Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Software Services
Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Position Title: ServiceDeskEngineer Reports to (POSITION): Reports to (POSITION): ServiceDesk Team Lead Team: Team: ServiceDesk Department: Department … IT Support PURPOSE OF JOB: As a Technical ServiceDeskEngineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support for all users, both on-site and at remote … experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests More ❯
ServiceDeskEngineer – On-site Our client is urgently looking for an experienced ServiceDeskEngineer to join their team on a permanent basis. Please note, the role is on-site 5 days per week. You will be rewarded with an excellent salary, as … well as a brilliant benefits package including bonus, commission pay, annual leave, pension scheme, on-site parking any many more perks! ServiceDeskEngineer – Key Skills: Microsoft Office Suite and Windows OS – Must First Line Support Incident Management Hardware and Software Troubleshooting Network Support Communication – both internal … and external ServiceDeskEngineer – On-site Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Understanding Recruitment NFP
ServiceDeskEngineer Salary: £34,000 Location: North London/Hybrid Immediate Start We're working with a Social Care provider based in North London who are looking for a ServiceDeskEngineer to join their team for an immediate start! This role will … and state of the art tech to contribute to a great cause and must have experience with the social care or care sector. The ServiceDeskEngineer will be heavily involved with the implementation of key social care systems & take ownership of Technical support across the organisation. … Skills required for the ServiceDeskEngineer are: - Experience working within the care/social care sector - Knowledge of the digital patient systems - Strong Technical background - An expert communicator and have the ability to work with senior stakeholders Infrastructure Engineer/2nd line/3rd line More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT ServiceDesk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT ServiceDesk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration … and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT ServiceDesk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT ServiceDeskMore ❯
ServiceDeskEngineer Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a ServiceDeskEngineer, you ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we re looking for: 1 2 years experience in a servicedesk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Reboot Recruit Ltd
ServiceDeskEngineer – Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a ServiceDeskEngineer, you’ll provide first-line technical … development, and exposure to a broad range of technologies across diverse client environments. What we’re looking for: 1–2 years’ experience in a servicedesk or technical support role, ideally within an MSP environment. Strong troubleshooting and customer service skills Good knowledge of Microsoft 365, Windows More ❯
ServiceDeskEngineer – 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line ServiceDeskEngineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the servicedesk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯
ServiceDeskEngineer – 3rd Line (MSP Environment) Location: Office-based with regular client site visits Salary: Up to £45,000 per annum Driving License Required Spectrum IT has partnered with an award-winning MSP who take pride in their corporate social responsibility and active role in the … strong sense of purpose, regularly giving back through charity work, local engagement, and pro bono services. They are now looking for a 3rd Line ServiceDeskEngineer to join their Technical Operations team. This is a senior role offering variety, autonomy, and the opportunity to support both … line support tickets across infrastructure, networking, and cloud platforms Lead the design and delivery of technical projects Mentor and support junior engineers across the servicedesk Provide expert on-site support to clients as needed Participate in pre-sales meetings to offer technical input alongside account managers Maintain More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
london (west end), south east england, United Kingdom Hybrid / WFH Options
Syntax Integration Limited
Remote ServiceDeskEngineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote ServiceDeskEngineer role involves providing comprehensive IT support, including … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities More ❯
1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯
