9 of 9 1st Line Support Jobs in the Thames Valley

large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This is an exciting opportunity to work in a fast-paced, collaborative IT environment, providing essential technical … work with a broad range of systems and applications used across the company's nationwide network of branches. Your responsibilities will include: Providing 1st Line support to internal users across the UK, resolving issues related to desktops, mailboxes, printers, Windows operating systems and core Microsoft ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk … plan Flexible and hybrid working What experience does the Support Analyst/Service Desk Analyst need? Some prior commercial experience in a 1st line Service Desk role or similar Ideally, some experience with an ITSM platform such as Freshservice, ServiceNow, Jira Service Management, etc. Basic ...

Service Desk Analyst (1st Line) Central Reading - no parking This is an excellent opportunity to join a FTSE 250 company working in their busy IT team. This role could suit someone who has a strong desire to work in IT with a proven aptitude in this area … someone with 12 months + experience, looking to expand their experience. As a 1st Line Service Desk Analyst, you'll be the first point of contact for all IT support queries, providing prompt, knowledgeable assistance across hardware, software, network, and application issues. You'll work ...

Nicholas Howard are looking for a Technical Support Engineer to join a growing professional services client, providing in-house 1st Line support to staff across multiple locations in the UK. We are looking for candidates with a sound foundation in IT Support … system will be very very beneficial, as well as good documentation skills to manage escalations. This role presents a great opportunity for a support technician looking to join a growing and professional environment, working as part of a larger centralised support team with the chance ...

client an expanding MSP are looking for an experienced 1st Line Support Engineer to join their team. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a strong knowledge of as many … VoIP systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world ...

real impact, this could be the perfect next step for you. 🔧 What You’ll Do In this customer-facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles … mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. 🌟 What You Bring ...

global pharmaceutical client based in Chalfont St Giles has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your … career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

solutions, catering to businesses and care homes across the UK. Role Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems, escalating … complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression across ...