11 of 11 1st Line Support Jobs in the Thames Valley

IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your … the first point of contact for IT support-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and maintain IT equipment such as mobile devices, printers, and desktop systems Assist … deployments, and system maintenance Occasionally travel to other supported UK sites to provide in-person support What We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/ More ❯

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical support that keeps the business running smoothly. … well-established IT department, you'll work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft 365 applications. Learning and … Monday to Friday, with a one-hour lunch break (between 12pm and 2pm). Occasional travel to other UK sites may be required, including overnight stays. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary of £30,000 25 days holiday (plus bank holidays) Optional membership of the company pension More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. Primary Duties … 1st-line user support request response and instruction: in person, via phone, email and remote access, in office and client premises. *Troubleshooting and resolution - hardware repairs and upgrades; operating systems and software installation, update and configuration: data backup and recovery; malware etc detection and removal; and *System administration, monitoring and management: install and maintain desktops … Qualifications: *5 GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some More ❯

first point of contact in IT support – solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1st Line Support , who will be required to work on a short term contract basis until January 2026, full time on site in Reading . Role … Purpose: Provide essential first-line IT support to global end-users via ServiceNow. Ensure efficient incident and request resolution, escalating where needed. Support proactive engagement activities (Tech Bar sessions, Tech Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. … in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Desk Analyst/1st Line Support looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking More ❯

first point of contact in IT support – solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1st Line Support , who will be required to work on a short term contract basis until January 2026, full time on site in Reading . Role … Purpose: Provide essential first-line IT support to global end-users via ServiceNow. Ensure efficient incident and request resolution, escalating where needed. Support proactive engagement activities (Tech Bar sessions, Tech Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. … in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Service Desk Analyst/1st Line Support looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking More ❯

Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £25-35K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: To provide the highest standard of technical support to our clients, in a timely and competent manner. To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively click apply More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

first point of contact in IT support - solving problems and keeping users connected across the globe. Our Client has a requirement for a Service Desk Analyst/1st Line Support , who will be required to work on a short term contract basis until January 2026, full time on site in Reading click apply More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯

with customers, and making a real impact, this could be the perfect next step for you. 🔧 What You’ll Do In this customer-facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles (AD, DNS, DHCP). Maintaining and troubleshooting … end-user devices: laptops, mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. 🌟 What You Bring We’re looking for someone who More ❯