15 of 15 Service Desk Manager Jobs in England

Service Delivery Manager/IT Service Desk Manager A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager t to join our leading law firm on a permanent basis. IT Service Delivery Manager/IT Service Desk Manager Responsibilities and Duties: * Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance. * Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous ...

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, Permanent The Opportunity We are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based onsite in Bedford with regular travel to our London office. This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team … with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk ...

.Job Title: Service Desk Manager Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're someone who enjoys bringing structure to a busy team, supporting people day to day and making sure … customers receive a consistent level of service, this could be a great next step. We're working with a growing MSP in Sheffield who are looking for a Service Desk Manager to take responsibility for the performance and development of their support team. ...

Service Desk Manager Remote options available - EMEA travel required The successful candidate will play a pivotal role in managing a fast-paced Shared Services IT Infrastructure operation across EMEA. This is a highly visible position within the organization — one that requires both technical expertise and strong people … leadership. You will directly oversee local support team leaders and their teams across multiple EMEA branch offices, ensuring consistent service excellence while driving best practices and process standardization across regions. The role involves regular and sometimes significant travel within EMEA and offers the opportunity to make a tangible impact ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong … management, clear performance and reporting, and continuous improvement across incidents, requests, and user support. What you'll be doing Leading a service desk team, ensuring effective triage and resolution of incidents and requests Owning service performance, including SLAs, KPIs, quality, and customer experience measures Managing workflows, rota ...

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, Permanent The Opportunity We are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based onsite in Bedford with regular travel to our London office click apply for full job details ...

Security Service Manager (Operations Manager/Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/SSAIB, etc) **OVERVIEW of Security Systems Service Managers role To manage service engineers stock and levels of spares minor works quotations the service of intruder alarm, cctv and access control work and standards to NSI/NACOSS engineers performance Subcontractors available workload (working ...

Service Desk Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join us as our next Service Desk Manager and lead … Services team, ensuring rapid incident resolution, exceptional customer experiences, and a culture of continuous improvement. Youll lead and develop a high-performing team, enhance service processes, and collaborate closely with internal and external stakeholders to keep our systems and customers running smoothly. If youre an experienced support leader with ...

Service Desk Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join us as our next Service Desk Manager and lead ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their … service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their … service across the group. The role is 4 days on site your main location will be Newcastle click apply for full job details ...

Service Desk ManagerBarnsley – 100% site basedCompetitive salary & benefits Elevation Tech & Transformation are working with a prestigious organisation in Barnsley to recruit a hands-on Support Desk Manager. Reporting to the Head of IT, this role combines team leadership (circa 35%) with active involvement in technical support, escalations … escalation point for complex issues Manage ticket queues and SLA performance Remain hands-on across day-to-day support Drive improvements in process and service delivery What We’re Looking For Demonstrable experience in a Team Lead/Supervisory IT support role Strong background in service desk ...