Technology ServiceDeskEngineer Epsom/Hybrid Technology Permanent Full Time Competitive salary, depending on experience 37.5 Hours Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's … patients, members, and customers. We provide you with the support and opportunities to build a rewarding career while making a positive impact on people's lives. As a Technology ServiceDeskEngineer reporting to the ServiceDesk Manager, you will be part of a dynamic team responsible for providing exceptional support services to our organisation. … This role isn't a standard ServiceDesk role just logging tickets, but about using your technical ability to push to automate and streamline the support we deliver to the charity. This is an exciting opportunity to contribute to the revolution of technology support services and enhance the efficiency and productivity of our employees, ultimately improving patient care. More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Graham Rose Recruitment
We are working on behalf of a well-established and growing IT services company to recruit an experienced and highly capable ServiceDeskEngineer . Based in High Wycombe, Buckinghamshire, this is a fantastic opportunity to join a forward-thinking business that values organisation, initiative, and a strong team culture. This role of ServiceDeskEngineer in High Wycombe, Buckinghamshire is ideal for a confident and proactive professional who thrives in a fast-paced environment, enjoys variety, and takes pride in ensuring an office runs smoothly and efficiently. Duties for the role of ServiceDeskEngineer in High Wycombe, Buckinghamshire include: Provide 1st and 2nd line support for a wide … range of IT issues, including hardware, software, networking, and cloud-based services Respond to support tickets via phone, email, and ticketing systems, ensuring timely resolution and excellent customer service Configure and deploy laptops, desktops, mobile devices, and user accounts Maintain and update system documentation and internal knowledge base Assist with onboarding/offboarding, patch management, and general IT administration More ❯
2nd Line Engineer (ServiceDesk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (ServiceDesk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're looking … for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and servicedesk support within a structured and well-supported environment. You'll be … work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve servicedesk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic More ❯
Winnersh, Wokingham, Berkshire, England, United Kingdom
Freightserve
Freightserve recruitment are looking for a IT ServiceDeskEngineer for a well-established IT Company. The role is based in the Winnersh area. ServiceDeskEngineer Role The company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the … role and what is expected from it. About the Department/Team This role will report directly to the ServiceDesk Manager. The ServiceDesk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. We aim to get it right first time, to meet … the expectations of our clients, whilst meeting SLA’s. Responsibilities: The Engineer role encompasses elements of 1st and 2nd line support within their Winnersh office. You will need to be a seasoned and reliable professional with exceptional support skills to independently support customers. Primary Role Responsibilities: Manage and assist with IT service tickets. Independently resolve tickets and support More ❯
Job summary IT ServiceDeskEngineer Our IT Department provides technical support to the Queen Victoria Hospital NHS Foundation Trust.We are looking to appoint an additional team member to our busy Digital Service Desk. You must be able to work as a member of a team, be self-motivated and enthusiastic, with a good understanding of … by visiting the department. You will also play a part in the implementation of projects as directed by the Head of IT. Main duties of the job The IT ServiceDeskEngineer is the first point of contact for QVH staff to assist in troubleshooting IT technical issues. The IT ServiceDeskEngineer will … information is processed in accordance with policies and procedures.Investigates routine enquiries and queries from staff and provides assistance and advice as required. Log and manage IT helpdesk incidents and Service Requests to ensure they have been completed within the specified time based on priority and Service Level Agreements. About us Rated GOOD overall with outstanding care by the More ❯
We are recruiting for two 2nd Line IT ServiceDesk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT ServiceDeskEngineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage - assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical ServiceDeskEngineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online servicedesk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Senior ServiceDeskEngineer, you will provide high-quality support and act as a primary point of support for the Bytes Software Services functions and its staff. You will … more junior members, fostering a collaborative and supportive environment. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online servicedesk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have good knowledge of FreshService and More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT ServiceDeskEngineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week … day remote working per week). Role: As the IT ServiceDeskEngineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the ServiceDesk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks More ❯
Job Title: ServiceDeskEngineer Location: Maidenhead Salary: £28,000 per annum Type: Full-time Permanent We're hiring on behalf of an expanding Managed Service Provider (MSP) based in Maidenhead that is looking for a ServiceDeskEngineer to join their dynamic team. Key Responsibilities: Provide 1st & 2nd line IT support via … the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in IT support, ideally within an MSP environment Full driving licence (site visits required) Strong customer serviceMore ❯
Job Title: ServiceDeskEngineer Location: Maidenhead Salary: £28,000 per annum Type: Full-time | Permanent We’re hiring on behalf of an expanding Managed Service Provider (MSP) based in Maidenhead that is looking for a ServiceDeskEngineer to join their dynamic team. Key Responsibilities: Provide 1st & 2nd line IT support via … the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT support, ideally within an MSP environment Full driving licence (site visits required) Strong customer serviceMore ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Checkatrade
in the future, and putting technology at the heart of its growth? At Checkatrade, we're transforming how homeowners find trusted trades, and we're looking for a Senior ServiceDeskEngineer to play a key role in delivering seamless IT support across our expanding business. Based in our Portsmouth office , this is a hybrid role with … team, supporting our drive to elevate internal capability. Travel to the London office when required to support on-site needs. What You'll Bring Demonstrated experience as a Senior ServiceDeskEngineer , with proven success delivering both 1st and 2nd line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. … skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A proactive, resourceful mindset with a passion for great service and continuous improvement. Why Join Us? Be part of a business that's investing in advanced tools, platforms, and technologies. Work alongside passionate teams across product, engineering, and operations. More ❯
1st Line ServiceDeskEngineer, North London, £32K Nigel Frank are working with a leading business in North London that is investing in its technology function and looking to add a 1st Line ServiceDeskEngineer to the team. This role is a key part of ensuring smooth day-to-day IT operations, supporting … devices. Support mobile device management tools (e.g., Intune or Jamf). Assist with Microsoft 365, Azure Active Directory, and on-premise infrastructure. Monitor and manage tickets through the IT servicedesk system. Provide basic networking support (Wi-Fi, DNS, DHCP, VPN) with training provided. Use remote support tools to deliver effective assistance where needed. Key Experience & Skills: Some More ❯
IT ServiceDeskEngineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team due to continued growth and expansion in customer base … with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a customer focused approach and a commitment to service delivery, as well as a diligent and logical approach to working More ❯
IT ServiceDeskEngineer - Contract Opportunity Location: Portsmouth - 4 days on-site Day Rate: £250/day (Outside IR35) Contract Type: Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring team members receive timely, effective, and More ❯
IT ServiceDeskEngineer - Contract Opportunity Location: Portsmouth - 4 days on-site Day Rate: 250/day (Outside IR35) Contract Type: Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring team members receive timely, effective, and More ❯
note, Optamor, working on behalf of Checkatrade, is handling all applications for this vacancy. Location: Portsmouth 3 Month Contract We have an exciting opportunity for a First Line Support Engineer to serve as the initial point of contact for IT assistance. You'll be passionate about ensuring our team members receive timely, effective, and professional support for their technical … IT support role. Familiarity with Google Workspace & Okta is a plus. Experience in fast-paced tech scale-ups or marketplace environments is desirable. Strong diagnostic and problem-solving skills. Service-oriented with excellent communication skills, comfortable working with all levels of an organization. A proactive and eager-to-learn mindset. About us We're Checkatrade - the UK's leading More ❯