Manchester Area, United Kingdom Hybrid / WFH Options
Levick Stanley
ServiceDeskAnalyst Permanent £26,000 Manchester (Office based with one day a week working from home) An exciting opportunity has arisen for a ServiceDeskAnalyst to join one of the UK's largest housing organisations! Working as part of a dynamic team … the ServiceDeskAnalyst is responsible for providing 1st line support for all colleagues in relation to technology issues and requests. In this role, you'll provide first-line support for technology issues, communicate effectively across multiple channels, troubleshoot IT problems, analyse system performance, and maintain detailed … ServiceDesk records. Key Experience Required: Previous ServiceDesk/Help Desk Experience Hands on knowledge/experience of MS Intune/Autopilot, Azure AD, Sharepoint, Azure AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell more »
ServiceDeskAnalyst Our client based in South Manchester is currently looking for a ServiceDesk Analyst. The ServiceDeskAnalyst will provide day-to-day support for the ServiceDesk team. Responsibilities: Coordinate and support all the administrative duties … as directed by the Head of Implementations and ServiceDesk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support tickets to identify both internal/external training requirements. Skills and experience: Good data processing skills Drive and determination Motivation … more Private medical How to Apply if You’re Interested in this Job: If this sounds like your perfect role, click Apply without delay! ServiceDeskAnalystmore »
Location: Manchester ServiceDeskAnalyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the ServiceDesk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported … incidents, changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To more »
Bolton, Greater Manchester, North West, United Kingdom
K3 Capital Group Plc
The IT ServiceDeskAnalyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and … ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users. You will aim to provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team. Key Responsibilities include: Technical Support - Provide … network-related issues. Guide users through step-by-step solutions in a clear and concise manner. Incident Management - Log and track incidents in the servicedesk ticketing system. Prioritise and escalate incidents based on urgency and impact. Ensure timely resolution of issues and adherence to service level more »