9 of 9 Service Management Jobs in Milton Keynes

strong background in OSS/BSS and Salesforce architecture. The ideal candidate will have a co mprehensive understanding of the Lead to Cash process, Service Delivery frameworks, and some familiarity with Service Management principles. You will play a critical role in designing and implementing innovative solutions that … with existing systems and processes. Analyze business requirements and translate them into technical specifications, ensuring alignment with Lead to Cash processes. Develop and implement Service Delivery models that optimize operational efficiency and enhance service quality. Utilize Salesforce tools and features to streamline processes, improve customer interactions, and support … sales functions. Provide guidance on best practices for Service Management, leveraging industry standards to enhance service delivery. Lead technical discussions and workshops with stakeholders to gather requirements and present solutions. Mentor and support junior architects and developers in the team, fostering a culture of knowledge sharing and More ❯

Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in … line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering … initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed More ❯

Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in … line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering … initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

a team of IT professionals, and developing strategic solutions to meet the technology needs. Role & Responsibilities Leadership and Strategy: Provide IT leadership and vision. Service Management: Ensure the streamlined IT operation of the IT technical department in alignment with the business objectives of the organisation. Manage and deliver … IT services to meet the needs of the company, including service management, planning, and support processes. Technical expertise : Provide technical knowledge to support, maintain and deliver on all IT projects and objectives. Project Management : Oversee the planning, implementation, and tracking of specific short-term and long-term … projects. Team Management : Manage and develop a high-performing team of IT professionals. Foster a collaborative, supportive, and performance-oriented environment. Business Leadership: Security and Compliance: Ensure the security of the IT systems and data integrity by implementing up-to-date security measures and compliance policies. Budget Management More ❯

Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) - Fully Remote + UK Travel - Drive Digital Change in UK Care Homes! An Internal Implementation Consultant (Facilities Management, Maintenance, CAFM, Field Service, Yardi Maintenance IQ) is required by a pioneering healthcare provider revolutionising care … unified software platform to streamline maintenance operations and improve the resident experience. You must have the following experience: Implementation experience in CAFM, maintenance or service management software (e.g. SWG, BigChange, MRI CAFM, Facilio, Tabs FM) Strong end-to-end delivery background - requirements gathering, workflows, configuration, go-live, and … training Background in maintenance or facilities management system rollouts You'll receive full training on Yardi Maintenance IQ , with opportunities to broaden into other Yardi modules. This is a career-defining chance to become a go-to product expert in one of the world's most widely used property More ❯

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the … is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What … ensuring high levels of satisfaction and retention. Acting as the main point of contact, you'll manage relationships, resolve issues, and help drive continuous service improvement. You'll work closely with cross-functional teams to make sure the customer voice is heard and acted upon, helping to shape service More ❯

days) to receive an alert: Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading Job-ID: 212916 Contract type: Standard Business Unit: Project Management Life on the team As a Programme Lead in GIS Programme Delivery, you will be leading a portfolio for a specific part of Computacenter … in a matrix structure and will need to work closely with the Head of Projects Practice. The role will include full responsibility for the management and reporting, including the finances of the portfolio of programmes/projects. Delivery of a successful project will include some or all of the … of initiatives (possibly spread across both Corporate Initiatives and Divisionally Funded) with an overall value from £2m to £10m+ What you'll do Project Management and Delivery: Experienced in the initiation of programmes/projects, defining the scope, agree requirements, coordinate and plan resource requirements, produce the cost model More ❯

modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management More ❯