IT 1stLine SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1stLine IT Support Technician to join a friendly and collaborative IT team, where your … the first point of contact for IT support-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1stlinesupport for hardware, software, email, and network-related issues Set up and maintain IT equipment such as mobile devices, printers, and desktop systems Assist … deployments, and system maintenance Occasionally travel to other supported UK sites to provide in-person support What We're Looking For Minimum 3 years' experience in a 1stlinesupport role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/ More ❯
A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1stLine IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical support that keeps the business running smoothly. … well-established IT department, you'll work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1stLinesupport to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft 365 applications. Learning and … Monday to Friday, with a one-hour lunch break (between 12pm and 2pm). Occasional travel to other UK sites may be required, including overnight stays. Rewards As a 1stLine IT Support Assistant, you will receive: A starting salary of £30,000 25 days holiday (plus bank holidays) Optional membership of the company pension More ❯
across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland. The role As a First Contact Resolution Engineer, you are a cut above the typical 1stLine Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1stLine, FCR, 2nd Line … on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team. This role is pitched at a level where engineers should be able … on the progression of their tickets Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion Supporting the progression of 1stLine/Apprentice engineers within the team Essential Qualities: Experience in supporting; Device Troubleshooting (PC/Laptop/MAC/Mobile) Active Directory/Exchange/Group More ❯
across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland. The role As a First Contact Resolution Engineer, you are a cut above the typical 1stLine Engineer. Working from our Milton Keynes HQ, you will be part of a blended team of experienced engineers (1stLine, FCR, 2nd Line … on technical issues, as you look to grow your skills and learn more about the varied environments and technologies you will be supporting. You will receive training to support your growth, with a view to progression as you increase your knowledge and standing within the team. This role is pitched at a level where engineers should be able … on the progression of their tickets Accountable for your own personal ticket queue, ensuring that all tickets are updated and closed in a timely fashion Supporting the progression of 1stLine/Apprentice engineers within the team Essential Qualities: Experience in supporting; Device Troubleshooting (PC/Laptop/MAC/Mobile) Active Directory/Exchange/Group More ❯
