2 of 2 Service Desk Engineer Jobs in East Anglia

Service Desk Engineer Are you a Service Desk Engineer looking for your next exciting opportunity? A brand-new position has arisen for a Service Desk Engineer to join a leading manage service provider in Cambridge where you will be providing … Microsoft based support across their wide range of clients. As the Service Desk Engineer, you will be expected to be based five days a week on-site in St Ives, Cambridge. You will be expected to have experience of Windows applications as well as Office 365 and … ideally knowledge of networks. This is a great opportunity for an ambitious Field Service Engineer to further develop their career. The Service Desk Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