8 of 8 Service Management Jobs in East Anglia

Service Asset and Configuration Management (SACM) Clearance Level - High (Active or eligibility to gain DV STRAP) Location: Huntingdon UK UNLEASH YOUR POTENTIAL The Service Asset and Configuration Management (SACM) is part of the Service Management team (ITAM Team) and provides consistent & efficient management of Assets and Service Configurations within the service for Leidos customers. The primary objective of the SACM Lead is to use the Leidos SACM product set (People, Process, Technology etc.) to define and manage the configuration elements of services that are user-centric. Responsible for the delivery ...

Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management initiatives across an international business. This is initially a 12 month FTC role paying up to £70,000 basic salary Key Responsibilities … ensure successful outcomes. Drive effective governance, reporting, and communication throughout the project lifecycle. Support process improvement initiatives across Incident, Problem, Change, Request, and Service Catalogue management. Ensure solutions align with business needs and contribute to operational efficiency and service excellence. What We're Looking For Proven experience delivering ...

large and complex IT environment. You will be responsible for supporting end users, resolving technical incidents, deploying hardware and software, and ensuring excellent customer service across multiple sites. This opportunity would suit an experienced Desktop Support Engineer, Endpoint Engineer, IT Support Analyst or EUC Support Engineer who enjoys … equipment Support hardware refresh and technology rollout projects Escalate complex incidents where required and work closely with specialist teams Maintain accurate asset management and support documentation Deliver excellent customer service, keeping users informed throughout the resolution process Essential Experience Proven experience in a 2nd Line Desktop Support, Endpoint ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will … establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective ...

lead a small team of engineers delivering and supporting secure IT systems for one of our key customer contracts. This isnt a traditional service-management role. Youll combine technical leadership, people management and hands-on engineering, taking ownership of delivery while remaining close enough to the technology … line support capability Experience with system design, integration and implementation Experience leading, mentoring or providing technical direction to other engineers Strong customer and stakeholder management skills Ability to prioritise technical work and make sound decisions around risk, security and delivery Willingness and eligibility to undertake Developed Vetting (DV) longer ...

based inPeterboroughand requires3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day-to-day support and driving improvements to business-critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

nights off rotation What youll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers, tracking … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

will establish secure, resilient and supportable OT services across fibre initially and, where agreed, electric, water and other operational networks. The postholder will define service boundaries, build sustainable capability, manage suppliers and roadmaps, and coordinate OT infrastructure, cyber security, risk, architecture and service management. Your key responsibilities … infrastructure and platform strategy, roadmap, service model and lifecycle across the agreed BUUK scope. Establish clear boundaries and operating procedures between IT, OT asset owners, engineering teams, Cyber Security and third parties. Lead the OT team and develop the capability, documentation, rota, succession and technical standards needed for sustainable ...