2 of 2 Service Desk Support Jobs in London

ITS Support Manager, Global Service Desk (GSD) At Amazon, we strive to be Earth's most customer-centric company where we can find and discover anything we want to buy online. We hire the world's brightest minds, offering them an environment in which one can relentlessly … business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun. Amazon's IT Services Support team provides highly-available IT support for Amazon employees worldwide. We provide support for all used client applications, operating systems, email, VPN … group of leaders to define the priorities and track the metrics and key performance indicators within the organization as a whole. You will hold service owners accountable to resolve issues on behalf of your customers. Key job responsibilities Responsibilities include: • Leading a team of Support Engineers. Recognizing inefficiency More ❯

IT Services Support Specialist, IT Services Global Service Desk (GSD) Job ID: Amazon UK Services Ltd. Amazon's IT Services Support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support … online requests on behalf of Amazon employees worldwide. Candidates who are successful will be required to work on a rotational schedule. The successful IT Support Technician will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures … this can change as per business requirements. You will be required to attend meetings within the Edinburgh office. Key job responsibilities Provides comprehensive technical support to Amazon Corporate employees worldwide. Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely More ❯