25 of 25 Service Design Jobs in the East of England

Key Responsibilities: Guiding a collaborative design process for multiple or complex projects. Leading workshops, reviews, critiques and handovers. Helping evolve and champion the interaction design practice within MaPS. Building interaction design capacity within a multi-functional team by sharing insights, principles and best practices with non-designers. Collaborating with a cross functional team to implement the user … of all levels in your areas of special expertise. Helping internal colleagues and external delivery partners define and evolve agile ways of working. Identifying, understanding and mitigating the ways design decisions and processes may negatively impact users, especially those who are vulnerable or experience some form of exclusion. Working with Business Analysts, Policy and Proposition Managers, and Product Managers … to ensure our services meet MaPS, DWP and GDS standards for suitability, efficacy, usability, accessibility, quality, security and data protection. Building prototypes for testing and review. Identifying and prioritising design assumptions. Helping user researchers to plan research to gain the insights needed to advance the design. Working with user researchers and performance analysts to use analytics, customer feedback and More ❯

prepare for implementing a change by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk services Support UAT, run model office sessions where appropriate, and More ❯

for SC Clearance Hands-on experience leading user research, using behavioural and attitudinal methods, and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) standards, using GDS design principles. Strong storytelling, communication, stakeholder … management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you’ve led user research and influenced product or service design through insights. Familiarity with prototypes to test hypotheses, assumptions, and validate user journeys. Understanding of tools and practices for in-person and remote research. #J-18808-Ljbffr More ❯

for SC Clearance Hands-on experience leading user research, using behavioural and attitudinal methods, and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) standards, using GDS design principles. Strong storytelling, communication, stakeholder … management, and facilitation skills. Experience working in multi-disciplinary, agile teams where you’ve led user research and influenced product or service design through insights. Familiarity with using prototypes to test hypotheses, assumptions, and validate user journeys. Understanding of tools and practices for in-person and remote research. #J-18808-Ljbffr More ❯

for SC Clearance Hands-on experience leading user research, employing behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) standards and design principles. Strong storytelling, communication, stakeholder management … and facilitation skills. Experience working in multi-disciplinary, agile teams where you’ve led user research and influenced product or service design through insights. Familiarity with using prototypes to test hypotheses, assumptions, and validate user journeys. Understanding of various tools and practices for in-person and remote research. #J-18808-Ljbffr More ❯

