3 of 3 Service Design Jobs in Midlothian

shape products and services. Synthesising research findings into clear insights and recommendations. Helping teams understand the needs, behaviours and priorities of users. Supporting service design, product and delivery decisions through evidence. Helping develop reusable approaches, patterns and delivery assets that strengthen future projects. Requirements: Solid experience delivering user … research within complex digital or service transformation programmes. Experience working as part of multidisciplinary teams. Strong understanding of Government Digital Service principles, service standards and user-centred design practices. Experience planning and delivering a range of qualitative research activities. Strong analysis and synthesis skills, with ...

Role Lead technical delivery across a portfolio of digital housing management services. Provide hands-on technical direction across tactical delivery and longer-term architecture. Design, assess and implement scalable, secure and sustainable technical solutions. Work closely with Product, Service Design, Operations and Architecture teams. Represent the development … quality. Support troubleshooting across development and production environments. Coach and mentor developers, helping build a strong engineering culture. Contribute to disaster recovery and service resilience activities, including occasional out-of-hours support. Essential Experience Strong commercial experience with Java 11+, Spring Boot, Spring MVC and REST APIs . Experience ...

role offers the opportunity to work within multidisciplinary teams, helping shape services through evidence-led research and user-centred design. You'll collaborate with service designers, product managers, business analysts, delivery managers and technical specialists to ensure services are designed around real user needs. What You'll Be Doing … Beta and Live phases. Planning and conducting interviews, usability testing, workshops and contextual research. Synthesising research findings into actionable insights and recommendations. Supporting product, service and delivery decisions through evidence-based research. Working closely with multidisciplinary Agile teams. Essential Experience Significant experience delivering User Research within digital transformation ...