21 of 21 Service Design Jobs in the North West

Senior Service Designer 6 Months £600 - £700/Day Inside IR35 Manchester/Leeds/Sheffield We are seeking a Senior Service Designer our Government client based in Manchester, Leeds, Sheffield or Birmingham. The Senior Service Designer role will be an initial 6 month contract paying between …/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government ...

Please note this role is 3 days on site per week at any of these locations Manchester/Leeds/Sheffield/Birmingham Lead service design activity for complex, user-centred digital services, ensuring that services meet user needs, business objectives and government service standards. The role … will drive end-to-end service design across multidisciplinary teams, helping to identify opportunities for service improvement, reduce complexity and deliver measurable outcomes for citizens and colleagues. The post holder will provide service design expertise, facilitate collaborative design activities and support strategic decision-making ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations … Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers ...

Edge Enablement SME - Edge Hosting & Service Transformation £480-£500 per day | Inside IR35 | Predominantly Remote | 6-Month Rolling Contract We're looking for an experienced Edge Enablement Subject Matter Expert (SME) to help establish and operationalise an enterprise Edge Hosting service as part of a major Edge … Service programme. This is a senior, hands-on consultancy role focused on turning edge technology and architecture into a fully governed, repeatable and consumable business service. You'll define how the service operates, how factories access and onboard onto it, how it is supported, and how ownership transitions ...

Infrastructure Service Design & Operating Model Consultant - Edge Hosting £600-£645/day | Inside IR35 | 6 months | UK Hybrid We are recruiting for a senior Infrastructure Service Design/Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation. The programme … introducing standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business. This is a senior service-design and transformation role, rather than a hands-on infrastructure engineering ...

Infrastructure Service Design & Operating Model Consultant - Edge Hosting £600-£645/day | Inside IR35 | 6 months | UK Hybrid We are recruiting for a senior Infrastructure Service Design/Operating Model Consultant to establish a new Edge Hosting service within a global manufacturing organisation. The programme … introducing standardised infrastructure hosting across multiple factories. The requirement is to turn the technical platform into a fully defined, governed and operational service that can be adopted consistently across the business. This is a senior service-design and transformation role, rather than a hands-on infrastructure engineering ...

Service Architect Location : Barrow-in-Furness, Cumbria, Working arrangement: Hybrid, with on-site working likely as part of project delivery; exact arrangement to be discussed at interview Contract length: April 2027, with possible extension Rate: £650 INSIDE Security: Active MOD SC clearance required, with at least three months remaining … have spent more than 28 consecutive days outside the UK during the last five years Your new company You will be working on a Service Architecture assignment supporting a large-scale environment where security, governance and effective transition into live IT operations are key requirements. Your new role ...

Service Lead | Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based from nearest ...

SENIOR SERVICE DESIGNER £70,000 - £82,320 + Excellent Benefits, Healthcare Options & Bonus Lead. Shape. Transform. Make a Difference. Hybrid Working | Manchester Are you an experienced Senior Service Designer with active SC clearance looking for your next opportunity? Join a leading global IT consultancy and play … role in delivering high-profile public sector digital transformation programmes. You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives. WHAT YOU'LL BE DOING Leading end-to-end service ...

HIRING: SENIOR SERVICE DESIGNER Lead. Design. Transform. Make an impact. Are you a Senior Service Designer with active SC clearance ready to take the lead on exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create … meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling), you will be accountable for the operational performance, reliability, resilience and continual improvement … Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working across organisational boundaries, you will collaborate with operational ...

expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery … roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about service delivery, determined to succeed and want to develop new skills and grasp opportunities that will enable you to progress in the future, then ...

with our expert multidisciplinary teams, stakeholders and senior leaders, you'll use data, insight and user research to drive decision-making, champion User Centred Design and lead transformational change. You'll be responsible for delivering measurable outcomes, tracking product performance and driving continuous improvement to maximise value and long … strong product culture focused on user needs, innovation and delivery excellence. And you'll make sure accessibility and inclusivity is at the heart of service design, so our services work for everyone. Please note: Regular travel to other DWP Digital hubs will be required as part of this ...

role will be an initial 12 month contract, paying between £500 - £600/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: The role will be on a strategy team, working closely … actively contributing to strategic discussions at senior level. Desirable: Experience working in strategy * Public Sector experience * Experience in payment industry * Business architecture or service design experience If you are interested in the above, hit the Apply now button! Business Analyst , Business Analysis, Business Analyst, Digital Business Analyst, Business ...

creating clear, accessible and user-centred content for complex digital services. You'll work as part of multidisciplinary agile teams, collaborating with user researchers, service designers, interaction designers, product managers and developers to design and improve digital services that meet user needs. Key Responsibilities Design, create … inform content decisions and improvements. Translate complex information, policies and processes into simple, understandable content. Develop and maintain content in line with Government Digital Service (GDS) standards and accessibility requirements. Contribute to content strategies, user journeys and end-to-end service design. Engage with stakeholders and subject matter ...

Managed Service Architect MSP Preston/WFH to £100k Do you have experience of scoping and costing managed services? You could be progressing your career at a growing software and technology consultancy. As Managed Service Architect, you'll own and develop the managed service product catalogue, shaping … offerings and ensuring they are commercially viable, operationally deliverable and aligned with customer needs. Collaborating with Pre-sales Solution Architects, you'll lead the design of complex, non-standard managed services across Azure, Microsoft 365, Google Workspace and Google Cloud, defining service scope, operating models, SLAs and resourcing. ...

Managers and multidisciplinary engineering teams . Taking ambiguous requirements and helping shape them into effective technical solutions. Making engineering decisions around areas such as service design, databases, caching and application architecture . Evaluating different technical approaches and clearly communicating the associated trade-offs. Creating technical documentation including RFCs … ADRs where appropriate. Challenging and clarifying requirements rather than simply implementing predefined solutions. Taking ownership from initial requirements and technical design through to delivery. What We're Looking For 5+ years' commercial software engineering experience. Strong and recent Java/Spring Boot experience , this is essential. Recent hands ...

experienced Content Designers to support major digital transformation programmes across Government and Public Sector Health. You'll work within multidisciplinary Agile teams to design and improve accessible, user-centred content across complex digital services. Key Responsibilities Design, develop and improve clear, accessible digital content. Apply GDS standards … GOV.UK Style Guide. Use user research, data and insights to inform content decisions. Collaborate with User Researchers, Service Designers and Product teams. Improve end-to-end user journeys through effective content design. Essential Experience Strong Content Design experience within Government, Public Sector or NHS environments. Good understanding ...

Service Lead Salary: Up to £90,000 | Manchester or Inverness/Nairn | 5 days on-site The Role We're looking for a hands-on IAM Service Lead to oversee the day-to-day operation of a complex Identity and Access Management environment within a highly secure client … troubleshooting, incident resolution and team supervision. You'll need to be comfortable working directly with the technology rather than focusing solely on architecture or service design. Key Responsibilities Lead day-to-day IAM operations and provide 2nd/3rd line technical support. Troubleshoot complex identity, authentication and access issues ...

Manchester or Inverness Working arrangement: Onsite, five days per week About the role We are seeking an experienced IAM Service Lead to oversee the delivery and governance of Identity and Access Management services across a hybrid cloud and on-premises environment. You will help ensure that users and systems … have appropriate access to resources, supporting identity lifecycle management, authentication, authorisation, access governance and auditing. Key responsibilities Create IAM service designs and define the Target Operating Model (TOM). Lead service transition, knowledge transfer and shadowing activities. Provide IAM service leadership and governance. Track and report ...

hosted models, agentic frameworks and agentic builders integrated into other technology solutions. They use third party products and integrations where useful, but they also design and build their own bespoke systems either when the problem requires or when it makes sense commercially. They generally build their backend systems … motivation to continue to learn how to build effective AI and agentic systems. Key Responsibilities Working directly with the Head of AI & Data to design, develop, deploy and scale AI and agentic AI systems that solve real-world problems, both for clients and internally. Collaborate with service designers ...