considering long-term sustainability in all our decisions. We are currently seeking a Lead Deal Architect/Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business … apply and join us on this exciting journey. What you'll do Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met. Facilitating the service and commercial negotiations (with respect to the … IT managed service design) with support from the sales and pre-sales teams. Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity. Support and mentor more junior team members. Qualification Participate in the evaluation of opportunities and customer requirements against Computacenter's capabilities and strengths. Participate in customer-specific campaigns, coordination More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer … sessions. Candidates can live anywhere in the UK (remote work), with client meetings required approximately 1-2 days a month, which will be fully funded. Experience required for the Service Designer roles: At least 2 years of commercial experience in a Service Designer role Experience with GDS standards (Government Digital Service) Security Cleared at SC level The … salary for these Service Designer roles is up to £55,000, depending on experience, plus a comprehensive benefits package, excellent training, and clear career development plans. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Security Cleared (SC level) Salary for the Service Designer roles on offer … is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer - UK Wide - Digital Services, UK WIDE (Remote) #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Security Cleared (SC level) Salary for the Service Designer roles on offer … is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer - UK Wide - Digital Services, UK WIDE (Remote) #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer … and will be based from home; however, client visits may be necessary for meetings, which will be fully funded (1-2 days a month). Experience required for the Service Designer roles: At least 2 years of commercial experience in a Service Designer role Experience with GDS (Government Digital Standards) Security Cleared (SC level) Salary and benefits: The … salary for the Service Designer roles is up to £55,000, dependent on experience, along with an excellent benefits package, comprehensive training, and clear career development plans. Service Designer roles are UK Wide, focusing on Digital Services, with remote work options available. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, looking to fill multiple Service Designer roles to … classroom sessions. Candidates can work remotely from anywhere in the UK. Client meetings will be required occasionally (1-2 days a month), with travel fully funded. Experience required for Service Designer roles: At least 2 years of commercial experience as a Service Designer Experience with GDS (Government Digital Standards) Security Cleared (SC level) Salary: Up to More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, looking to fill multiple Service Designer roles to … in the UK. While most work will be from home, occasional client visits will be necessary (fully funded, approximately 1-2 days per month). Experience required for the Service Designer roles: At least 2 years of commercial experience in a Service Designer role Experience with GDS (Government Digital Standards) Security Cleared (SC level) The salary for these … Service Designer roles is up to £55,000, depending on experience, along with an excellent benefits package, comprehensive training, and clear career development plans. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, looking to fill multiple Service Designer roles to … the UK. While most work is remote, client visits will be required for meetings, which will be fully funded (1-2 days per month). Experience required for the Service Designer roles: At least 2 years of commercial experience in a Service Designer role Experience with GDS (Government Digital Standards) Security Clearance at SC level Salary and benefits … The salary for these roles is up to £55,000, depending on experience, along with an excellent benefits package, comprehensive training, and clear career development plans. Service Designer roles are available UK-wide, focusing on digital services, with remote working options. #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) - SC cleared Applicants will need live Security Clearance at SC level for these roles Description for the Service Designer: This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer … While the role is home-based, occasional client visits will be necessary for meetings, which will be fully funded (1-2 days a month). Experience required for the Service Designer roles: At least 2 years of commercial experience in a Service Designer role Experience with GDS (Government Digital Standards) Security Cleared (SC level) Salary and Benefits: The … salary for these roles is up to £55,000, depending on experience, along with an excellent benefits package, comprehensive training, and clear career development plans. Service Designer roles are UK-wide, focusing on digital services, with remote working options available. #J-18808-Ljbffr More ❯

technical skills, methodology and high speed delivery techniques to help startups and established companies extend their development teams. This role is to join the Enterprise Architecture team to advise, design and govern the Job Architecture (Workday) solution landscape to ensure the Workday Technology solution directly support the future business landscape. This role will be reporting to the Principal Architect … Enterprise with alignment to the Domain Architect. The person will own and document the end-to-end architecture design of the solution with the Job Architecture project team. The solution will need to align with Customer’s strategic direction to ensure the future proofing of Customer’s Workday Technology system. The solution architect will be working directly with the … Team to ensure all solutions designs meet the Customer requirements and business case. The Solution Architect will work with the business and Technology teams to produce the Solution Architecture Design including the applications, integrations, data/information, security, service, device, infrastructure. They will work on projects to ensure they are delivered to agreed architecture standards within Customer. A More ❯

Watford, Denton or Horsham Contract – 6 months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management … or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies … and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ years in structured IT service environments. Industry experience in Civils, Construction, or Facilities. Extensive hands-on experience with IBM Maximo, SQL, and/or DB2. Strong skills in system testing, QA practices, and troubleshooting methodologies. Familiarity with More ❯

Watford, Denton or Horsham Contract - 6 months Day rates - £500 - £600 Inside IR35 (Umbrella Company) As a Maximo Consultant you will be responsible for ensuring Maximo applications align with service design and business needs. Provides effective user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management … or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues, close process gaps, and enhance performance. Collaborate with the CAFM Developer on analysis, configuration, and upgrades. Manage incidents, troubleshoot problems, and test solutions. Document changes and ensure compliance with IT policies … and procedures. Monitor system performance and apply improvements. Share knowledge and continuously develop expertise Experience 5+ years in a similar role; 7+ years in structured IT service environments. Industry experience in Civils, Construction, or Facilities. Extensive hands-on experience with IBM Maximo, SQL, and/or DB2. Strong skills in system testing, QA practices, and troubleshooting methodologies. Familiarity with More ❯

Social network you want to login/join with: We seek a senior Service Designer contractor to join our global client in the UK for government projects - designing end-to-end service journeys. Contract role (Inside IR35) via Dexian UK - Duration: up to 2 years with potential for further extension Remote role - with occasional business travels Full-time … Responsibilities: Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government. Work with service managers and programme directors to develop design concepts. Have responsibility across complex services. Help set direction and embed good practice within teams. Make important decisions based on research … and understand how this research impacts others. Requirements: Ability to clearly document and communicate design decisions, related risks and any unresolved issues. Proficiency in designing interactive and technological solutions. Ability to design solutions integrating visual design, graphic representation and interface design. Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or a service More ❯

