1 to 25 of 38 Service Designer Jobs in the UK

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer £45,000 to 75,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Service Designer - (Must Have Public Sector Experience) Location: London (Hybrid) Level: Mid and Senior Levels Available Salary: £40,000 to £75,000 + 10% bonus + benefits (DOE and various levels available) Clearance: Must be eligible … for UK Security Clearance The Opportunity We are looking for a Senior Service Designer to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments … helping align user needs with strategic and technical delivery. The Role As a Senior Service Designer, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points More ❯

Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design … principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with More ❯

What we're looking for We're seeking a dynamic, forward- thinking? Service Designer with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice. As a Service Designer you will help us design coherent, integrated … service offerings based on user needs, and define the design strategy for a service or set of services. You'll work in a multidisciplinary team alongside researchers, designers and developers, to deliver word-class, user-centred services. You will bring extensive experience designing public, commercial or third-sector services. As a passionate advocate for designing integrated experiences, you … will be persuasive and collaborative with a wide range of stakeholders. You'll be part of our active and supportive design community. As a Service Designer you will: Understand user needs and create user journeys that help people successfully navigate complex systems Identify where separate interactions should act as one service and design rational user journeys within More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer Location: Bristol (Hybrid) Salary: Up to £64,000 About the Role A top-tier digital consultancy is seeking an experienced Service Designer to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards . You’ll work as … teams on large-scale digital transformation projects—designing end-to-end journeys and services that truly meet user needs, while balancing business goals and technical constraints. Key Responsibilities Lead service design activities within cross-functional teams on government and public sector projects Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services Apply GDS principles … to ensure accessibility, usability, and compliance throughout the service lifecycle Facilitate stakeholder workshops and co-design sessions to drive alignment and shared understanding Collaborate with researchers, content designers, developers, and delivery managers to build user-centred solutions Present findings and design recommendations clearly and persuasively to a variety of audiences Requirements Substantial experience as a Service Designer More ❯

Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯

Senior Service Designer London £60,000 - £70,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at least … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline … sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations on potential approaches to organisational problems. • Work to common More ❯

Senior Service Designer – Public Sector London (Hybrid) Salary: Up to £75,000 Clearance: Must currently hold or have previously held SC clearance The Opportunity A leading design consultancy is looking for a Senior Service Designer to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance … to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice. What You’ll Do Lead service design activities across discovery, alpha, beta, and live phases Conduct user research and map service journeys, ecosystems, and processes Facilitate co-creation workshops and stakeholder engagement sessions Prototype service components and test … with users to validate concepts Translate insights into actionable recommendations and service improvements Support internal capability building and mentor junior designers What You’ll Bring 5+ years of experience in service design or a closely related discipline A strong portfolio demonstrating end-to-end service design work Experience working with or within the UK public sector Familiarity More ❯

Senior Service Designer – Public Sector London (Hybrid) Salary: Up to £75,000 Clearance: Must currently hold or have previously held SC clearance The Opportunity A leading design consultancy is looking for a Senior Service Designer to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance … to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice. What You’ll Do Lead service design activities across discovery, alpha, beta, and live phases Conduct user research and map service journeys, ecosystems, and processes Facilitate co-creation workshops and stakeholder engagement sessions Prototype service components and test … with users to validate concepts Translate insights into actionable recommendations and service improvements Support internal capability building and mentor junior designers What You’ll Bring 5+ years of experience in service design or a closely related discipline A strong portfolio demonstrating end-to-end service design work Experience working with or within the UK public sector Familiarity More ❯

Job Title: Service Designer (Contract) – GDS Experience Essential Location: Hybrid - 2 days per week Newcastle Contract Length: Initial 12 months Day Rate: £550pd inside IR35 We require a skilled Service Designer to support a major public sector transformation project. The ideal candidate will have extensive experience designing end-to-end services and a strong understanding of … Government Digital Service (GDS) standards. Key Responsibilities: Design and map end-to-end services, considering user needs, policy, tech constraints, and operational requirements Facilitate workshops and co-design sessions with stakeholders and users Collaborate closely with user researchers, designers, developers, and product managers Create service blueprints, journey maps, and other artefacts to communicate design decisions Ensure services meet … GDS standards and support service assessments Proven experience as a Service Designer on digital transformation projects Deep understanding of GDS principles and service design standards Experience working across complex service ecosystems and organisational boundaries Strong facilitation, communication, and stakeholder engagement skills Previous experience on public sector or central government projects Familiarity with agile delivery environments More ❯

