ServiceDesigner - Remote within the UK (travel to office once a month that is paid for) 6 month FTC that will be ongoing - up to 60,000 Overview We are looking for a ServiceDesigner to join a growing digital team and play a key role in shaping end-to-end experiences across complex products and … impact. Key Responsibilities Lead the design of end-to-end services, ensuring user needs are met across all touchpoints and channels Conduct user research and translate insights into actionable service design artefacts such as personas, journey maps, and blueprints Facilitate co-creation and design workshops with stakeholders and cross-functional teams Collaborate closely with Product Managers, UX/UI … Designers, Developers, and Researchers to ensure consistency and alignment Identify opportunities for service improvement and innovation across existing customer experiences Define service design principles, frameworks, and standards to guide ongoing development Communicate design decisions clearly and persuasively to both technical and non-technical audiences Contribute to continuous improvement of design processes and methodologies Skills & Experience Proven experience as More ❯
with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent ServiceDesigner Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of 60k … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯
London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) We're looking for multiple Jnr/Mid-Senior ServiceDesigner Consultants to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a budget of 55-70k … disc bonus + full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, serviceMore ❯