Select how often (in days) to receive an alert: Service Architect Location: UK - Mobile England Job-ID: 214179 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and … treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. We are looking for a Service Architect to join our Customer Service Design function. The Customer Service Design (CSD) team architects all of Computacenter's Managed Services Customer opportunities, delivering market-leading … service solutions across our core capabilities within Lifecycle, Workplace, and Enterprise. Our Service Architecture group is aligned with our portfolio and provides detailed service design and commercial constructs to meet customer needs. The dynamic team is located across Europe and India and brings a wealth of experience and a wide range of skills. As part of More ❯

MongoDB, React, and TypeScript. Integrate and manage third-party APIs, including Meta’s API and a separate API for aggregating social media data. Contribute to system architecture and backend service design, including authentication and data flow across services. Deliver responsive, accessible, and performant web interfaces with Next.js and TailwindCSS. Collaborate with design, product, and engineering peers to More ❯

Voice Engineer Expert (MS-720 or equivalent) Avaya certifications (ACSS, ACIS) or similar vendor credentials Experience with compliance voice recording platforms (e.g., NICE, Verint, ASC, RedBox) Familiarity with managed service transitions or service design frameworks (e.g., ITIL, TOGAF) A comprehensive, reference-quality migration and transformation report (PDF + associated artefacts) Visio diagrams of current and target architectures More ❯

and working with customers to help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to More ❯

Ongoing training and qualification support is also provided. About the role: As an Bank Activities Facilitator , you will play a key role in delivering a flexible support and activity service tailored to the unique needs of our customers. You will engage with individuals with a variety of support requirements, including learning disabilities and physical disabilities, ensuring they have enriching … will be varied. Main Duties and Responsibilities: Deliver a variety of recreational and learning, activities based on the needs and aspirations of the customers, encouraging their active participation in service design. Collaborate effectively with the Service Manager and fellow Activities Facilitators to share insights and promote continuous improvement in our services. Provide tailored personal care and medication support … ensuring a compassionate and respectful approach to all interactions. Foster professional relationships with families, health/social care professionals, and community organisations to enhance service delivery and customer integration. Maintain accurate documentation and adhere to all relevant policies and procedures, emphasising safeguarding, health and safety, and customer privacy. About you: As a Bank Activities Facilitator, we are seeking an More ❯

Select how often (in days) to receive an alert: Senior Service Architect Location: UK - Mobile England Job-ID: 210164 Contract type: Standard Business Unit: Inside Sales Life on the team Welcome to Specialist Services, a division of Group Technology Sourcing in Europe. Our focus and value lie in leveraging specialist knowledge and capabilities on a wide range of subjects … the United Kingdom. For our Rest of the World services, we also have team members in India and Malaysia. What you'll be doing You'll be a competent design authority on larger or more complex solutions, demonstrating an understanding of the portfolio of services, the GTS business, customer/market needs, and commercial factors. You'll identify, design … larger or more complex architectures, strategies, and solution sets, ideally recommending re-use of standards wherever possible and always capturing dependencies/enablers. You'll be responsible for the design and communication of structures to enable and guide the pre-sales, sales, design, and transition functions to design and implement integrated, and wherever possible, standard/scalable More ❯

A niche MEP design consultancy based in Brentwood are looking for a talented Revit Technician or a Senior Revit Technician. As a Revit Technician or a Senior Revit Technician, you will play a key role in the design and coordination of MEP (Mechanical, Electrical, and Plumbing) systems. You will work closely with engineers and designers to produce high … quality 3D models and technical drawings using Autodesk Revit. Responsibilities: Develop and produce detailed 2D and 3D CAD drawings and Revit models for building service projects. Collaborate with engineers, architects, and other team members to ensure accurate and efficient design solutions. Coordinate with various disciplines to integrate building service designs into overall project plans. Maintain and update More ❯