18 of 18 Service Desk Engineer Jobs in the South East

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site 30k - 35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯

IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical … support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The … recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to More ❯

A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. SERVICE DESK ENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. What you'll do … As a Service Desk Engineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows … internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the Service Desk runs smoothly. You will also contribute ideas for continuous improvement within the More ❯

Lead Service Desk Engineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead Service Desk Engineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week … in the office whilst occasionally travelling to customer sites when required. Duties of the Lead Service Desk Engineer: Provide second and third line IT support. Lead a team of two IT support engineers, ensuring tickets are being completed in a timely manner and KPI’s/SLA’s are adhered to. Independently manage IT projects. Utilise Microsoft … Defender for security monitoring. Manage Windows Servers, Intune, O365, and Azure infrastructure. Deploy Azure environments. Configure and maintain equipment. Experience required for the Lead Service Desk Engineer: Experience within a managerial/lead IT support role, administering KPI’s and SLA’s. Experience across the Microsoft technology stack – Defender, Intune, M365, Windows servers ect. Previous experience administering More ❯

Role: Service Desk Engineer Support: 1st to 2nd line Location: London Salary Expectations: (£28,000-£35,000) Work Model: Hybrid (Travel sites when needed) The Role Our client is seeking a skilled and motivated Service Desk Engineer to join their dynamic IT team based in the heart of London. This is an excellent opportunity … for an experienced support professional to work in a fast-paced environment with opportunities for growth and development. Excellent training and career progression opportunities. As a Service Desk Engineer, you'll be the first point of contact for IT support queries, providing technical assistance and ensuring smooth day-to-day operations across the organisation's systems and … remote access. Diagnose and resolve hardware, software, and network issues promptly. Escalate complex incidents to higher-level support where necessary. Maintain accurate records of issues and resolutions using the service desk system. Assist with system upgrades, installations, and maintenance tasks. Always deliver excellent customer service and technical expertise. Technical Requirements 2+ years' experience in an MSP setting. More ❯

Service Desk Engineer - Inside IR35 London, UK | Hybrid - 3 days on site 6 months Brief I've partnered with a large organisation within the Financial Services sector during the expansion of their IT Support Team who are looking for an experienced Service Desk Engineer to join on a 6-month basis. If successful, your … responsibilities will be split across Service Desk support, Hardware support, Tech-bar support, and Floor-walking. You'll be supporting users across the entire business, at all levels, including the core trading team to help minimise downtime at every opportunity. The ideal candidate will have a positive approach to work, asking questions and eager to learn with excellent … customer service skills. Key Responsibilities Provide 1st line support for all employees [EMEA] Act as the point of contact for Incidents and Service-Requests for users Answer all calls, emails, and walk-ups at the Tech-bar and Service Desk Manage on/off-boarding processes for employees Hardware Asset Management - Input, update, decommission assets in More ❯

Service Desk Engineer Location : Reading (Onsite) Shift pattern: Monday to Friday (8 hour shifts between between 7am and 7pm) KEY ACCOUNTABILITIES/ROLE PURPOSE This position is the first point of contact for users experiencing technical issues, providing timely and effective resolutions. The role encompasses a broad range of responsibilities, including troubleshooting hardware and software problems, maintaining … user accounts, and assisting with IT-related escalations. The 1st Line IT Support Engineer collaborates closely with the IT team to deliver exceptional support and contribute to the overall objectives, KPIs and SLAs. MAIN DUTIES AND RESPONSIBILITES Provide first-level technical support to end-users via various channels including phone, email, and via live chat Troubleshoot and resolve hardware … accounts, and network connections Document and prioritize user-reported incidents within the ITSM tool Document and prioritize user requests within the ITSM tool Ensure incidents are resolved within agreed service level agreements (SLAs) and escalate when necessary Ensure requests are completed within agreed service level agreements (SLAs) and escalate when necessary Identify knowledge gaps and flag them Updating More ❯

a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating ‘self … help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality More ❯

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed Service Provider team based in … the Reigate area. This is a hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point for the 1st/2nd line teams, resolve complex technical issues, and contribute to continuous service improvement. This … working with a wide range of technologies. Key Responsibilities Provide high-level technical support across Windows, Microsoft 365, networking, and cloud environments Act as an escalation point for junior service desk engineers Manage and resolve complex incidents and service requests within agreed SLAs Support client onboarding, migrations, and project delivery tasks Monitor, maintain, and troubleshoot client infrastructure More ❯

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or education focused MSP. The … ideal candidate will also have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational … MSP team to provide seamless support across multiple sites. Provide on-site support at educational locations in the Reigate area. Maintain accurate documentation and asset records. Deliver excellent customer service to users with varied technical abilities. Essential Requirements Minimum 2 years' experience in a 2nd Line Service Desk or similar technical support role. Experience working in education More ❯

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of … strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line … IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. More ❯

Join a Leading IT Solutions Provider as a Service Desk Engineer! Location: Horsham (Must be a driver with your own transport) Salary: £30,000 - £35,000 DOE Hours: Monday – Friday, 09:00 – 17:30 About: Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated … team and grow your career in a supportive environment that prioritises your development. About the Role: As a Service Desk Engineer , you’ll play a vital role in supporting clients, ensuring smooth IT operations, and helping to drive their continued success. What You’ll Do: Act as the first point of contact on the Service Desk More ❯

Freightserve recruitment are looking for a Service Desk Engineer for a well-established IT Company. The role is based in Stansted, Essex. The Company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the role and what is expected from it. About the … Department/Team: This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. They aim to get it right first time, to meet the expectations of their clients, whilst meeting SLA’s. … Responsibilities: The Engineer role encompasses elements of 1st and 2nd line support. You will need to be a seasoned and reliable professional with exceptional support skills to independently support their customer. Primary Role Responsibilities: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. High level of technical knowledge in areas key More ❯

3rd Line Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: MondayFriday, 8am5pm Salary: £45,000£55,000 DOE Contract: Permanent Join Our Team as a 3rd Line Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rd Line Engineer or … infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating closely with colleagues to deliver a seamless service experience. Managing your own workload, solving problems efficiently, and working to meet team KPIs. Helping to improve internal processes and documentation as we grow. What Youll Bring A degree More ❯

Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed Service Provider team based in More ❯

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or education focused MSP click More ❯

Service Desk Shift Engineer x3 (24/7 Shift) - WokinghamWorking Pattern: 24×7 shift rotation (including days and nights) £40,000 - £45,000 + shift allowance + perm benefits We're looking for a motivated and capable Service Desk Engineer to join a dedicated Command Centre team supporting a major client. This role is … internal and third-party support teams to resolve issues Follow documented security and operational procedures Contribute to meeting SLA and KPI targets Create and maintain clear operational documentation Identify service risks, issues, and opportunities to improve processes Support knowledge sharing across the team What You'll Bring Experience working in an IT infrastructure or service desk environment More ❯

Great opportunity for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a commercial … systems MS Teams and SharePoint Online Apple products A starting salary in the region of £28000 to £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