20 of 20 Service Management Jobs in Lancashire

integration, and enablement role, focused on ensuring new suppliers can successfully operate within an established security operating model. You'll work closely with security, service management, and transition teams to align suppliers to existing processes, controls, governance requirements, and operational standards. This role is ideal for someone with … strong background in security governance, GRC, supplier management, and security process integration. Key Responsibilities Supplier Onboarding & Process Integration Develop structured onboarding packs covering security processes, policies, governance requirements, and reporting obligations. Define supplier roles, responsibilities, and interaction models. Act as the central point for integrating suppliers into an established ...

high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities ...

Security Incident Management Analyst Location: Inverness or Preston | 5 days onsite Duration: 5 months possible extension Pay rate: up to £575 per day umbrella Clearance: Active SC clearance/UK sole national Role Description: The Security Incident Management Analyst operates within the Operational Integrator (OI) function … multi-supplier (SIAM) environment, supporting the governance and coordination of security incident management activities across suppliers. The role assists in ensuring security incidents are identified, tracked, escalated, and reported in accordance with client policies and agreed service levels. Working closely with suppliers, service management teams ...

Service Desk Enablement & Digital Support Specialist We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations-bridging Service Desk teams … service owners and business users to reduce demand, improve efficiency and strengthen self-service. What You'll Do Drive Service Desk enablement and digital support strategy to improve adoption of ITSM tools, processes and self-service Design and deliver training and capability programmes for Service Desk ...

community that cares about you! More about your role As our Change Lead, you will take ownership of the end-to-end Change Management process across IT Operations, ensuring changes are assessed, authorised, implemented and reviewed in a controlled and consistent way. You'll strike the right balance between … pace, risk and control, helping to maintain service stability while enabling business change. You'll lead governance activities including chairing Change Advisory Board (CAB) meetings, overseeing change schedules, and managing dependencies and conflicts. Working closely with Incident, Problem and Service Lifecycle teams, you'll ensure risks are understood ...

Service Desk Administrator Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels ...

About the Role We are seeking an experienced ServiceNow ITOM Architect to provide architectural leadership across the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment. The successful candidate will bring strong hands-on ITOM expertise, with a particular focus on Discovery, Service Mapping, CMDB, Event Management, and Cloud Discovery . You will work closely with customer stakeholders, technical teams, and delivery functions to design scalable solutions aligned with ServiceNow best practice and business requirements. Key Responsibilities Lead architecture and solution design activities across ServiceNow ITOM implementations. Define technical architecture ...

National The Opportunity We are looking for an experienced ServiceNow ITOM Technical Architect to support the design and delivery of ServiceNow IT Operations Management capabilities within a large-scale, complex enterprise environment. This is a key architectural role where you will provide technical leadership across ServiceNow ITOM solutions, helping … delivery of scalable, secure, and maintainable solutions. Key Responsibilities Lead architecture and solution design activities for ServiceNow ITOM implementations. Define technical architecture across: Discovery Service Mapping Event Management Cloud Discovery CMDB Provide governance and technical assurance across delivery teams. Design integrations between ServiceNow and enterprise monitoring and infrastructure ...

Vulnerability Management Consultant (x2 seats) Location: Inverness or Preston, 5 days onsite Duration: 23/04/2027 MUST BE PAYE THROUGH UMBRELLA Role Description: The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination … vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities are identified, tracked, prioritised, and reported in accordance with client policies and agreed remediation timelines. Working with suppliers, service teams and security stakeholders, the consultant provides visibility of vulnerability status and supports the maintenance of accurate reporting ...

Vulnerability Management Consultant Duration: 5 months Pay: up to £607 per day (umbrella) Location: Inverness or Preston, 5 days onsite Clearance Required: SC cleared sole UK national Role Summary The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting … governance and coordination of vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities are identified, tracked, prioritised, and reported in accordance with client policies and agreed remediation timelines. Working with suppliers, service teams and security stakeholders, the consultant provides visibility of vulnerability status and supports ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Reporting & Executive Visibility Assurance & Evidence Management Essential skills Significant experience in Security Incident Management, Cyber Governance, Service ...

Vulnerability Management Analyst Preston or Inverness (Hybrid) £40k - £50k per annum + benefits Must be a sole UK national and eligible for Security Clearance Are you a cyber security professional with a passion for vulnerability management? Do you thrive on coordinating remediation, engaging suppliers, and turning technical risk … your next big move. We're recruiting on behalf of a global technology and business transformation leader, currently looking to bring five Vulnerability Management Analysts into a high-performing Security Operations team. This is a fantastic opportunity to join a growing cyber security function at a genuinely exciting time ...

fantastic time to join us. About the Role We’re looking for an experienced IT Manager to lead our day‐to‐day IT operations, service delivery, infrastructure, cloud services, suppliers, cyber security and the IT support team. This is a key leadership role within our Operations function, ensuring … that support our future growth. Key Responsibilities Operational Leadership Ensure IT and communications systems operate effectively with minimal downtime. Maintain high standards of IT service management and user support. Plan and coordinate IT activities with minimal business disruption. Ensure the team is resourced to provide technical support during ...

Support Windows and Linux environments, Active Directory, and associated enterprise applications. Manage patching, updates, and backups following company standards and security requirements. Network & Security Management Support network infrastructure (LAN, WAN, VPN, and firewall configurations) in collaboration with network specialists. Ensure systems are configured and maintained securely in compliance with … NCSC Cyber Assessment Framework (CAF) and NIS Regulations . Help implement security controls, monitoring tools, and access management processes. Work with the Cyber Security team to find and address vulnerabilities and incidents. Service Delivery & Support Provide second- and third‐line IT support to users across site operations, engineering ...

Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC. Provide advanced 3rd-line technical support for complex incidents, escalations, and problem management lifecycles. Lead troubleshooting and root-cause analysis efforts for critical issues across all Citrix platforms. Configure, optimize, and maintain Citrix policies, profile management, and overall … teams to design, build, and deploy robust Citrix solutions. Execute regular patching, component upgrades, and platform migrations across the Citrix estate. Proactively address defect management and lead technical assurance activities to prevent recurring issues. Engage confidently with internal teams, cross-capability groups, account leads, and external customer stakeholders. Uphold ...

operational excellence of the organisation. Key Responsibilities: As the Quality and Compliance Administrator, the successful candidate will be responsible for: Documentation and Policy Management: - Administering and maintaining company documentation, policies and operational records. - Ensuring all documents are accurate, current and securely stored. - Coordinating updates with senior leaders and maintaining … records of policy reviews. Digital Apprenticeship Service Management: - Overseeing the day-to-day management of the Digital Apprenticeship Service. - Ensuring accurate records for apprentices, employers and programmes are maintained. - Monitoring apprenticeship agreements and resolving discrepancies. Management Information System Oversight: - Maintaining accurate and up-to-date records ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

forward-thinking professionals who enable the success of our firm. Bringing together teams across People & Culture, Marketing & Communications, IT, Operations, Finance, and Quality & Risk Management, we ensure Forvis Mazars has the right technology, tools, processes and support services to deliver exceptional client experiences and drive future growth. As part … establishing governance that enables secure, scalable and resilient technology solutions. Working closely with UK and Group IT teams, business leaders, Security, Data, Operations, Change Management and third-party suppliers, you'll help shape technology roadmaps, support major programmes of work and build a mature architecture capability that delivers real ...

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important … role is based in North West of England. Your day to day: RepresentAtlas Copco on-site with professionalism and a customer-first approach Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment Diagnosetechnical faults and delivering expert repairs with safety and efficiency Usedigital tools to log service ...