3 of 3 Service Management Jobs in Cambridge

senior stakeholders, lead technical teams, and ensure a high level of service. This role will drive change to evolve IT into a modern, scalable service function and will have 3 direct reports across Operations & Infrastructure, Cyber & Information Security, and End User Systems Management. MAIN DUTIES & RESPONSIBILITIES Leadership and Management … procurement) Managing budgets, resources, and IT governance requirements Digital and Technology change Driving SaaS and cloud infrastructure migration Evolving IT into a modern scalable service function using self‐service and automation Improving the end user experience with IT tools including AI (safe adoption, productivity enablement, guardrails and policy ...

Lead and support a cross-functional team delivering data and digital capabilities in a complex enterprise environment. Facilitate effective delivery through strong planning, dependency management, risk management, and stakeholder engagement. Help teams optimise flow, improve predictability, and continuously improve ways of working. Own and support release and delivery … management processes, ensuring robust governance and successful product launches. Collaborate closely with Product Owners and Technical leads to support prioritisation, road-mapping, budgeting, and strategic planning. Build strong relationships with business and technology stakeholders across the organisation. Work closely with Service Delivery Managers to ensure effective operational management ...

extensive executive-level experience leading complex digital transformation within highly regulated environments, with a strong track record in ICT-enabled change, programme delivery, financial management and supplier engagement. You will be a credible, values-led leader, able to influence at Board level, communicate complex and sensitive information, and drive … level or equivalent experience Master's degree in informatics or equivalent relevant qualification from a recognised provider (Higher Education, BCS, CHIME) Project and Programme Management qualifications (MSP and PRINCE2) IT Service Management Qualification (ITIL) Evidence of CPD Membership of relevant professional or registered body Experience Essential Previous ...