5 of 5 Service Desk Manager Jobs in London

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency ...

Service Desk Manager London - (4 days On-site, Friday WFH) £50,000 - £65,000 + 25 Days Holiday + Career Progression + Pension Are you an experienced Service Desk Manager from an IT Managed Service Provider environment looking for a pivotal leadership role … where you can shape the future of a growing service operation, develop high-performing teams, improve processes, and have a direct impact on client satisfaction and business success? This is a fantastic opportunity to join a growing and ambitious business where the Service Desk sits ...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This … fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery ...

solutions, supporting a broad client base across sectors. As the business continues to expand its managed services offering, they're looking for an experienced Service Desk Manager to take ownership of the day-to-day running of the service desk function and drive continuous improvement … service delivery. This is a hands-on leadership role for someone who enjoys building high-performing teams, owning SLAs and KPIs, and being the escalation point when things get tricky. This role is about service desk leadership, technical credibility and client-facing accountability, regardless of which technology ...

Technical Service Desk Controller Location: London (Hybrid) Salary: £38,000 Reports to: Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We're looking … experienced Technical Service Desk Controller to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head ...