2 of 2 Service Desk Support Jobs in the Thames Valley

currently recruiting for a Service Desk Support Specialist working within a rapidly expanding Audio-Visual company based in Maidenhead. Our ideal candidate will have strong customer service experience with clear communication, experience with ticket logging, good admin skills, and a passion for technology, ideally with … support experience. Training will be offered to cover the AV element of the role. IT certifications would be beneficial. This role is office-based. Service Desk Support Specialist Brief Overview of Role: Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio ...

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role that takes your technical support career to the next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. Day to day, you'll diagnose and resolve issues across devices, user accounts ...