1 to 25 of 54 Service Desk Support Jobs in the UK excluding London

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager . The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring a responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting … skills and a full driving licence. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced ...

Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some … Line IT Support experience to join the Business Systems team of a leading international organisation. The role will involve delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through ...

Line IT Support/Service Desk Engineer Contract Opportunities | Belfast/Northern Ireland | £180-£220 per day Are you an experienced 2nd Line IT Support Engineer or Service Desk Engineer looking for your next contract opportunity? I'm keen to speak with IT Support Engineers, 2nd Line Support Engineers and Service Desk professionals across Northern Ireland who are open to contract work, particularly those with experience supporting Microsoft environments and business‐critical IT services. I'm interested in connecting with both immediately available contractors and people who may be considering ...

Customer Support, Strategic Service Desk As a member of the Customer Support - Service Desk Team, you will work alongside other experienced Agents to handle all EMEA customers who reach out to Fluke for calibration or repair of their units. You will serve … connection between our customers and our Service Technicians and Logistics teams based in our Labs in Eindhoven (NL), Cologne (DE), and Norwich (UK). Your working day will start between 7:30 and 9am, according to your needs. Along with the rest of the team, you will be responsible ...

analytics and monitoring of transport fleets. By applying ourexpertise, we deliver real benefits and pioneer a better future . Purpose of the Role To support the organisation through Business Technology Operations. Scopeof Role Operate theService Desk, being the 1 st technicalpoint of contact for the user community Working … within the Business Technology team to deliver the best experience for the end-users Principal Accountabilities Handle incoming technical support though the Service Desk system and walk-ins to the Tech Bar, and manage the support requests Provisionand decommission user devices and provide induction ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting ...

Bell Integration is seeking a Service Desk Analyst to join the 24/7 Service Desk in Portsmouth. You will handle 1st line IT support across all services, triage requests, and drive timely resolutions within defined SLAs. You will work in a fast-paced environment … liaising with users, internal teams and vendors to ensure excellent customer service and continuous service improvement. Training is provided during initial weeks. #J-18808-Ljbffr ...

Schuh is seeking a proactive Service Desk Analyst to join our Enterprise Service Desk at the Livingston Head Office. You will act as an internal escalation point for third-party support, coordinate investigations and help drive service improvements across the support model. Responsibilities … include hardware and software support across Windows, macOS, and mobile platforms, plus on-call rota participation. The role offers hybrid working options and requires travel to Livingston daily. #J-18808-Ljbffr ...

Action for Children is hiring a Service Desk Analyst to support staff at our Watford offices on a hybrid basis. You will provide professional technical assistance via face-to-face, phone, ticketing and email channels, helping colleagues and partner organisations resolve incidents and requests. The role requires … strong communication, organisational skills and prior service desk experience in a Microsoft environment, with a customer-focused mindset and a collaborative approach to problem solving. #J-18808-Ljbffr ...

leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents … ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications. This contract role offers a diverse work environment. #J-18808-Ljbffr ...

Group is hiring for an IT Service Desk role in Wisbech to support end-user devices, software, and IT services. You will log incidents, assign requests, and assist in maintaining security and efficiency across business systems. The ideal candidate has prior IT service desk experience ...

Verra Mobility in the United Kingdom is seeking a Service Desk Analyst to provide first and second line IT support to our UK Operations team and colleagues across the international business. You’ll own the issues people bring to the service desk and work alongside ...

seeking a 1st line IT Service Desk analyst to provide remote support to internal and external customers in the UK. You will log incidents, perform initial analysis, and communicate progress while maintaining high customer satisfaction. Ideal candidates will have 2 years of remote IT service desk ...

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high-performing … Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr ...

Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements and a chance … contribute to a busy service desk while delivering excellent customer service. We value integrity, care and quality in our people. #J-18808-Ljbffr ...

Zenzero Solutions Ltd in Leeds is seeking a Senior Service Desk Engineer to resolve technically challenging, time-sensitive, and VIP tickets while meeting KPIs and SLAs. You will coach and mentor junior engineers, deputise for the Service Desk Team Leader, and communicate with customers professionally, logging ...

PHOENIX Medical Supplies Ltd. in the UK is seeking a 1st Line Technical Support specialist in Runcorn to join the IT service desk during standard hours. You will be the first point of contact, handling incidents, requests and access management within ITIL-guided processes. You will develop … workarounds, update the CMDB, contribute to Continuous Service Improvement, and support platform patching. The role requires strong customer service, problem solving, and knowledge of Windows Server, Active #J-18808-Ljbffr ...

Unknown is seeking an experienced 1st line IT Support Executive to support Senior Partners and Managers in Bournemouth, UK. You will handle a varied workload, provide 1st line service desk assistance and help publish user guides. You will work with Active Directory, Office 365 and SharePoint ...

Positive Solutions Limited is seeking a Service Desk Analyst to provide first-line IT support and excellent customer service across the organisation. You will log, diagnose, and resolve incidents, escalate when necessary, and contribute to compliance with ISO 27001 and ISO 9001. Located in Chorley … role emphasizes strong communication, customer-centric service, and teamwork within a growing IT function that supports pharmacies and care homes nationwide. #J-18808-Ljbffr ...

Unicard Limited in Poole is seeking a Service Desk Analyst to monitor service performance, coordinate with cross-functional teams and report on service delivery. You will apply ITIL best practices for service transitions, onboarding and stakeholder engagement, with a proactive approach to risk mitigation ...

leading IT services company in Edinburgh is seeking a Level 2 Service Desk Analyst to support clients and ensure excellent IT service. This role involves troubleshooting across Microsoft 365 and Azure environments, providing high-quality technical support, and collaborating with a dedicated team to resolve issues. ...

James Fisher and Sons plc is seeking a Service Desk Analyst to provide frontline IT support from Knutsford. You will resolve incidents, log and track tickets, and escalate complex issues while maintaining high customer service standards. You will work within a collaborative IT and Service Management team, gaining exposure to Microsoft 365, endpoint management, identity and cloud technologies and contribute to continuous service improvements. #J-18808-Ljbffr ...

Bucks Fire Service Desk seeks an ICT support professional to keep day-to-day services running smoothly. You will be the go‐to for user issues, handling a mix of hardware, software, and network problems and providing timely, informative updates to users. You will ...