1 of 1 Service Desk Support Jobs in the Thames Valley

Excellent opportunity for an experienced Service Desk Support Specialist to join our our Client's expanding team £33,000 - £38,000 +benefits. About the Role Responsible for inbound fault ticketing and the direction of the helpdesk function for Audio Visual equipment for various job sites. Oversee internal IT systems and assets, assists with upgrades and fixes. Preparation … of project installation to ensure all required items are configured correctly. Responsibilities Deployment and management of company IT hardware & software. Call logging/ticketing/1st and 2nd line support within their SLA. Supporting and troubleshooting a wide variety of AV software and hardware. Communicating with customers and site contacts. Reporting - new reporting options. Work with Microsoft-powered devices More ❯