25 of 25 Service Desk Support Analyst Jobs in the UK excluding London

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong … skills and a full driving licence. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with … some 2nd Line IT Support experience to join the Business Systems team of a leading international organisation. The role will involve delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong ...

Bell Integration is seeking a Service Desk Analyst to join the 24/7 Service Desk in Portsmouth. You will handle 1st line IT support across all services, triage requests, and drive timely resolutions within defined SLAs. You will work in a fast-paced … environment, liaising with users, internal teams and vendors to ensure excellent customer service and continuous service improvement. Training is provided during initial weeks. #J-18808-Ljbffr ...

Action for Children is hiring a Service Desk Analyst to support staff at our Watford offices on a hybrid basis. You will provide professional technical assistance via face-to-face, phone, ticketing and email channels, helping colleagues and partner organisations resolve incidents and requests. The role … requires strong communication, organisational skills and prior service desk experience in a Microsoft environment, with a customer-focused mindset and a collaborative approach to problem solving. #J-18808-Ljbffr ...

Verra Mobility in the United Kingdom is seeking a Service Desk Analyst to provide first and second line IT support to our UK Operations team and colleagues across the international business. You’ll own the issues people bring to the service desk and work ...

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high … performing Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr ...

Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements … chance to contribute to a busy service desk while delivering excellent customer service. We value integrity, care and quality in our people. #J-18808-Ljbffr ...

leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents … ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications. This contract role offers a diverse work environment. #J-18808-Ljbffr ...

leading IT services company in Edinburgh is seeking a Level 2 Service Desk Analyst to support clients and ensure excellent IT service. This role involves troubleshooting across Microsoft 365 and Azure environments, providing high-quality technical support, and collaborating with a dedicated team to resolve ...

Saffron Building Society is seeking an IT Support Analyst to join our Service Delivery Team. You’ll help colleagues with application issues, software, access and hardware, and keep tickets moving from logging to resolution. You’ll monitor business apps, alerts and tasks, perform safe changes to system ...

Unicard Limited in Poole is seeking a Service Desk Analyst to monitor service performance, coordinate with cross-functional teams and report on service delivery. You will apply ITIL best practices for service transitions, onboarding and stakeholder engagement, with a proactive approach to risk mitigation ...

Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelling to Blue Cross sites as needed. ...

Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents and guide end users. ...

Version 1’s ASPIRE Global Service Centre is recruiting an experienced L1/L2 IT Service Desk Analyst to deliver frontline IT support for Microsoft 365, Windows, Active Directory, Azure and AWS environments. You’ll resolve incidents via ServiceNow and work with cloud, infrastructure ...

Creative ITC is seeking a Service Desk Analyst to provide top-tier IT support from Milton Keynes. You will triage tickets, resolve end-user issues, and maintain SLAs while delivering exceptional customer service. You will log incidents, document resolutions, and collaborate with IT teams to improve ...

Group is hiring for an IT Service Desk role in Wisbech to support end-user devices, software, and IT services. You will log incidents, assign requests, and assist in maintaining security and efficiency across business systems. The ideal candidate has prior IT service desk experience ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support colleagues across office, remote ...

Technology is seeking a Service Desk Analyst in Farnborough onsite five days a week. You will be the first point of contact, delivering Level 1 and Level 2 IT support across the organization, diagnosing and resolving incidents and requests while adhering to SLAs. The role requires … meet UK security requirements and right to work in the UK; you will work in an ITIL-aligned environment, contribute to knowledge base, and support major incident processes. #J-18808-Ljbffr ...

Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands … support experience, learn to resolve technical issues, and help staff make the most of digital tools and services, while benefiting from generous leave and a final salary pension. #J-18808-Ljbffr ...

Group is seeking an IT Service Desk Analyst in Doncaster. You will be the first point of contact for technical support, helping colleagues stay connected with a focus on first-time resolution. The role is office-based, 8 am–6 pm, Monday to Friday, with occasional ...

Netrio, a leading MSP based in Belfast, UK, seeks a Service Desk Analyst to be the frontline for client IT requests, resolving issues with speed and accuracy and driving high customer satisfaction. You will log, troubleshoot, escalate when necessary, and collaborate with engineers to support ...

Sage City in Newcastle upon Tyne seeks an IT Support professional to provide frontline technical assistance across business applications, Microsoft 365, identity services and endpoint devices. You will work with cross-functional teams to resolve issues, document troubleshooting steps, and help maintain a high-quality colleague experience. The role … focuses on first-line support with some Tier 2 activities, contributing to continuous improvement projects and ensuring issues are escalated when #J-18808-Ljbffr ...

Héroux-Devtek, a leading aerospace manufacturer, is seeking an IT Technician for our Runcorn site. You will provide first-line IT support across hardware, software, network and system issues to keep the production environment running smoothly. The role offers exposure to Microsoft environments, end-user support, asset management ...