1 to 25 of 61 Service Design Jobs in Birmingham

future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Telford, Birmingham, Bristol, London# Lead Service DesignerAt Capgemini, we partner with clients to build the future of their services, organisations, and customer experiences. As a Lead Service Designer … Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. You will work across complex ecosystems — spanning business, policy, people, and technology — transforming ambiguity into clarity and direction.As a Lead, you will guide multidisciplinary teams, influence and guide ...

collaboration.Ready to make your mark? Join us and be part of something bigger.MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate … needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.You will ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate … needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. ...

About The RoleHi, we’re Hippo.We’re a digital service design consultancy that works closely with our clients to create digital products and services that work for everyone. Since our inception, we have quickly established ourselves as a leading supplier of digital leaders, service design teams … leave a lasting benefit within those institutes. Our philosophy is to ensure the user is at the core of everything we do, research, design and deliver. Collaborating with us means embracing a digital-first strategy with people first design, which will genuinely create lasting change and positive impact.As ...

Leeds, London, Manchester, Newcastle upon Tyne, Reading Capability: Audit Experience Level: Director Type: Full Time Business Area: Technology Contract type: Permanent Director, Business Solution & Service Design Grade:A Capability:Audit Contract Type:Permanent Sub-Team:Solutioning (Product Lifecycle) Experience Level:Director Location:Canary Wharf or UK-wide … building a world-class product organisation. We are looking for a visionary, business-outcome-focused leader to establish and run our newBusiness Solution & Service Designfunction. This is a critical team that will ensure we build a cohesive, user-centric, and rationalised product portfolio, transforming our technology landscape from ...

DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech … designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders ...

Agentic Service Design Architect - Digital Engineer Publication Date: Sep 16, 2026 Ref. No: 550386 Location: Birmingham, GB Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping … powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Mission/Role Summary Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs. Where purpose meets career: Work at the forefront ...

provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.Mission/Role SummaryDefine and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs.Where purpose meets career:Work at the forefront … capability and make a visible impact – an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within Atos.Key Responsibilities• Analyze service requirements (e.g., ITSM, operations, business processes)• Design agentic workflows and orchestration logic• Define interaction models between agents ...

About The RoleHippo Digital is recruiting senior consultants in user research. User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, they also … test services as they are being designed and use research evidence to help explain design decisions to clients.As a senior consultant in user research, you’ll already be an expert in your field. You’ll also be a leader of people and teams, and an advocate for user-centred ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Design Consultant to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine Impact.As a Principal Consultant, you will be a strategic design leader and an experienced practitioner. Your scope extends beyond individual products, services or delivery teams; you will be responsible for shaping user strategy across programmes or organisations, defining ...

BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development.You will be part of our growing Experience Design capability creating exemplary digital services. ...

BUSINESS: As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. Youll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of our growing Experience Design capability creating exemplary digital services. ...

BUSINESS: As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. Youll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of our growing Experience Design capability creating exemplary digital services. ...

BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user needs. You will be an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. You'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of our growing Experience Design capability creating exemplary digital services. ...

passionate about building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Design Consultant to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine Impact.As a Lead Consultant, you will be a design leader and an experienced practitioner. You will be responsible for shaping user strategy in and across projects - maintaining design standards, and helping to drive the successful delivery ...

deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You’ll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services ...

deeply embedded within our DNA. Invest in us and we'll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Service Designer to join our growing design capability. You'll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at Version 1 work across the full-service lifecycle, from discovery through to live. You'll lead the mapping of current and future states, align digital delivery with policy and operational realities, and design and deliver services ...

whilst maintaining an appropriate level of security of our services and data. You will work with the wider Security function as well as supporting Service Owners and multi-disciplinary teams to ensure that security is built into the service development lifecycle and strategic planning.You will be responsible … providing the consolidated risk picture for the Products within that Service and recommending risk acceptance aligning with defined risk appetites. You will lead a small service group team of security professionals to support the assurance as well as engage as necessary with the Enterprise Architecture processes ...

Full Time Business Area: Cyber Contract type: Permanent The role will be working in the UK Digital Healthcare practice within our Technology and Data service line in Advisory, supporting clients across Infrastructure, Government and Health. Our clients are making major investments in digital platforms, data, automation and electronic patient … working. The Director role will be responsible for the following areas: Work collaboratively with the leadership of the Digital Healthcare business, Technology and Data service line, IGH colleagues, capability leads and alliance partners to deliver the digital health business plan for national and local healthcare clients. Originate, shape ...

ROLE & RESPONSIBILITIES IN THE BUSINESS:As a User Researcher (Senior Associate) at Kainos, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design.You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact ...

ROLE & RESPONSIBILITIES IN THE BUSINESS: As a User Researcher (Senior Associate) at Kainos, you will deliver actionable insights that help define the right service experiences and focus them on user needs. You will be passionate about design research and an advocate for user needs based design, design thinking and service design. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact ...

Atos in Birmingham seeks an Agentic Service Design Architect - Digital Engineer to translate service requirements into detailed agent workflows and operational designs within AI-powered environments. You will define interaction models, collaborate with developers, and ensure designs meet governance, safety, and platform constraints, helping deliver secure, scalable ...

market trends. You will be responsible for defining and developing the roadmap for Data services, including creating product artefacts such as pricing models and service designs. You'll collaborate closely with our team of product managers on shared services, support go-to-market strategies, assist pre-sales and sales … portfolio. 2. Product Roadmap Ownership: Define and manage the roadmap for Data services, ensuring alignment with business goals and market demands. 3. Pricing and Service Design: Oversee pricing strategies and service design to ensure competitive and compelling offerings. 4. Stakeholder Collaboration: Work closely with key stakeholders ...

NHSE, DHSC, NHSBSA, ICBs, Primary or Secondary Care. You’ll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop … person.Build product and user centric capabilities in others, helping colleagues and clients know what to do when you are not around.Apply GDS (Government Digital Service) and NHS Service standards, particularly the Service Manual and Service Assessments.Navigate complex regulatory environments, including patient data privacy and clinical safety ...

embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionWe're looking for a strategic, systems-minded Senior Service Designer to join our growing design capability. You’ll work at the heart of multidisciplinary teams to shape end-to-end services that … accessible, efficient, and centred around real user needs. Service Designers at V1 work across the full service lifecycle, from discovery through to live. You’ll lead on mapping current and future states, aligning digital delivery with policy and operational realities, and helping clients make confident, evidence-based decisions. ...