2 of 2 Service Desk Analyst Jobs in Leeds

Service Desk Analyst - Leeds (100% onsite, 5 days a week) - £25,000 – £35,000 + up to 20% bonus The Opportunity We’re looking for an enthusiastic and driven Service Desk Analyst to join a fast-paced IT support team based in Leeds. This … Doing Providing 1st and 2nd line support to end users across the business Handling 20–40 tickets per day in a busy service desk environment Troubleshooting issues across hardware, software, and network access Supporting users with: Windows and Mac OS Office 365 Active Directory VPN connectivity Mobile devices ...

Service Desk Analyst, O365, Win 11, Fully remote Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1 and 2 line support for all Incidents and Service Requests. This is FULLY REMOTE and OUTSIDE … IR35. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising ...