Service Desk Analyst Job Trends in Leeds

Service Desk Analyst
West Yorkshire > Leeds

The median Service Desk Analyst salary in Leeds is £32,500 per year, according to job vacancies posted during the 6 months leading to 2 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 95 73 96
Rank change year-on-year -22 +23 +55
Permanent jobs requiring a Service Desk Analyst 5 15 12
As % of all permanent jobs in Leeds 0.37% 1.40% 0.92%
As % of the Job Titles category 0.40% 1.47% 0.94%
Number of salaries quoted 4 11 11
10th Percentile - £23,295 £23,295
25th Percentile £31,250 £23,375 £23,398
Median annual salary (50th Percentile) £32,500 £23,910 £26,861
Median % change year-on-year +35.93% -10.99% +7.44%
75th Percentile £33,750 £27,625 £28,695
90th Percentile - £28,000 £28,750
West Yorkshire median annual salary £32,500 £25,250 £26,861
% change year-on-year +28.71% -6.00% +7.44%

All Permanent IT Job Roles
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 1,247 1,022 1,273
% of permanent jobs with a recognized job title 93.27% 95.60% 97.25%
Number of salaries quoted 810 588 939
10th Percentile £28,500 £30,652 £31,250
25th Percentile £40,000 £41,750 £42,500
Median annual salary (50th Percentile) £60,000 £52,500 £55,000
Median % change year-on-year +14.29% -4.55% -
75th Percentile £75,000 £71,250 £73,750
90th Percentile £90,000 £84,974 £86,500
West Yorkshire median annual salary £56,264 £52,250 £55,000
% change year-on-year +7.68% -5.00% -

Service Desk Analyst
Job Vacancy Trend in Leeds

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Leeds.

Service Desk Analyst job vacancy trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

Salary distribution trend for Service Desk Analyst job vacancies in Leeds.

Salary distribution trend for Service Desk Analyst job vacancies in Leeds

Service Desk Analyst Skill Set
Top 22 Co-Occurring Skills & Capabilities in Leeds

For the 6 months to 2 January 2026, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 5 (100.00%) Active Directory
1 5 (100.00%) Customer Service
1 5 (100.00%) Microsoft 365
1 5 (100.00%) SLA
1 5 (100.00%) Windows
2 4 (80.00%) ITSM
2 4 (80.00%) Microsoft
2 4 (80.00%) Microsoft Office
2 4 (80.00%) Windows 10
3 1 (20.00%) Android
3 1 (20.00%) Apple iOS
3 1 (20.00%) Information Security
3 1 (20.00%) ITIL
3 1 (20.00%) ITIL Certification
3 1 (20.00%) LAN
3 1 (20.00%) Microsoft Intune
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Process Improvement
3 1 (20.00%) VPN
3 1 (20.00%) WAN
3 1 (20.00%) Wireless
3 1 (20.00%) WLAN

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (80.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) LAN
1 1 (20.00%) VPN
1 1 (20.00%) WAN
1 1 (20.00%) Wireless
1 1 (20.00%) WLAN
General
1 4 (80.00%) Law
2 1 (20.00%) Legal
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows 10
3 1 (20.00%) Android
3 1 (20.00%) Apple iOS
Processes & Methodologies
1 5 (100.00%) Customer Service
2 4 (80.00%) ITSM
3 1 (20.00%) Information Security
3 1 (20.00%) ITIL
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Process Improvement
Qualifications
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (100.00%) SLA
System Software
1 5 (100.00%) Active Directory
Systems Management
1 1 (20.00%) Microsoft Intune
Vendors
1 4 (80.00%) Microsoft