1 Service Desk Support Jobs in Scotland

Service Desk Support/Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working … with them and your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous service desk/helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have … available for jobs Answering phone calls, taking messages and connecting calls to the proper people Day-to-day use of CRM system Oversees helpdesk support operations Reporting updates of jobs to senior management Generating reports This is a fantastic opening with a great company who provide industry leading products more »