8 of 8 Service Desk Engineer Jobs in the South East

Overview of the role We are recruiting for a 1st Line IT Service Desk Engineer due to an internal promotion. This role will be joining our 1st Line IT team which is made up of 7 engineers including the team leader, the IT Service Desk … needed. You will need to have a good experience of communicating with third parties and customers via email and the phone whilst achieving our Service Level Agreements with our customers. What we can provide you is a progressive work environment, where you will be working with new technologies. An … internal mentoring system with real progression opportunities, youre not a number but an integral part of the Service Desk Team. Here at Tailor Made Technologies we pride ourselves on our culture, we have a friendly work environment with an active Social Committee who run internal competitions, evenings out more »

Role : Service Desk Engineer Location : Southampton Salary : £26,000 - £28,000 We are now recruiting a TOP MSP in Southampton currently experiencing rapid growth! They are looking for a Service Desk Engineer to join their talented Team of Engineers. In this role you will … working in a fast-paced and highly technical environment and will progress and develop both internally and technically very quickly. If you are a Service Desk Engineer looking for a role with ample progression and growth opportunities to infrastructure, Projects and Technical Consultancy - this is the role more »

Service Desk Engineer Amersham/Hybrid (3-4 days Office based) Up to £28,000 + Benefits About the Company: Our client provides end to end digital enablement services, specializing in the delivery of managed and professional services within Four key sectors. Construction, Retail & Hospitality, SME and … Monitoring and Management) tools to continually monitor and manage problems as they arise and/or proactively prevent problems arising, working together with the service desk and NOC team. To assist with installs, moves, and changes. Physically building, configure, installing or repairing IT services and solutions. Provision cloud … based services by utilizing various vendor cloud portals. Provide Support for O365 environment – Office/SharePoint/Intune etc. Log all incidents in the Service Desk system as required/directed and follow ITIL based service desk procedures and processes. Take ownership of client incidents and more »

Role: Service Desk Engineer Location: Shrivenham (Fully On-Site) Working Arrangement: Shift-Based (including Nights, Weekends and Bank Holidays) Salary: £26,000 - £30,000 (with rotational shift allowance) Network IT are looking for a Service Desk Engineer to join our clients prestigious 24/… work on a rotational shift pattern, including nights, weekends, and public holidays, to ensure IT systems run optimally around the clock. Role As a Service Desk Support Engineer, you'll be the first point of contact for all IT-related inquiries and incidents, ensuring minimal downtime for … in the ticketing system. Develop knowledge base articles and user guides for improved troubleshooting. Monitor system alerts and perform routine checks to maintain IT service performance. Collaborate with other teams to resolve complex issues. Ensure compliance with IT service management best practices, including SLAs and ITIL guidelines. What more »

Service Desk Engineer Maidenhead/Newbury (office based) £24,000 - £27,000 + Company benefits About the Company: Our client was formed in 2010 offering a boutique IT & Communications service. Customer needs are listened to & understood rather than the ‘sheep dip’ approach to service delivery adopted … they arise and/or proactively prevent problems arising Assist with setting up and resolving issues with customer equipment. Log all incidents in the Service Desk system as required/directed and follow procedures and processes. Take ownership of client incidents and be proactive when dealing with them. … a solid understanding of their business needs and issues. Consistently document knowledgebase with client information and fixes. Working within the guidelines of client specific service level agreements and objectives. The Candidate: 1-2 years’ experience on a Service Desk or a similar role within an IT support more »

Service Desk Engineer Maidenhead/Newbury (office based) £24,000 - £27,000 + Company benefits About the Company: Our client was formed in 2010 offering a boutique IT & Communications service. Customer needs are listened to & understood rather than the ‘sheep dip’ approach to service delivery adopted … they arise and/or proactively prevent problems arising Assist with setting up and resolving issues with customer equipment. Log all incidents in the Service Desk system as required/directed and follow procedures and processes. Take ownership of client incidents and be proactive when dealing with them. … a solid understanding of their business needs and issues. Consistently document knowledgebase with client information and fixes. Working within the guidelines of client specific service level agreements and objectives. The Candidate: 1-2 years’ experience on a Service Desk or a similar role within an IT support more »

embarking on a major digital transformation. As part of this business-critical transformation, there is a new role within the IT department, the Senior Service Desk Engineer will join a high-performing IT support function supporting existing IT solutions and new IT solutions as they are rolled … Responsibilities Troubleshooting end-user devices and applications. Ensure that IT issues & faults reported to the IT team are resolved quickly, meeting the department’s service level targets and minimising disruption to business-critical systems. Mentor and lead junior members of the team. Update the Service Desk tool … detailing progress on the tasks for the end user and other team members. Log tickets using the Service Desk ticketing tool. Resolve complex hardware/software problems – laptop/desktop builds. Support and troubleshoot Office 365 Suite & Microsoft Business Central. Provide EUC support – Intune/Citrix/Entra more »

Service Desk Support Engineer £26,000 - £30,000 + Benefits 15 Mins from Centre of Swindon UK Citizenship is required to be eligible for this position due to the sensitive nature of the customers business and data. We are seeking a proactive customer-focused Service Desk Support Engineer to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day or … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritize and escalate more »