5 Service Design Jobs in Wales

Ofgem to ensure safe, affordable, sustainable energy for UK consumers and contribute to the Net Zero transition. Our expanding team offers new roles in Service, User, and Interaction Design with learning opportunities in the DDaT field. Enjoy hybrid working flexibility and impact energy solutions in a dynamic setting. … implementation of government schemes aimed at achieving policy outcomes that support the Net Zero initiative. The chosen candidate will collaborate extensively with user-centred design peers and multidisciplinary digital delivery teams. Additionally, the senior interaction designer will play a pivotal role in aiding the development of Ofgem's interaction … design community. This involves offering leadership, mentorship, and support to less experienced designers. As a senior designer, your role will involve collaborating with Product Managers and Service Owners to evolve design concepts. You will be responsible for setting the direction and ensuring the quality of design more »

all our users. Find out more on our blog, Digital Trade. Responsibilities Your key tasks as a Senior Interaction Designer will involve: Work with service managers and programme directors to develop design concepts Potentially have responsibility across complex services Help set direction and embed good practice within teams … to understand and use Ensure that accessibility and usability are built into designs from the outset, and meet web standards and GDS/GOV.UK design principles Be an active member of the DBT user centred design community. Essential Skills and Experience You will need to have demonstrable skills … and experience of: Evidence and context-based design: design systems for use across multiple services and can identify the simplest of a variety of approaches User focus: you can demonstrate experience in meeting the needs of users across a variety of channels Prototyping: you can use a variety more »

As a Senior Business Analyst you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists more »

work. You will join an established and supportive community of Business Analysts working as part of an Agile, multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers. Within this role, you will be expected to be proactive and take ownership of analysis activities and more »

will be an advocate for users as we transform OFGEM.GOV.UK The successful candidate will: Plan, prepare and lead user research activities to support the design, development and iteration of digital services. Develop user centred methods that provide actionable insight to improve audience engagement as we transform our digital services. … share an understanding of our audiences. Developing and delivering user testing to support website transformation. What we need from you Experience of user centred design practices for website development. Experience of designing, facilitating and analysing contextual research studies. Experience of in a wide range of user research methods Excellent … transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. As Senior User Researcher you will plan, design and carry out research activities with users that help us get a deep understanding of the people that use ofgem.gov.uk and related platforms. The more »