8 of 8 Service Design Jobs in the North West

Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role … focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider. The role: Lead the design and implementation of IT service management processes. Define end-to-end service models across internal teams and third parties. Ensure outsourced providers deliver scalable ...

Service Design & Transition Analyst (ITIL) £500 a day (Inside IR35) Hybrid (3 days onsite in Manchester or Milton Keynes) 3-4 Months Service Design & Transition Analyst required to manage the Service Design & Transition element of Projects & Programs introducing new or changed Services into live … operation and retiring old services. Matching the non functional requirements with theITSS Operating model and the Service Catalogue. Key Accountabilities Be the single point of contact for the project on matters regarding support. Advise the project and support stakeholders of any deviations from technology and support strategy, standards ...

Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role ...

Service Lead Up to £78,000| Manchester | Full Time | Onsite Please note: This role requires onsite attendance in Manchester, 5 days per week, and successful completion of BPSS and client security clearance checks. We are seeking an experienced IAM Service Lead to establish and lead a new Identity … Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service leadership and governance Manage KPIs, SLAs and service reporting Drive continuous improvement ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

Service Lead Manchester (Onsite, 5 days/week) £70,000 - £78,000 + perm benefits We are looking for an experienced IAM Service Lead to take ownership of an enterprise-scale Identity & Access Management service. This is a key leadership role responsible for ensuring secure, compliant, and efficient … continuous improvement of IAM services, ensuring the right individuals and systems have the appropriate access at the right time. Key responsibilities: Own the IAM service end-to-end (delivery, governance, performance) Lead Service Design, TOM, and Service Transition Oversee Joiner/Mover/Leaver (JML) processes ...

degree level or equivalent and bring extensive experience in both qualitative and quantitative research methods. You will have a strong understanding of Government Digital Service (GDS) user research standards and demonstrable experience of applying user experience research and insight within a service based organisation. A proven track record … that issues and opportunities are clearly identified and properly reported. Planning, designing and conducting interviews, workshops and usability testing sessions to support the design and development of digital services. Leading the user research process from developing the research methodology and user recruitment scripts through to analysis and user research ...

Department for Business and Trade "DBT" are seeking an AI-focused Technical Architect to lead the design of secure, scalable and reusable AI-enabled solutions. This is an opportunity to work at the forefront of emerging technology, helping DBT turn innovative ideas into practical services that deliver real value … across the department. Salary range £67,867 to £85,413 plus excellent Civil Service benefits and 29% employer pension contribution. Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford. About role DBT are seeking an AI-focused Technical Architect to lead the design of secure ...