11 of 11 Service Management Jobs in Milton Keynes

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams … stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery and continuous improvement of multiple ...

seeking a Senior IT Service Manager to take ownership of the performance, governance and continual improvement of critical IT services. This is an outstanding opportunity to play a leading role in ensuring service excellence across a diverse technology estate while working closely with customers, technical teams … stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery and continuous improvement of multiple ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands‐on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate ...

contribute to technical discussions around the development and growth of the Linux environment Work collaboratively with infrastructure, development and operational specialists Operate within formal service management and security frameworks Maintain accurate and robust technical and operational documentation What We're Looking For Strong hands-on Linux administration … highly available environments Experience building and maintaining Linux development environments Practical experience with containerisation of applications and services Experience using automation to improve infrastructure management and deployment Understanding of modern deployment approaches alongside traditional infrastructure operations Experience operating within formal IT service management processes Strong understanding ...

Service Design Specialist - SC Cleared £DOE | 6 Month Contract | Hybrid - Milton Keynes (3 days onsite) | Inside IR35 We're looking for an experienced NOC Service Design Specialist to support a critical government client, helping design and transition services into a 24x7 Network Operations Centre (NOC). … responsible for defining the service operating model , ensuring new and changed services are designed, documented and transitioned into live operation in line with ITIL and ITSM best practice. Key responsibilities: Design and maintain service management processes, policies and procedures aligned to ITIL Develop Service Design Packages ...

experienced M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex … resolve incidents effectively and efficiently. This is an excellent opportunity for an experienced M365 professional who enjoys combining technical expertise with mentoring and service improvement activities. Key Responsibilities Provide specialist support for complex Microsoft 365 incidents, requests, and operational issues. Increase 2nd Line support throughput and technical capability. Improve ...

ServiceNow deployment and optimisation initiatives, including integration with enterprise systems and alignment to business change outcomes. The role will work closely with technical teams, service management, and business stakeholders to ensure delivery is coordinated and aligned to organisational priorities. The scope of the project includes: Leading delivery … ServiceNow modules such as ITSM, ITOM, EAM, FSM, and CSMManaging integration of ServiceNow with existing enterprise tooling and data sourcesCoordinating delivery across platform teams, service operations, architecture, and security stakeholdersEmbedding governance, data, and compliance controls within ServiceNow implementationAligning ServiceNow delivery with business change activities including communications, training, and adoptionEnsuring ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone with … Life Sciences, Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages ...

department Undertake any other duties as reasonably required to ensure the successful operation of the group Maintenance and championing of excellence in customer service always, with a commitment to getting things correctly done first time Ensuring that all incoming communications from stakeholders are handled quickly and efficiently, escalating … issues where necessary Effective logging and management of all jobs onto the service management system, ensuring that all relevant information is obtained and recorded Training BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge ...

infrastructure through automation Taking a lead role in discussions around environment development, scalability and growth Maintaining clear and robust technical documentation Working within formal service management and security processes Sharing technical knowledge and expertise with the wider team The role will also involve working within a VMware technology … experience. Essential: Strong commercial experience administering and supporting Linux environments Excellent troubleshooting and problem-solving skills Experience supporting enterprise infrastructure in a structured/service-managed environment Experience working within security-conscious or highly controlled environments Experience with automation and infrastructure improvement Experience supporting Linux-based development environments Experience ...

specialists to resolve incidents, support platform improvements and maintain robust operational documentation. This role requires strong Linux administration skills and experience working within formal service management and security frameworks. The role will include supporting and delivering Linux based development activities, including building and maintaining development environments, containerising applications ...