6 of 6 1st Line Support Jobs in the Thames Valley

1st Line Support Hybrid - South Reading area office 3 days a week Why? Fast growing SaaS Vendor An award winning growing Software Vendor is expanding their Technical Customer Support team. You will provide 1st line technical support over … phone, email and remote channels. You will help customers with application, environmental, and hardware issues. 1st Line Support - Responsibilities Provide remote 1st line support via phone, e-mail, remote sessions and other channels Support the rollout ...

1st Line Support Technician Location: Reading, England (Hybrid – Office based with 2 days’ WFH after probation) Salary: £22,000 – £27,500 per annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed … medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first-contact resolution wherever ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details ...

have a genuine interest in IT? The First Line IT Support serves as the initial point of contact for internal users seeking assistance with IT issues. This role focusses on delivering fast, accurate, and customer‐centric support while ensuring issues are triaged effectively … resolved or escalated appropriately. Role Provide first‐line technical support for Bespoke Software, Microsoft products including Windows 11, Microsoft 365 and Teams. Provide support to end users using Bespoke Network Management platform, system training will be provided with the role. Diagnose and resolve basic ...

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