8 of 8 Service Management Jobs in East Anglia

Service Architect Location: On-site 80% to Huntingdon, Cambridgeshire, UK Security Clearance Level: DV UNLEASH YOUR POTENTIAL Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our … The company's 33,000 employees support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service transition process within an agile delivery environment. This pivotal role ensures that all aspects of service are considered throughout the … delivery lifecycle, enabling successful and seamless transition into live operations. You will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving More ❯

safety, listens to people, and advocates for change and innovation. Delivery focus - enabling and supporting the implementation of project elements, proof of concepts and other technical deliverables through to service acceptance. Collaborative mindset working with the customer and end-users, programme leadership team, project management, technical area leads and engineers, security and service disciplines while aligned to … experience) Application integration, hosting, and support Modernisation of capability (Systems, Security, Applications, Platforms) Experience of infrastructure Virtualised and physical infrastructure Understanding of networking principles Storage technologies OS and Hypervisor management, including Microsoft, VMWare, and Linux (RHEL, Ubuntu) Data centre management principles Data and data infrastructure management End user environments (VMware, inc. Horizon) Technical documentation Security Architecture including … Secure by Design Service Delivery and Project Management Experience of service management principles and frameworks Understanding of service automation Delivery using Agile project management Systems architecture Integration Solution Coherence Professional skills Ability to work under pressure in large multi discipline teams to tight schedules Comfortable working as part of a team, but also individually More ❯

safety, listens to people, and advocates for change and innovation. Delivery focus - enabling and supporting the implementation of project elements, proof of concepts and other technical deliverables through to service acceptance. Collaborative mindset working with the customer and end-users, programme leadership team, project management, technical area leads and engineers, security and service disciplines while aligned to … experience) Application integration, hosting, and support Modernisation of capability (Systems, Security, Applications, Platforms) Experience of infrastructure Virtualised and physical infrastructure Understanding of networking principles Storage technologies OS and Hypervisor management, including Microsoft, VMWare, and Linux (RHEL, Ubuntu) Data centre management principles Data and data infrastructure management End user environments (VMware, inc. Horizon) Technical documentation Security Architecture including … Secure by Design Service Delivery and Project Management Experience of service management principles and frameworks Understanding of service automation Delivery using Agile project management Systems architecture Integration Solution Coherence Professional skills Ability to work under pressure in large multi discipline teams to tight schedules Comfortable working as part of a team, but also individually More ❯

safety, listens to people, and advocates for change and innovation. Delivery focus - enabling and supporting the implementation of project elements, proof of concepts and other technical deliverables through to service acceptance. Collaborative mindset working with the customer and end-users, programme leadership team, project management, technical area leads and engineers, security and service disciplines while aligned to … experience) Application integration, hosting, and support Modernisation of capability (Systems, Security, Applications, Platforms) Experience of infrastructure Virtualised and physical infrastructure Understanding of networking principles Storage technologies OS and Hypervisor management, including Microsoft, VMWare, and Linux (RHEL, Ubuntu) Data centre management principles Data and data infrastructure management End user environments (VMware, inc. Horizon) Technical documentation Security Architecture including … Secure by Design Service Delivery and Project Management Experience of service management principles and frameworks Understanding of service automation Delivery using Agile project management Systems architecture Integration Solution Coherence Professional skills Ability to work under pressure in large multi discipline teams to tight schedules Comfortable working as part of a team, but also individually More ❯

comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What youll be doing? Youll work in our 24x7 Service Management Centre, managing customer tickets, monitoring systems, prioritising faults, coordinating engineers, and ensuring SLA compliance. Shifts include 2 weeks MonFri (1 week 08:0016:00, 1 week … hour days with on-call duties. Additional tasks include reporting, maintenance, and managing supplier access in a dynamic, collaborative setting. What youll bring? Youll have an outstanding customer service skills and are someone both customers and colleagues can rely on for high-quality work. With a positive attitude, you overcome challenges and build strong relationships. You're an excellent … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

The Role: Service Delivery Manager Location: Midlands/North – with travel – Field based Sector: Industrial Equipment Salary: up to £45,000 + Car + Benefits + Bonus I am working with a market leading client to find them a committed Service Delivery Manager The role will take the lead in managing and nurturing relationships with key clients ensuring … timely and effective responses. In this role, you'll be the primary operational contact, ensuring the delivery of exceptional service to the highest standards while driving client satisfaction and continuous improvement. All about you: The ideal Service Delivery Manager candidate will come from a customer facing role within engineering, technical solutions or service delivery. You will have … managed key accounts and understand supplier responsibilities for large scale multi-site contracts. Extra brownie points if you have worked with Retail clients. You will be passionate about service excellence and willing to go the extra mile. This role offers genuine scope for growth and development within a company that is proud of its people and its reputation. Key More ❯

Normal Change Team, owning, and leading on a variety of infrastructure change tasks. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having … on delivering value to customers; Possess excellent communication skills, ideally able to communicate technical issues to less technical staff and managers; Have experience in providing support to others, including Service Desk Analysts and Second Line Engineers; Proactive working attitude; Have experience of producing and updating technical documentation to a high standard; Occasional travel to other Leidos and customer sites … need to be able to achieve a high level of security clearance. SKILLS AND KNOWLEDGE: Excellent written and oral communication skills as the central point of contact for Deployed Service Delivery. Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network and peripheral devices. Experience in the installation and configuration More ❯

in managing contracts and procurement activities across hardware, software, and IT services. This role is responsible for overseeing IT procurement end-to-end - from sourcing and purchasing to contract management - ensuring best value for money while remaining compliant with internal policies. You will work closely with IT and finance teams to manage vendor relationships, budgets, and IT asset records. … conducted in Ipswich (5 days a week for 2 weeks), after which hybrid working is available. Key Responsibilities Manage procurement for IT hardware, software, and services Support contract lifecycle management, including renewals and negotiations Maintain accurate records of purchases, contracts, and IT assets Collaborate with vendors to achieve competitive pricing and service levels Monitor and manage procurement budgets … Ensure compliance with internal policies and industry regulations Work closely with IT and finance teams to align purchasing with business needs Skills and Experience Experience in IT procurement, vendor management, or IT contract administration Knowledge of IT asset management (HAM/SAM) and IT procurement processes Familiarity with IT Service Management (ITSM) and ITIL principles Excellent More ❯