3 of 3 1st Line Support Jobs in the Thames Valley

large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical … work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk … plan Flexible and hybrid working What experience does the Support Analyst/Service Desk Analyst need? Some prior commercial experience in a 1st line Service Desk role or similar Ideally, some experience with an ITSM platform such as Freshservice, ServiceNow, Jira Service Management, etc. Basic ...

Customer Service Administrator/Basic First-Line Support & Troubleshooting Worminghall, Aylesbury - office based, 28,000 - 30,000 - strong benefits As the Product Support Adviser , you will be the friendly and professional voice that customers hear first. Your core function is to efficiently manage inbound … telephone enquiries and provide support related to product use, diagnosis, repair, or maintenance Key Responsibilities: First Point of Contact: Handle all inbound calls, gathering accurate customer information and logging details into the CRM database Resolution & Direction: Resolve customer queries at the first point of contact whenever possible. Where ...