Role: ITIL ServiceDeskManager - (up to 12-month temporary contract) Location: Bournemouth Salary: 36,000 - 40,000 DOE Holt Recruitment are working with a client in Bournemouth to recruit a ITIL ServiceDeskManager on a 12-month FTC contract. The servicedeskmanager needs to regularly inform and advise senior management about servicedesk issues and concerns associated with those issues. Similarly, the servicedeskmanager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve … team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 ServiceDesk Agents. What do you need as a ServiceDeskManager? SQL or MySQL any PHP Knowledge of cloud-based More ❯
Role: ITIL ServiceDeskManager - (up to 12-month temporary contract) Location: Bournemouth Salary: £36,000 - £40,000 DOE Holt Recruitment are working with a client in Bournemouth to recruit a ITIL ServiceDeskManager on a 12-month FTC contract. The servicedeskmanager needs to regularly inform and advise senior management about servicedesk issues and concerns associated with those issues. Similarly, the servicedeskmanager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve … team and to manage people effectively aligned to ITIL framework. This includes the ability to coach and develop the team, especially the Level 1 ServiceDesk Agents. What do you need as a ServiceDeskManager? SQL or MySQL any PHP Knowledge of cloud-based More ❯
ServiceDesk/Incident Manager Target Start Date: ASAP Target End Date: 31/03/2026 Rate: DAY £480 Inside per day Location of role: Corsham , Fully on site Clearance Required: SC OR DV Working Pattern (Mon-Fri, Shifts, on-call): MON-FRI We are seeking … an experienced ServiceDeskManager to lead a well-established Level 4 ServiceDesk .This position is for an experienced and well-versed ServiceDeskManager with extensive knowledge of the Incident and Major Incident Lifecyle. You will have oversight of a … tier of incident support to an Operational focussed user base. Within this role it will be your job to enhance the reputation of this ServiceDesk to the wider community, including the development of best processes, practices and procedures in line with the Customer's Incident Management Strategy More ❯