Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Servicedesign, Service Transition and Change Management and the incumbent will be responsible for delivering programmes to … improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (ServiceDesign, Service Transition & Change Management More ❯
IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the Service Lifecycle process to ensure that new … and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned with the organisation’s strategic objectives and … deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing, validation, and More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence is seeking … an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a highly structured, ITIL-aligned … environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full lifecycle of IT services More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Serco
challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in servicedesign, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯
to the C-suite Experience in benefits management and realisation across large programmes or portfolios Evidence of leading successful Digital Transformations and incorporating digital servicedesign and development; business case development; operating model design and programme delivery A strong understanding of the Software Delivery Lifecycle and experience More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, ServiceDesign and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