolution of user issues Supervising the on-site outsourced IT engineers and providing support Overseeing the delivery of IT services, ensuring they meet the firm's needs and quality standards Monitoring and optimising the firm's Microsoft Azure and Exchange Online services Ensuring SLAs are met … and monitoring performance metrics to ensure high quality service delivery Supporting all aspects of change transition management as well as supporting the delivery of IT solutions, services and processes Developing and implementing IT policies, procedures and best practices to ensure efficient and secure operations Managing and optimising IT operational processes, including incident management, security incident management, change More ❯

a suite of C#.NET applications, contributing across the full SDLC - from design and development through to third-line support and continuous improvement. You’ll also collaborate closely with infrastructure, service delivery and change teams to ensure smooth delivery and system stability. Key responsibilities: Designing and building secure, robust .NET applications using C#, VB.NET, SQL and more Supporting … systems and troubleshooting complex technical issues Contributing to architecture and deployment standards, including automation where possible Driving improvements across code quality, documentation, and delivery processes Working in a structured environment with established DevOps tools and IT governance Required experience: At least 5 years of .NET development experience within the financial services industry Strong technical skills and experience in C# More ❯

opportunity has opened within our IT department for an IT Support Engineer to join us and be based out of our operation in Southampton. Reporting to the UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK … staff on standard hardware and software, with a focus on Cyber Security. Collaborate with vendor support to resolve technical issues. Participate in the on-call rota of the IT Service Desk Team. Contribute to continuous business improvement and meeting business objectives. What will you Bring: IT-related degree or equivalent qualification/experience. Microsoft qualifications and CompTIA A+ or … way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to More ❯

heart of an international success story. Your Mission: Global Implementation Team Manager Lead. Deliver. Transform. As the Global Implementation Team Manager, you’ll be the driving force behind the delivery of seamless client onboarding and software deployments. You’ll oversee a team of bright, driven graduate Implementation Consultants—guiding them, growing them, and setting the standard for excellence. What … ll Do: Inspire & Manage: Lead a team of 5 graduate Implementation Consultants with empathy and clarity Drive Success: Ensure flawless client implementations across global markets Refine Processes: Continuously improve delivery frameworks and implementation best practices Cross-Team Collaboration: Partner closely with Product & Client Experience to enhance solutions Quality Champion: Sign off on all implementations to guarantee top-tier service delivery Insights & Impact: Capture lessons learned, optimise outcomes, and future-proof scalability What You Bring: Proven Team Leadership – You’ve led and developed high-performing teams in a fast-growth environment Global Benefits Expertise – Solid understanding of employee benefits across multiple countries Analytical Mindset – Comfortable working with complex data and making informed decisions Tech-Literate – Adaptable and confident More ❯

new and amended programs from supplied specifications in accordance with agreed standards. The provision of application maintenance and support services, either directly to users of the applications or to service delivery functions. Key Accountabilities * Designs or undertakes impact analysis of medium size solutions or partial solutions within a large established architecture. * Schedules and monitors own work, minimal escalation More ❯

hands-on approach to technical support, process definition, and compliance with industry standards. Benefits: Salary: up to £65,000 26 days Holiday + Bank Holidays Enhanced Pension Death in service Main duties and responsibilities: Oversee IT systems at UK data Centres, ensuring reliable and robust service delivery. Manage a UK-based 24/7 NOC operation of Networks … routers and resolve incidents or issues/actions. Ensuring adherence to Information Security Management, ISO 27001, and UK legal standards, especially Nations Infrastructure (CNI) Manage recording and monitoring of Service Level Agreements(SLA) for all incidents/issues/changes in conjunction with the Services IT Head and NOC/SOC. Provide first-line technical support when required and … for priority incident-related data services for NOC & SOC in the UK. Timely (as planned) support enhancement & establishment of IT Infrastructure/support services function for all IT-enabled service-related queries. Effectively supporting the Helpdesk in resolving priority incidents and satisfactory closure with customers. Ensuring the effective implementation/mapping of NOC and SOC processes to support UK More ❯