3 of 3 Service Desk Analyst Jobs in Stockport

The postholder undertakes a key role in support for technology systems used by all St John Ambulance, taking responsibility for ensuring the Technology Support Team work meets agreed service levels and has a constant focus on customer service and satisfaction. We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow … Summary The postholder undertakes a key role in support for technology systems used by all St John Ambulance, taking responsibility for ensuring the Technology Support Team work meets agreed service levels and has a constant focus on customer service and satisfaction. The role requires a high level of technical ability, acting as the technical escalation point within the … Active Directory, and analytical skills, with the ability to see patterns and trends. About the Role Champion our customers within the team – understand how their technology needs, and the service we offer them, affect, enable, and influence the collective success of St John Ambulance. Act as a technical escalation point for the technology support team, supporting the team by More ❯

A large multinational business is looking for a personable and driven IT Service Desk Analyst to join its expanding team, based in Stockport. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. Working as part of a sizeable and collaborative IT team … you will prioritise and process incoming service requests. You will be the key point of contact between end-users and IT service teams so excellent communication and organisational skills are essential. Experience of working in an ITIL environment is preferred but not essential. You will ensure the timely and accurate fulfilment of IT requests in accordance with defined … service level agreements (SLAs), working with the helpdesk, infrastructure and application support teams to ensure a seamless and efficient service experience.Your role will also involve managing mobile devices – you will coordinate the asset register and also set up new mobile devices.This is an excellent opportunity for a Service Desk Analyst to join a highly successful More ❯

IT Service Desk Analyst Scale 3 (£24,790 - £25,183) 37 hours, Full-Time (rota between 8am and 6pm) Temporary (12 months from start date) Hybrid: Stopford House and homeworking Application Deadline: 13 July 2025, 11:59pm Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage … responsibilities of this role include: Logging and resolving tickets Liaising with customers Software troubleshooting/guidance About You We are looking for someone with the following skills: Strong customer service skills Proven experience in multitasking Good basic understanding of IT Quick learner An understanding of ITIL processes would be advantageous About Us The IT Service Desk is … policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce. Job Profile Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here. Turn2us Benefits Calculator More ❯