1 Service Desk Support Jobs in London

global technology team, you will be responsible for managing the Helpdesk teams in both the UK and Europe, ensuring a seamless delivery of customer service excellence in a financially regulated environment. Your primary objective will be to understand the business needs thoroughly and provide technical guidance to empower our … in a hybrid work environment, alongside expertise in diagnostic utilities and troubleshooting. Strong leadership capabilities with a proven track record in SLAs, KPIs, and Service Desk deliverables. Budget forecasting and management skills, including vendor coordination. In-office presence required, with a minimum of 4 days per week and more »