1 to 25 of 27 Service Desk Engineer Jobs in London

take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. ASSOCIATE SERVICE DESK ENGINEER The Associate Service Desk Engineer provides first-line technical support for incidents and requests reported to the … Service Desk. Responsibilities include initial assessment, triage, research, and resolution of basic technical issues; commonly regarding end-user hardware, software, and basic network connectivity. The Associate Service Desk Engineer is responsible for effectively gathering information from users, utilizing support tools, and leveraging available knowledge resources to … resolve issues. Problems beyond their scope are escalated to appropriate IT support teams. Daily Tasks & Responsibilities Analyzes and resolves basic technical incidents and fulfills service requests related to end-user hardware (laptops, desktops, peripherals), standard software applications, and basic network connectivity. Accurately logs and meticulously tracks all incidents and More ❯

Senior Service Desk Engineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a Service Desk Engineer to serve as the first point of contact for IT support in our London, Kings Cross office. You … leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you're an ITIL-qualified Senior Service Desk Engineer and enjoy a fast-paced tech scale up, we'd love for you to get in touch! Location: Kings Cross … a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior Service Desk Engineer experience with 1st and 2nd line support. Background in fast-paced tech scale-ups or marketplace environments. Experience in high More ❯

hackajob is collaborating with Checkatrade to connect them with exceptional tech professionals for this role. Senior Service Desk Engineer Looking to join a business going places? Join us at Checkatrade! We have an exciting new opportunity for a Service Desk Engineer to serve as … leadership team on board and an ambitious five-year plan that will see us growing ten-fold. If you're an ITIL-qualified Senior Service Desk Engineer and enjoy a fast-paced tech scale up, we'd love for you to get in touch! Location: Kings Cross … a bonus scheme, access to a smart tech scheme with the latest gadgets and much, much more. What do you need to succeed? Senior Service Desk Engineer experience with 1st and 2nd line support. Experience with Google workspace and Okta is essential for this role. Background in More ❯

IT Service Desk Engineer - 35,000/45,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT service desk engineer to join their team. In this role you will play a vital part … IT Manager, the role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Provide 1st/2nd line support via phone, service desk and in person Troubleshoot Windows OS/applications Good knowledge of Cisco, Meraki, Fortinet networks Experience with Azure, Intune, Active Directory SQL … basic tasks), Hyper V, Rubrik Cyber security tools Assist in rollouts and upgrades across multiple sites Requirements: Proven work experience as a Desktop Support Engineer, Technical Support (Multi-site/enterprise) Good language and communication skills Windows OS, Cisco/Meraki/Fortinet, Azure/Intune Active Directory/ More ❯

the heart of London's transport network, delivering safe, stylish, and reliable journeys. As the capital's leading passenger car, courier, and black taxi service, we take pride in setting industry standards. Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey … should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike. As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport … private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day. About The Role Our 1st Line Service Desk Engineers serve as the initial point of contact for Addison Lee. Supporting the business on a 24/7 shift pattern, they More ❯

Social network you want to login/join with: Network Connectivity Service Desk Engineer, London Client: Six Degrees Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Who We Are Six Degrees is a … to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Service Desk Team is a core team within the business, it’s the first point of contact for our clients, and is heavily involved … in the delivery of timely and effective technical solutions. The core focus of the 2nd Line Network Connectivity Service Desk Engineer will be to take ownership and successfully resolve complex technical incidents and requests logged by clients. This will mean investigating issues, troubleshooting and providing solutions, while More ❯

men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for an IT Service Desk Engineer who will be working with Rich from our IT team. What you will be doing Join our dynamic IT Team … at Charles Tyrwhitt, where you'll play a crucial role in supporting our retail, head office, distribution, and contact centre operations. As an IT Service Desk Engineer, you'll be the friendly face of IT, providing engaging and positive 1st and 2nd line support to all our … colleagues. You'll log, monitor, and update all service desk calls, aiming for first-time resolution whenever possible. You'll identify repeating issues and find the root cause, becoming more than just a call-taker but a problem solver up to the second line. What we are looking More ❯

Service Desk Engineer London £35,000 + Excellent Benefits Hybrid Role 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We re recruiting for a Service Desk Engineer to join a … up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage service desk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is … Required Previous experience in a similar IT support or service desk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days More ❯

Service Desk Engineer – London – £35,000 + Excellent Benefits Hybrid Role | 3 Days Office/2 Days Remote Are you an experienced IT professional looking to take the next step in your career? We’re recruiting for a Service Desk Engineer to join a … up and maintain hardware including laptops, desktops, and mobile devices. Act as an onsite contact for troubleshooting A/V and network infrastructure. Manage service desk tickets, ensuring timely resolution and customer satisfaction. Support IT inductions for new starters and assist with IT-related projects. What Experience is … Required Previous experience in a similar IT support or service desk role (1+ years). Strong knowledge of Windows OS, Microsoft Office, and basic networking concepts. Excellent customer service and troubleshooting skills with the ability to prioritise. Salary & Benefits £35,000 salary , dependent on experience. 27 days More ❯

Social network you want to login/join with: Remote Service Desk Engineer, london (city of london) col-narrow-left Client: Syntax Integration Limited Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 05.05.2025 … Expiry Date: 19.06.2025 col-wide Job Description: Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office More ❯

First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services … hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. More ❯

Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd … Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯

Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd … Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯

Service Desk Engineer 3 month initial contract with high chance of extension £320 - £375 p/d (Inside IR35) IT department within a leading construction engineering business seeking a highly proactive and analytical service desk engineer for an initial 3 month contract (experienced 2nd … Supporting AV products Ideally an understanding of web gateway filtering An understanding of networking concepts including support of VPN’s Experience working on a Service Desk/management and prioritization of ticket queues More ❯

Level 2 Field Support/Service Desk Engineer 6 Month contract initially Based: London - F/T onsite Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to … A progressive organisation where you can really make a difference. We have a great opportunity for a number of Level 2 Field Support/Service Desk Engineers. Key Responsibilities: Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution … of issues for end-users. Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS. Provide in-person support in Head Office locations, including assisting to facilitate hardware requests and ensuring procedures are executed to keep asset management tools up to date. Diagnose and More ❯

take on the challenge of being the go-to problem solver for IT issues? Do you have a passion for delivering top-notch customer service while ensuring technical matters are resolved efficiently? If you're nodding along, then my client has the perfect role for you. My client is … seeking an enthusiastic IT Service Desk Engineer to join their team and make a real impact. As a vital part of the IT department, you'll play a key role in providing exceptional support to learners and staff, ensuring their technical needs are met promptly and effectively. … Role Overview: As an IT Service Desk Engineer, you'll be at the forefront of delivering exceptional IT support. You'll handle support calls with a professional and courteous manner, ensuring each issue is accurately logged and tracked. Your knack for problem-solving will shine as you More ❯

day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and … job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and troubleshooting ability. Strong administration experience with Google for Business, Atlassian, Okta, Jamf, Slack … day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Resolve incidents and service requests based upon standard company best practices, utilizing our internal knowledge where and when needed. Support Coinbase’s SaaS tools, compliance practices, on and More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from … you as we have two positions available . One of the vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you … Central London when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC More ❯

Are you a Second Line IT Support Engineer/Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposure to a wide range of technologies? If you are, we would like to hear from … you as we have two positions available. One of the vacancies is for a solid 2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will … Central London when required. Your key responsibilities will be resolving tickets and supporting the more junior team members. You will need excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC More ❯

Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Join to apply for the 1st Line Service Desk Support Engineer role at Kerv Digital for Digital Transformation Please note: As the role includes visiting customer … the client, the public, liaising with other engineers and assisting with the maintenance of our client’s infrastructure. The position will involve providing onsite desk side support work for our client supporting thin client environments, desktops, servers and network equipment. There may be a requirement to work outside of … systems and procedures as implemented for and on behalf of our customers All About You The position is very much customer facing and customer service skills and good communication skills are essential together with helpdesk experience. Your technical competence will ideally include the following technologies that the support team More ❯

over-50s age inclusive jobs board. Company Description Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve … Job Description The appointed person will be part of the Corporate Technology Team and will play a key role in the transition of the Service Desk within Shawbrook Bank. They will be a technically skilled individual providing support to all staff and associates, related to hardware, software, mobile … devices, and other technology tools and products. They will be responsible for delivering excellent customer service and ensuring positive resolutions. As a senior team member, you will ensure the smooth operation of the team and mentor and train junior members. This is an exciting and varied role where no More ❯

progression with personalised development plans. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. If you're currently in a similar role and looking for the next step in your career, this is an excellent … opportunity. The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Our client has a strong track record in managing system integration projects across various industries, and they are looking for a team player … who is eager to grow and develop with them. Key Responsibilities: Handle Service Desk incident tickets, including acting as an escalation point for complex issues. Follow both customer and internal processes for request tickets to ensure consistency and quality. Visit customer sites to deliver IT Surgery days and More ❯

The person appointed will be part of the Corporate Technology Team and will play a key role in the transition of the Service Desk within Shawbrook Bank. They will be a technically skilled individual providing support to all staff and associates across the business. This support will cover … hardware, software, mobile devices, and other technological tools and products. They will be responsible for delivering excellent customer service and ensuring a positive outcome with every resolution. As a senior team member, you will have responsibilities to ensure the smooth operation of the team, including mentorship and training of … but it is essential that the candidate has strong knowledge of IT Support and systems administration. Customer excellence is crucial, and 5-star customer service skills are key to success in this role. You will be part of the Service Excellence Team, which includes Service Desk More ❯

Job Description Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for … differentiate us from the competition through their deep sector knowledge, they are the life force of our business. We’re looking for a Senior Service Desk Engineer to join our friendly, high-performing frontline team. You’ll be the first point of contact for all IT queries … in user access & offboarding Escalate where needed, and create/optimise processes Core skills you'll bring: Active Directory know-how Great communication & customer service Sharp eye for detail and process accuracy Why Shawbrook? Hybrid working, 27+ days holiday, volunteering days Private medical, pension (8% employer), Digital GP Cycle More ❯

internal staff based across multiple locations. Role Troubleshoot IT hardware & software issues Deliver successful outcomes in line with the associated SLA’s Use of service desk system to log, prioritise and manage support requests Manage user/employee onboarding & offboarding Ensure compliance with existing organisation policies and procedures … passionate about IT Excellent organisation, task prioritisation and time management skills, with the ability to operate independently Experience with Atlassian software (Confluence/JIRA Service Management) Experience with MacOS Experience with VMWare WorkspaceOne & Horizon Understanding of “Modern Desktop” concepts and technologies #J-18808-Ljbffr More ❯