Role: ServiceDeskTechnician Industry: Managed Service Provider (MSP) Location: Chester, Cheshire Salary: up to £27,000 DOE Are you passionate about IT support and delivering great customer service to a range of clients in various industries? A well-established Managed Service Provider in … Chester are looking for a ServiceDeskTechnician to join their growing team. In this role, you'll be the first point of contact for clients, troubleshooting technical issues, resolving queries, and ensuring seamless IT operations. You'll work in a fast-paced environment, supporting a range … resolutions. Assist senior team with IT projects Hardware builds and assisting with system upgrades, installations, and configurations. What you'll need: Experience in a servicedesk or IT support role. Strong knowledge of Windows OS, Microsoft 365 and applications, Active Directory. Knowledge of networking skills (WAN/LAN More ❯
1st Line IT ServiceDeskTechnician - Temporary - Bournemouth - £13.19 ph Are you tech-savvy, customer-focused, and passionate about delivering high-quality IT support? Are you available immediately? If yes, then read on to discover what's on offer! Our client is looking for a ServiceDeskTechnician to join a fast-paced organisation where you'll provide first-line technical support and play a key role in maintaining a reliable and user-friendly IT service. You'll be the initial point of contact for users, ensuring the smooth operation of digital systems … Key Responsibilities: Act as the first point of contact for all IT-related enquiries and support requests from internal users Deliver, support, and promote ServiceDesk processes aligned with the ITIL framework Manage and maintain the ServiceDesk system, including accurate call logging, technical note taking More ❯
to £31,586 pa - pro rata for hours worked JOB TITLE ICT ServiceDeskTechnician POST NUMBER WEEKLY WORKING HOURS 37 SALARY RANGE £29,093 to £31,586 pa - pro rata for hours worked TYPE OF CONTRACT Permanent LOCATION Stevenage and Hertford ABOUT THE ROLE The key … responsibility of the role is to provide customer service and technical IT support to users (both on-site office locations and on remote locations) of IT Services at both East Herts and Stevenage Borough Councils. To ensure resolution of as many support cases as possible at first point of … contact and provide the interface between the IT Service and its customers. The role requires you to deal with a variety of support cases which can vary from cases that range from 5 minutes on the telephone to more complex support cases which can span over 1-2 weeks. More ❯
answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team. As a dedicated ServiceDeskTechnician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing … remote troubleshooting and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point … of contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential. The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on More ❯
ServiceDeskTechnician Coffee Machine Manufacturer Location Birmingham, Walsall, Oldbury, West Bromwich, Wednesbury, Wolverhampton, Stourbridge, Halesowen, Hagley Package - £30,000 plus other company benefits. Hours 37 hours per week (Monday Friday) Monday Thursday 8:30am 5pm, Friday 8:30am 4pm The Company We are a leading multinational … and vending markets. With over 10,000 customers across more than 140 countries, weve built a global revenue exceeding £300 million. As a Help Desk Advisor, you'll be supporting some of these valued clients directly. The Role As part of our engineering team, you will be the first … The Person Were looking for someone with hands-on experience in the coffee or vending machine industry. You may be: A current field-based technician looking for a desk-based role An experienced engineer working with coffee or vending machines Someone looking to return to the industry after More ❯