Job Title: Management Consultant - Service Designer (permanent) Location: London, Newcastle, Glasgow & Manchester Grade: Consultant (46-55k), Must hold an active Security Clearance. About the Role: If you are ready to be a part of something truly impactful, join a renowned consultancy in a role within the business technology unit. They are seeking a talented Service Designer to join a dynamic team and play a key role in shaping the future of innovative service experiences. As a Service Designer, you will lead the end-to-end design process, collaborating with cross-functional teams to create user-centred solutions that address complex challenges and drive transformation. This is an exciting opportunity to make a … meaningful impact through design and help redefine how services are delivered. Key Responsibilities: Lead the design and delivery of end-to-end service design solutions, ensuring alignment with user needs and business objectives. Apply human-centred design methodologies such as service blueprints, customer journey mapping, and prototyping to create seamless service experiences. Work closely with stakeholders, including More ❯

SENIOR ERVICE DESIGNER - SASE & CYBER EXPERIENCE Were URGENTLY looking for an experienced Senior Service Designer to help shape the future of secure connectivity in a major telecom environment . Youll play a critical role in designing and evolving services around Secure Access Service Edge (SASE) . The Service Designer needs network, SASE and Cyber … Security experience. Youll be leading the enhancement of the existing Microsoft Defender for Cloud Apps (MDCA) service model to support the implementation of Dynamic Trust Service Edge (DTSE), enabling modern, cloud-native access with strong Zero Trust principles. KEY RESPOSNIBILITES: Service Design & Operational Modelling Lead the service design for SASE and DTSE capabilities Design and implement … proxies, and Citrix. Establish real-time, posture-aware access policies that adapt to user context, device health, and security posture for dynamic access control. Take ownership of the MDCA service model (including OIT Infra and SSO) and define necessary enhancements. Design operational processes , assess business impact, and model org changes. Work with stakeholders across infrastructure, cloud security, identity, and More ❯

We're now looking to grow the team and hire a service designer to support the council's Temporary Accommodation and Homelessness transformation programme. About the programme The Temporary Accommodation and Homelessness transformation programme is a new programme of work. It pulls in expertise from inside and outside of the council, to address issues of demand, supply and … income, working with our Benefits and Homeless Prevention Service, Strategic Property Services, and Financial Services. The aim is to transform how we deliver our services for homeless residents in the future. It's an essential programme that will improve how we support vulnerable residents and reduce costs for the council. About the role As a Service Designer … Visualise and prototype services and interactions, using a range of methods - Help teams understand the wider context of what they're working on and how it fits into a service for residents - Interrogate, improve and create the backend systems and processes needed to support services - Use and create new design patterns - Identify insights and needs, and translate them into More ❯

Service Designer £550 to 600 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Contract Hiring: Contract Service Designers (SC Cleared) Location: London (Hybrid Remote) Rate: £500-£600/day (Inside IR35) Clearance: Active SC Clearance required Start Date: ASAP Sector: Public Sector/Government Projects We are currently looking for experienced Service Designers … public sector digital transformation projects . You will be part of agile, user-centred teams helping to shape services that improve outcomes for citizens. Key Requirements: Strong experience delivering service design in complex, multidisciplinary environments Ability to map and improve end-to-end user journeys and design services at scale Confident working to GDS (Government Digital Service) standards … active SC Clearance Project Details: High-profile digital government services Long-term programme work with collaborative teams Opportunity to contribute to meaningful, user-led change If you're a Service Designer with current SC clearance and experience in the public sector, get in touch to discuss this opportunity. Reference: AMC-AQU- sdnt Postcode: EC1 #adqu More ❯

Lead Service Designer – Maternity leave cover Location: Hybrid (they have an office in most major cities in UK) Maternity leave cover - fixed term Improve internal customer experience for a blue chip org About the Role We’re hiring a Lead Service Designer to execute meaningful, complex transformation projects in a large, global professional services organisation. Sitting … within a dynamic CX team, this role will have you working on initiatives that span business service transformation, digital culture enablement, internal platform redesigns and more. You'll work across a wide range of strategic initiatives, from shaping CX roadmaps to running discovery sprints, from end-to-end service reviews to digital literacy programs. You’ll be hands … and helping an entire industry evolve. What You’ll Be Doing Lead discovery and research for major strategic initiatives across digital and data culture, internal tooling, and client-facing service redesigns Work independently or alongside review boards to shape, test and refine ideas into tangible service solutions Bring the user voice into everything – influencing roadmaps, strategies and investment More ❯

Lead Service Designer - £75,000-£90,000 + 5% bonus - UK-wide (Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a Lead Service Designer to guide the design of complex, user-centred services for a major government department. You'll set the vision, foster collaboration … opportunity to work on transformational projects where the solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices Plan and run inclusive … decisions Build strong relationships with senior stakeholders and multidisciplinary teams Align user needs with organisational goals in a complex, evolving landscape What you'll bring Proven track record leading service design in government/public services Strong understanding of GOV.UK service standard Expertise in inclusive and accessible design Experience mentoring and coaching design teams Strategic thinking and ability More ❯

Junior Service Designer – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior Service Designer who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯

Junior Service Designer – Public Sector Location: London (Hybrid) Salary: Up to £55,000 Clearance: Active SC clearance required Portfolio or examples of work required We’re looking for a Junior Service Designer who’s ready to take the next step in their career and gain hands-on experience in a consulting environment. This is an ideal … role for someone with a foundation in service design who’s eager to work on real-world challenges, learn from experienced practitioners, and contribute to services that make a meaningful impact across the UK public sector. What You’ll Do: Support service design activities across discovery, alpha, and beta phases Contribute to user research, journey mapping, and service blueprinting Help visualise complex systems and identify opportunities for improvement Collaborate with multidisciplinary teams in agile delivery environments Apply GDS service standards and inclusive design principles What You’ll Bring: 2 years experience in service design or a related discipline A portfolio or examples of work that show your thinking and approach A strong interest in public More ❯

Senior Service Designer 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … Service Designer to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯

Senior Service Designer 📍 London (Hybrid – 2–3 days onsite) 💰 Up to £76,000 + 10% Bonus + Benefits 🕊️ Permanent | Public Sector Focus We’re partnering with a global design consultancy, part of one of the world’s largest tech and transformation businesses, as they grow their public sector design team in London. They’re looking for a Senior … Service Designer to help shape inclusive, scalable services that deliver measurable impact across government and healthcare. 🧠 What you’ll be doing: Leading service design work across complex, multi-stakeholder public sector programmes Translating research and policy into user journeys, service blueprints, and delivery plans Running co-creation sessions, workshops, and stakeholder engagement activities Providing design direction … across agile delivery teams Supporting junior designers and championing best practice in service design Collaborating with technologists, researchers, strategists, and policy teams 👀 We’re looking for someone who: Has experience in a consulting or agency environment, working on large-scale transformation programmes Has a track record of delivering impactful service design work in public sector settings Is confident More ❯

SC Service Designer Shape the Future of Public Digital Services Hybrid Remote - Occasional Travel to London, Manchester or Glasgow Up to £55k base Are you a creative and strategic Security Cleared Service Designer ready to make a real difference? Were partnering with a leading digital consultancy renowned for transforming services across the UK and internationally to … find exceptional Service Designers for a high-impact, long-term government project. If youve worked with GDS standards and thrive on designing services that genuinely improve lives, this could be your next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help … Up to £55k plus a clear route to advancement. What Youll Bring: Security Cleared currently - This is a non negotiable GDS Know-How: Hands-on experience with Government Digital Service standards and full end-to-end service design. Visual Storytelling: Able to turn complex journeys into clear, compelling visuals that speak to all audiences. Agile Mindset: Comfortable working More ❯

Service Designer - UX up to £650/day (Outside IR35) London - On-site (5 days/week) We're looking for a Service Designer with strong UX experience to support a major Defence programme . This role is ideal for someone confident working in secure, fast-paced environments and shaping complex service journeys. Key Responsibilities … journeys based on research and operational needs. Work closely with developers, researchers, and Defence stakeholders. Clearly communicate design decisions to technical and non-technical audiences. Requirements: Strong background in service and UX design, ideally within Defence or secure settings. Skilled in service mapping (e.g. journey maps, blueprints). Excellent communication and stakeholder engagement. Active DV Clearance is essential. More ❯

CALLING ALL SERVICE DESIGNERS | NEW ROLE AVAILABLE | ACTIVE SC CLEARANCE REQUIRED 🏁Start in Sept ⏳6-months to roll 📍HYBRID/LONDON (2 days) 💰£500-650pd DOE (Inside) 👀 Valid SC Clearance is a MUST 👩🏻‍💻Designing Services that protect National Security Job Opportunity: Service Designer – Digital Public Services We’re looking for an experienced Service Designer … the transformation of public-facing services in the UK. This role offers a unique opportunity to design impactful, user-centered services within the public sector, ensuring they meet Government Service Standards . The Service is to protect the UK's national security by addressing international threats and conflicts as well as international peacekeeping efforts. Key Responsibilities: Lead strategic … discoveries for new or redesigned services. Collaborate with multi-disciplinary teams , including Product Managers, Policy Experts, and Operations Leads. Produce essential design deliverables like Design Playbooks, Service Blueprints , and Problem Statements . Ensure designs align with the Discovery > Alpha > Beta > Live framework and Government Digital Standards . Key Requirements: Public sector experience with citizen-facing services. Proven use of More ❯