15 of 15 Service Desk Support Jobs in the UK excluding London

Senior Service Desk Specialist Reference: PC0126-1M2 Salary: £30,000 – £32,000 + Skill Development, Career Progression & Benefits Location: Manchester, M16 Working Pattern: Monday – Friday | Hybrid Role New Year. New Career. Lead People. Deliver Excellence. Are you an experienced Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer who thrives in a people-focused leadership role , enjoys coaching and mentoring , and still loves being hands-on technically? We’re looking for someone who can balance technical expertise with soft management skills , acting as a role model on the Service ...

Service Desk Support Manager (MSP Experience advantageous!) – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer experience and guiding technical teams this is the perfect opportunity! The Role As the Service Desk Lead, you will take ownership ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. … must be eligible to become SC Cleared . As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive ...

Line Support/Service Desk Analyst/IT Support – Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following … Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability ...

Technical Support Team Leader - MSP, ITIL, Service Desk Management Birmingham (Hybrid - 3 days in office) £40,000 - £50,000 + Benefits A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. As Technical Support Team Leader , you will report ...

Service Desk Analyst (1st Line Support) Location: Guildford Contract: 12 months The Role We are looking for a customer-focused 1st Line IT Service Desk Analyst to join our IT team, providing front-line technical support to internal users across multiple sites. You will … first point of contact for IT-related incidents and service requests, ensuring issues are logged accurately, investigated efficiently, and either resolved or escalated in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT support, handling incidents ...

Role We`re looking for a new Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire. In this role, you will be the `face and voice` of our Technology department you will be at the forefront of meeting all our colleagues needs and requirements. … will be managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.Our customers are our primary focus, and you will be a major part in ensuring that their Technology needs are met, so they can make sure their customers ...

Service Desk Associate/IT Support Mansfield, hybrid – 1 day per fortnight in the office for meetings etc Basic £26,000 - £28,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 4 “on-call” weekends Overview: The Service Desk Associate role provides … technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved or escalated. The role includes working with end users, customer based IT teams and assisting with ...

environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across … resolving a wide range of technical issues-whether it's a laptop glitch, a mobile device hiccup, or a software snag. You'll support tools like Microsoft 365, Windows 11, and Android, and tackle everything from hardware troubleshooting to network connectivity challenges. But this role is more than just ...

title: Service Desk Analyst Leeds Salary: £25-£26 + Skill development & Career Progression + Benefits Location: Leeds, WF19 1st- 2nd Line Support/Service Desk Analyst/IT Support - Based in Leeds- Mon - Fri needed to provide end user support, hybrid currently click ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across … experience is important, as the work involves juggling tickets, priorities, and SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft ...

Support Analyst/IT Support Specialist Are you a hands-on IT Support professional who enjoys variety, problem-solving, and being at the heart of a growing business's digital journey? This is a fantastic opportunity to join a well-established, global organisation where IT plays … collaborative IT team, supporting users across the business while working with modern systems, exciting projects, and new technology rollouts. The Role As an IT Support Analyst, you'll provide first-class technical support to end users, ensuring systems run smoothly and colleagues feel confident using technology. Your responsibilities ...

There’s plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard … your base salary). Then there’s a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across ...

announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing ...