2 of 2 Service Design Jobs in Birmingham

clear problem statements, translating business needs into delivery-ready outputs, identifying optimisation opportunities, and reducing duplication across services, systems and providers. Key Responsibilities Lead service discovery and requirements gathering across the team and associated contractual services. Define clear problem statements, desired outcomes, scope, assumptions, and constraints for change initiatives. … supporting documentation. Establish and maintain a joined-up view of services, systems, processes, and external providers to support informed decision-making. Identify opportunities for service optimisation, process improvement, system rationalisation, and removal of duplicated activity. Maintain and prioritise continuous improvement and discovery backlogs in partnership with stakeholders. Facilitate workshops ...

Develop digital health strategies, adoption plans, transformation roadmaps andimplementation approaches that connect national priorities with provider-leveloperational delivery and frontline clinical workflows. Lead the design and development of major healthcare transformation approaches,frameworks and methodologies, including Centre of Excellence models, reusabledelivery assets and system-wide improvement approaches. Lead … risks and ensure supplier activity supports client outcomes. Translate learning from multiple healthcare organisations into strategicrecommendations, leading practice, thought leadership and reusable transformation models. Design future-state operating models, governance frameworks, service deliverymodels and capability development approaches for digitally enabled healthcare organisations. Advise executive and Board-level stakeholders ...