2 of 2 Service Design Jobs in the East of England

go further and scale faster than before. Becoming part ofEY Studio+ UKmeans getting on to enjoy this ride. The opportunity We're one of the biggest and most mature Service Design functions in the world, the elder statesperson of Service Design if you will. We've been around for 17 years and been part of EY … work and your career in a way that suits you and delivers for the practice and your clients. Responsibilities, Qualifications, Certifications The role We are looking for a Senior Service Designer to join the Service Design Practice at EY Studio+ UK. This role is open to those with demonstrable experience of working as a service designer … within industry. You will have a portfolio of projects that you can talk through and demonstrate how you have applied service design to business or organisational challenges either in house or within a consulting role. There are a couple of things that we ask of everybody. You will be endlessly inquisitive, and ruthlessly user focused and able to More ❯

skills and experience. To excel in this role, you will need to demonstrate: ESSENTIAL EXPERIENCE & SKILLS Understanding of Innovation and Emerging technology – Awareness of how new technology and innovative service design approaches can support the growth of debt advice services. Knowledge of the Debt Advice Sector – Understanding of debt advice services, financial inclusion, and regulatory frameworks (e.g., FCA … teams, public bodies, and sector stakeholders to deliver on project objectives Technology & Digital Debt Advice Landscape – Understanding of how digital tools, technology infrastructure, and innovation impact debt advice delivery. Service Design & Delivery Models – Awareness of different debt advice delivery models (face-to-face, digital, telephone-based, hybrid) with a strong understanding of accessibility and the impact of vulnerable … circumstances on service delivery. Technology & Sector Analysis – Ability to assess sector trends, anticipate future demand and horizon scan to inform investment decisions. Problem-Solving & Innovation – Ability to consider issues from multiple angles and navigate complex problems effectively. DESIRABLE EXPERIENCE & SKILLS: Digital Transformation Experience – Understanding of the challenges, risks and opportunities of undertaking a digital transformation programme. Impact and Evaluation More ❯